I came to this Kwik Kar for a car inspection so I could register it here in Texas! I prefer going…read moreto an inspection center that doesn't have the ability to make the needed repairs. Must be my suspicious NYC side that keeps coming out every so often. Jimmy is the manager and he is more than awesome! He has been at this location for 20 years. The waiting room is clean, there is coffee and a television. There is free wi-fi and an a/c that would freeze an Eskimo. I sat outside where there are 2 styles of chairs. Everything just went smoother than anyone could expect. Oh, I had to explain and show Jimmy what Yelp was all about. This location is right across the street from La Porte's City Hall.

I was in and out in no time. Friendly staff and they even added air to my tires at no charge.read more

STAY AWAY!!!!!We went to this place to get a catalytic converter replaced. My car was running…read moresmooth before I went there. After we picked the vehicle back up, the car was running real rough. I asked them about it, they stated they did nothing but the repairs i asked for. I took it to another mechanic, and they showed me that whomever worked on the vehicle broke some things under the hood! They wouldn't own up to what they did, gave me a bad catalytic converter, and i had to pay for another one. I unfortunately had to bring my car back because if the warranty, and the check engine light coming back on because of it, and when i got my car back, my car was shaking ahain and it was not shaking initially. These guys have no idea what they are doing, dont take accountability, fast talk to try to grt you to believe that they didnt mess up. Stay away!!!!!

This is not a good place to take your vehicle. I took my vehicle there for a catalytic converter…read morerepair and they damaged my vehicle and they new acknowledged that the damaged my vehicle and the so called refuse to compensate me; I had to spend and extra $500 dollars to my a fuel pump and labor. Stay away from this place: new owners and the job is shitty and the workers are very unfriendly and they charge very expensive to replace converters now. Go somewhere else.

Please beware of future employment the owner will sell you dreams and hopes have you work to fix…read morethe shop and let you go for tucking your shirt in behind the counter and blame customers that complained

I requested a quote for a water pump replacement and was never contacted back not very customer…read morefriendly. Evidently they are too busy.

Went to this specific location near the post office on W. Fairmont. Upon leaving the post office my…read morecheck engine light turned off. I was so excited because my vehicle's registration was expired due to that light being on. Went to Valvoline and requested an emission's test. The tech was friendly. Made some visual checks of lights and wipers, along with oil level and tires. Since I mentioned I was going on a long drive. Valvoline on Spencer Hwy in La Porte is my usual "Go to" spot. But it's great to the other locations are professional as well. Always a good experience. Great value. Services are second to none. Highly Recommended. Repeat customer.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in La Porte.

I originally left a negative review after having front lower control arms installed on my 2022 GMC…read moreSierra. Shortly after the repair, the truck developed a clunk that wasn't present before. The dealership later found a disconnected sway bar link and a backwards-installed camber bolt that required correction. After discussing the situation with the owner, he reviewed the concerns and refunded the full labor charge. While I'm disappointed the installation issues occurred, I appreciate that the owner contacted me directly and worked with me to reach a fair resolution. Because of how the issue was handled after the fact, I've updated my review to reflect both the original experience and the effort made to make things right.

Great service, always done in a timely manner, and super thorough! We always check with them first…read moreif they are able to fix the problem, and they always can!

I had a very concerning experience at Valvoline…read more I went to my usual people to do my oil change instead of Valvoline this past Saturday, even though my last service was just 5,000 miles ago. During this visit, I was informed that my oil cap had been left completely loose from the previous service--so loose it could be unscrewed by hand. As a result, my vehicle had little to no oil, which likely triggered my check engine light and could have caused serious engine damage. That alone is unacceptable and raises major concerns about the quality of work being done. On top of that, I experienced aggressive upselling. I mentioned possibly returning later for windshield wipers, but the employee repeatedly pressured me into purchasing them on the spot. After agreeing, the installation was done incorrectly and resulted in my wipers being bent. I was then told I would need to go to AutoZone to buy additional parts just to get them functioning properly. So not only did I spend over $100-$200 on something I could have handled myself for much less, but I also left with damaged equipment and another problem to fix. This experience showed a lack of care, professionalism, and accountability. Customers trust places like this to perform basic services correctly and not create bigger issues. I strongly urge management to address these problems before more vehicles are put at risk.

Got an oil change at this location back In February. I now currently have an oil leak coming from…read moremy drain plug. Upon inspecting the reason for the leak. my drain plug was loose and with visible signs of lock tight being applied to the plug. Attempted to tighten the plug some more myself to stop the oil leak but come to find out the threads are striped on either the pan or the plug and will not tighten down which is most likely why the lock tight was applied. Very dissatisfied and disappointed about the quality of work performed.

Great place to get your car serviced. I took two of our trucks there on the same day. They did a…read moregreat job! The staff was quick and efficient. They did all of the checks and showed me the filters so I could decide to change one and keep one. Nice people. We will definitely go back.

This location is top notch! Super fast, friendly and not fleet vehicle averse. Staff is…read moreprofessional and knowledgeable!