This place is incredible. Listen, I have no idea about anything when it comes to vehicles, I'm very much a "let's just do it" type of person and usually give my full trust to mechanics. I'm a traveling respiratory therapist and this was my first week in Kearney. My tire had a slow leak so I got a friends recommendation to take it to Big O tires here. I brought it in which what I thought would be a simple patch repair. Shortly after getting it in (quickly I might say), the main mechanic comes out and tells me my tires are completely shot- I know I've been needing new tires for awhile now. He personally took me out to my vehicle to show me what was up (I've never had this before). He explained to me the condition of the tires and why they were wearing down unevenly (bad alignment). He said that with the new tires we would need an alignment so they wear evenly and drive right. My tires, guys, they looked awful and BALD! I've never taken that close of a look at them, let alone the inside where it was literally about to crack and bust open! I said go for it. Shortly after he came back out and gave me some more bad news- the struts were shot. I had no idea what these even were. He took me out to my car AGAIN and showed me the strut and how they were leaking and what they did and why they weren't working and completely blown. I was in disbelief, these should have been changed miles and miles ago! (I drive extremely long distances often, so I'm so glad these didn't bust while I was on the road!). He got together a total price for the second time and it was about average for what it costs to have 4 new tires, alignment and then new struts with taxes and labor. After considering it and talking with him I decided it was a good idea with how much I travel around. This guy told me it was gonna be 3 hours. I couldn't do that, I was leaving town in a couple hours for a 2 hour trip north. I asked if we could schedule another date for the struts, he told me that it wasn't a good idea and that with new tires they needed the struts to have them adjust right. He made a call to the person who's vehicle was in front of mine (was a close friend of his) and explained the situation and got my in before his- this consideration was incredible!!! My car was said to be done in 2-3 hours. They got it finished in 1.5 hours. IM AMAZED. Completely impressed. I am able to get on the road in time to make my trip and feel safe driving the 2.5 hours north in my vehicle. I am literally writing this in the lobby because I am so impressed right now! The staff were so friendly and offered me beverages and comfy couches to sit on during my wait. I recommend these guys 20/10!!! The service, the staff, the fact that they literally took me out there and physically showed me what was wrong and informed me made me feel 20x better about spending the amount of money I did!!! Incredible job, I'll recommend this business every and any day!!! Absolute fabulous job read more