1. Big Sky Home Management

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Big Sky, MT

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Big Sky Home Management

2.5 (2 reviews)
Open • 8:30 am - 5:00 pm

Services - Big Sky Home Management

Property management

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2 years ago

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1 year ago

A good company to work with. The property managers Caleb and Sam are on top of things.

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Stay Montana - Big Sky - Best of Big Sky 2023! Team receiving award.

Stay Montana - Big Sky

(23 reviews)

The place was pretty Good. The description of the property we stayed at was that it was a…read more"Sapphire" property with in person check in with "Ella's Cookies." None of that was there. Which is okay. After all, we had a long day of travel and just wanted to get settled and cleaned up. That being said... The house (Gallatin Gateway... with the Hot Tub in the picture) was big and accommodated three families (14 people) children ranging from 2 - 9 yrs old. We were pleased with what we had. We didn't need to clean up on arrival which is usually the case. The appliances are satisfactory. The views were amazing and there was enough room for everyone to be comfortable. Overall, we were in a good spot. Visiting Yellowstone and Big Sky made this house in Gallatin Gateway a perfect spot.

Stay Montana has to be the worst management company out there. They are an expert at dodging phone…read morecalls and being non-responsive. We had a bad experience at the home that we rented with them so we sent them an in-depth email asking for some sort of compensation. They ghosted us didn't respond at all. After multiple people from our party continued to text them, they would FINALLY respond via text and said they sent an email to us and to check our spam box. No email ever came. We keep Trying to get a hold of them and they are dodging. Super unprofessional and I do not recommend this company whatsoever. If I were the owner of this company, I would be reading all of these reviews and taking them seriously as well as having a in-depth team talk with my employees in addition making major changes within. Hands-down, don't recommend. Book with another management company!

Natural Retreats- Big Sky - Big Sky, MT

Natural Retreats- Big Sky

(5 reviews)

BEWARE: Canceled Holiday Booking Raises Serious Questions About Transparency…read more Our group of 16 is now out nearly $14,000 extra because Natural Retreats canceled our confirmed Christmas booking with just two months' notice. While that's bad enough, the real issue for future travelers is the company's troubling lack of transparency. We were told the house was "sold." This isn't something that happens overnight. It leaves you with serious questions: - Did they know the property was on the market when they took our money and confirmed our booking? - Why did they fail to protect our confirmed reservation as a condition of the sale? - When we were left scrambling, why did they refuse to help cover the massive price difference for their other properties, or even make a small exception on a 5-night minimum to help us out? The entire experience felt less like an unfortunate situation and more like a calculated business decision where our family vacation was deemed acceptable collateral damage.My advice to other travelers: Before you book, ask them directly if your property is for sale and what happens if they cancel on you. Because a "confirmed" booking with this company might not mean what you think it does. If you are booking a trip that involves non-refundable flights, I would seriously reconsider.

Natural Retreats exceeded all our expectations. When we arrived, the home was even more impressive…read morein person than in the pictures. Everything was immaculate and clean, and I am quite particular about cleanliness. The customer service provided by Natural Retreats was outstanding, going above and beyond to ensure our stay was perfect. The check-in and check-out processes were simple, quick, and easy. I highly recommend booking with Natural Retreats for an amazing vacation experience.

Big Sky Home Management - propertymgmt - Updated November 2026

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