I am a regular shopper at this Big Lots in Elkins, WV. It has great merchandise but one of the worst managers in the history of retail. There may be 6-10 people standing in line and they will not open another register. I have seen the manager stand there and do nothing, mostly because the other registers are broken much of the time. Fifty percent of the time that I come here to shop I end up leaving my cart or basket and just walking out because I do not have 30+ minutes to stand in line. The workers are slow and have no concept of quality customer service. Sadly, this is one of the few places in town where you can get international foods at a great price. Don't use the restroom unless it is an emergency. Really. read more