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    Big Sky Auto Accessories

    5.0 (1 review)
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    Services - Big Sky Auto Accessories

    Auto customization

    Auto electronics installation

    Auto exterior customization

    1 More Service

    Auto interior customization

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    3 months ago

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    Done Rite RV Mobile Repair

    Done Rite RV Mobile Repair

    (30 reviews)

    This is an old report but I figure I should share - Really wanted to Love these guys as they're…read morepersonable and probably trying to do a great job but I had them ruin a set of $1000 batteries when they left lights on and my rig was unplugged. I came in the shop and found the batteries at 0%. They said if I didn't want my batteries dead I'd need to get a solar charger. This just didn't make sense since I left the rig in their care for several weeks. At least own the fact that the batteries were nuked!

    I say don't go near these people. In May of 2021, I was beginning a trip to Alaska but my teardrop…read morehad a tire that kept blowing out because of a bent axle and a taillight that would not work. As a woman traveling alone, I was very worried about having trouble on the Alaska Highway in the middle of nowhere. I contacted Done Rite and they said they could get me fixed up and on the road. I left teardrop with them and received a call later saying that the axle was not bent, that the tires just needed to be greased and they were having trouble getting the tail light to work. Didn't seem right and I questioned how a lack of grease could cause a blow out and the guy assured me this was the case and I did not have a bent axle! For some stupid reason I believed him (he was personable and made me feel as if he were doing me a favor by getting me back on the road) so I acquiesced. The lights they said had to be rewired (whole trailer) and a bad tail light and greasing wheels was $800!!!!! Yes, you guessed it--on my return trip in July, in less than 3000 miles, I had my brand new tire blow out on the Alaska Highway and was I pissed. Fortunately, a guy pulled over to help and he was a mechanic! He knew nothing of the history but told me, as he put my spare on, that the wheel needed to be greased!!!! When i returned to Missoula, I called up and asked to speak to owner to discuss the trouble--I was told he would call back. Nothing, I called several weeks later and got the same treatment. They DO NOT STAND BEHIND their work as stated--they are dishonest and dishonorable--stay away! I never was able to ask what happened or have them try to make it right.

    Bretz RV & Marine

    Bretz RV & Marine

    (143 reviews)

    We went to the Bretz RV show in Kalispell to specifically look at a new Brinkley i275. We were…read moregreeted by Scott from the Boise store. He was no pressure and took the time to show us all the features of the i275. I asked Scott to demo the chill cube heat function but we couldn't as the trailer was only plugged into 15amp service for the show. We then asked if they could take in two trades, 1 was ours and the 2nd one belonged to our kids. After some serious negotiation with Scott and sales manager Nick from Gull Boats, we agreed on a price. Day of delivery and walk through it was discovered the chill cube in the i275 does not have a heat pump function! Big selling point for us. Well sales manager Scott at the Missoula location stepped up and said we'll change out the AC for one with a heat pump! We left the trailer there until the new AC was installed. 10 days later the bank kicked back the loan due to the kids trailer was not in our name. Also the kids bank pulled another auto payment from thier account. Well Bretz stepped up and just bought the kids trailer out right on a totally separate contract and also refunded the additional payment the bank took! Now that's customer service! Two weeks after original delivery date we took delivery of our trailer. Jason from service kept us informed on status of the new AC the entire time. It seemed like alot of things went wrong, but in the end, Bretz RV made everything right! Thank you

    Would give negative stars if I could. OCT 17 reported issue, Oct 17 response was we will get it…read moresquared away. Contacted again the 20th to ask when it could be brought in. OCT 21 Bretz stated to bring it in anytime and leave it. Brought it in a day later. OCT 28 Bretz stated still waiting to get it in shop and will me know. NOV 6 received update still trying to get it in the shop. NOV 13 received update the tech was in training all week, so would be at least next week.Nov 18 received update the tech was back and would get it in this week. The next sentence said the Service team is in training for the rest of the week and it will be next week. NOV 26 Received update that Bretz will be closed the rest of the week. Returning to normal hours Dec 1. Also a reminder that they will be closing Dec 12 Thriugh Jan1. DEC 8 another reminder that they will be closed. JAN 7 Announced open again, that they are waiting on parts and that the receiving team has a significant back log, and will take a week or 2 to catch up. JAN 14 still waiting on parts update. JAN 29 update that they chatted with the manager to get it in the shop.Jan 30 asked for a phone call, Feb 5 asked for a call, Feb 10, texted I would be in. NO response. FEB 17 got message it was done.March 30th went in to get boat, The rivets and snaps were crooked and would not snap. Went inside to get help. Was told to take pictures and send them to the service rep. Service rep talking to another employee and not intrested. ARIL 3rd if boat ready, responded it was not but would be ready the first of next week. On Aril 8 asked if ready, no answer. APRIL 10TH picked up the boat. Work not completed. The rivets and snaps that were done tore and came apart before we got to Bonner. At this point we have a cover that is not snapped and can not be snapped to the boat due to screws coming out and mis placement during the original repair. They are very intrested in selling to you, however warranty repair and routine service is beyond poor. Would love to hear from Bretz with a reasonable resolution.

    Big Sky Auto Accessories - stereo_installation - Updated May 2026

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