Place requires driver's license to utilize billiards tables. This place lost my driver's license then tried to gas-light me that I lost it. Service is poor, tables are poorly maintained. Every employee/manager had an attitude. read more

My friend ordered a salad and it took over 2 hours to get it. Had to send it back for onions and that took an additional hour. Just to find out no baby chickens were put on it either. This is bunkus because I got my food in 15 minutes. What a travesty and blunder read more

My buddies and I came here the first of February. Area was clean, pool tables were well serviced, and we were able to check in fairly quickly. The tables are far enough apart that you're rarely (if ever) knocking elbows with the people next to you, which we really appreciated. A couple hours in I decided to get myself and a friend of mine a drink which took roughly 20 minutes and it wasn't even that busy. Bartenders wandering around aimlessly arguing among themselves, shouting at each other. Drinks were beyond weak and overpriced for how much you get. The food was a long wait, and there were no menus available. We played pool for roughly three hours, and had a great time while we played. None of the five us are any good, but we weren't getting any goofy looks from staff or other patrons, so we enjoyed the stay there. Checking out was a different story. I waited 20 minutes to pay for the bar tab. I watched as multiple bartenders drank while wandering around carelessly, shouted at each other and customers, and even overhand threw change at people across the bar violently upon multiple occasions. Now that I have my debit card back, I went to wait in another 20-30 minute line to check out. Nobody was having a good time this side of the business, and nobody cared to do anything about it. This was my first time here, I was testing the waters to see if this was the place we wanted to return to for our get-togethers, or for my Saturday closing crew's pool games every weekend (other place is usually packed). We will be looking elsewhere, this place won't even be a last resort unless something changes with the bar scene. read more

Yes we actually stopped to get a meal. We didn't go to play pool or even have a drink. I had a hot sausage sandwich at a business luncheon a while back and they said it came from this place. So we decided to stop. The hot sausage sandwich was good and fries were tasty. For some reason was different then I remember from luncheon sandwich. You need to order and pay. They call your name and you go get food. We sat at bar and that confused server/cook but everything worked out. Two meals and sodas for $20. read more

Dozens of well maintained tables, and nice staff. Play on 7's, or the Bigfoot. Good beer selection, and food available. read more

Big Dog Billiards - Pool Halls Near Me - Des Moines, Iowa

See all

The facility itself is decent and so are the tables, but honestly the staff is far from professional. And unless you are a regular or know them on a personal level, getting anything from them is equivalent to pulling teeth. read more

Tables are very high quality and well maintained and plentiful with choices of 7s, 9s, and even a 10-foot version (fun challenge). Food and staff are friendly. Prices are very reasonable. The only time I can play is in the evenings and that is when they crank up the music. I have nothing against loud music but I take my pool playing seriously and find the volume level to be too high at times to be able to concentrate on my game. It would be great if the volume level was adjustable by zone. Sometimes, us older guys are at the 9-foot tables, away from the party-crowd. I would think the other older players would prefer it to be a bit quieter - but I could be wrong. Times are different now. Nonetheless, I will continue to go and support this place, hoping they will remain in business, as there just aren't too many other places to attend. Summary: This review would go to five stars if the music level was lower. read more

This is the first time I have been to their new location. It is a huge step up from the old place. I stopped going because there where always fights and stuff. I went with my wife and for an hour of pool it was $7.00. She had 2 Long Island iced teas which were $5.00 apiece and a little strong. I had a hank and coke $4.50 and a whiskey sour $3.50 both of which were really good. We also each had a bacon cheeseburger $6.50 each. They were a little greasy, but overall definitely great for a frozen patty. The cafe area was pretty clean. My only recommendation would be to condense the menu. They sell breakfast lunch dinner subs sandwiches pizza appetizers and more. I definitely will return. Nice little get away from kids. read more

Horrible employees, good tables. If ALL you want is to shoot pool, go ahead and deal with the craptastic service you will receive. Employees will take your near empty drinks and not ask if you would like another. Then when you go to the bar to order another drink they will simply make eye contact with you and ignore your existence so they can chat with their co-workers and friends. I have been there several times and I would say 20% of the time I have had a good experience. read more