I am so shocked, I called Semper Fi, I was told it would be around 300 to clean the carpet with pet…read morestain service and I was ok with that, I knew that was a rough estimate and it could be a bit more, well when the tec got there the price jumped to a little over 500. My poor husband was left speechless. I know things are high but damn, who can afford that, we are both on social security and this place is a rental. He told my husband that the pet solution was 100 a gallon and they would need to use 1 1/2 gal. these people should be ashamed of them selves. I thought car salesmen were crooked, taking advantage of the people is wrong.

I called Semper Fi to save me from a disastrous carpet cleaning I had the day before which left us…read morein a mess. Dirty carpets looking two colors, one wall to wall so wet it took 9 hours to dry with three windows open. The carpets felt stiff like they weren't rinsed well. Whatever was used on the carpets made my feet on fire! I scrubed them , lotion them with no relief. The chemicals literally burned my feet!. I had to apply persription medicine on them to get the burning raw feeling to stop so I could sleep. TODAY....Semper FI's crew showed up on time, read the labels on the back of the carpets to determine how they should be cleaned, measured the carpets, explained how each carpet should be cleaned and then presented their quote. The process put me at ease knowing I had professionals about to clean my carpets. The carpets look amazing feel like they should and will be dry in less than an hour and very soft to walk on. I called the owner the minute they walked out to thank him for saving our carpets and me! I am unable to give them more than 5 stars so I will be their walking advertising and will spread my praise of their company to all on the social media sites I am on!!!

They provided prompt and great service. The job was well done. Ican highly recommend.read more

Dont know how their getting great reviews. Called and left message on automated system 2 days in a…read morerow and no return call back. Probably Out of Buisness ?? This review is from James P Yuma Az. with a (619) area code ph no.

Papi's was recommended to me by my dad. He uses them all the time. I like that they have early…read moreappointments available. They showed up on time, pressure washed my park model, cleaned my outdoor carpet and cleaned all my screens. They are very reasonably priced.

Get the Price in writing. Halfway through the wash and the supposed wax the price went up $80 for…read morethe agreed upon wax part of the bid. We declined and had them only wash the rig. (They did a good job on the wash.) The company lost 3 other sites business since they heard the original price and won't call someone that does business like this! I will never do business with them again and will let everyone know how they do business.

I had Chem-dry out last week to clean my carpet and upholstery. The final job was a disaster with…read moremissed areas on the carpet and recliner. The entire entry way was never touched, at all. I was assured that if there was any issues after everything dried, he would return and resolve, or try to touch up any issues. I've called twice, with no reply. To add insult to injury, I tipped the serviceman $ 30 because of his promise to resolve any issues. I did business with Chris a few years back and he is an Honest Businessman. Too bad a properly company went to trash

terrible service. i had appointment at 1100 and no one showed up. I tried calling office several…read moretimes but only got a answering machine. DON'T USE THIS COMPANY!!

This is the most rude company I have ever dealt with. I made an appointment and when they never…read moreshowed up, I called them and was informed that they didn't do appointments over the internet(which is how I made the appointment. When I asked why they sent me four texts reminding me of my appointment, they informed me that they never send out text reminders. When I called the number I received the texts from, it was Mint, but was informed that I was still wrong and that they never sent me a text. I was just trying to let them know something is really wrong with their scheduling system, but they did not care.

Did a nice enough job but dealing with the management was one of the worst experiences I have ever…read morehad. I recommend finding another company to do your restoration. Save yourself the hassle of dealing with such a disgusting company.

Professional, courteous and on time. My RV carpet looks…read morebrand new. Price was reasonable and I highly recommend their services.

The company is very prompt to return calls and they were able to accommodate me for my preferred…read moreday the following week. I would definitely recommend this company, the whole process was easy and hassle free. *I called about five carpet cleaning companies and this is the only one that returned my call.

The Yuma team was HORRIBLE and I would NEVER recommend them. My husband has been deployed for the…read moredamage and duration of repairs, I'm pregnant and have two children. One of which has a medical condition. While in the hospital the Yuma team would call my phone 4 times within five minutes instead of working with our property manager. They were late to jobs, would leave early, not communicate. They had ONE guy on the job, he would leave for hours during the work day. They had days where they just didnt show up period. They lied to the owner of the company about what was going on so I started speaking to the owner directly. The work didnt get completed by either of the completion dates and on the last day they had 7 guys there to get it done finally.. After work was done we found broken brand new tiles they had done and are waiting for them to now come back in and fix. Mark from the Yuma team was a nightmare. He was rude, unprofessional, and should never work with customers.

Stay away from this company if you value your sanity and time. If you find yourself stuck with…read morethem like I was, make sure you get every single promise in writing, that you take pictures of everything ( in fact, you should set up cameras in the area they will be working in), and generally watch them like a hawk. Communication was terrible, they did not dispose of materials correctly, exposed my entire house to mold, made verbal promises they walked back later and were generally incompetent. I hired them based on my insurance company's recommendations. It was a little too late when I saw the reviews on the web and the fact that the franchise has been sued over and over again by homeowners. This company is horrible. You are better off doing work yourself than hiring this company. DO NOT let them pay for any third party testing. You pay and they can reimburse you. Additionally, check the paperwork carefully, especially replacement materials. Because they work so closely with the insurance companies, they cut corners to save the insurance company and screw you, the homeowner paying for it all. WATCH YOUR BACK AND STAY AWAY FROM THEM!