Ambiance: Counter order restaurant right outside the airport Gates near Gate B. Food: The food (chicken tenders) was alright and nothing special. The prices were a bit pricey, but not surprisingly for airport food. Service: Friendly and quick. read more

Big Chicken - Menu Sep 2026 - Breakfast & Brunch Near Me

Just paid $18 for this salad, not including 15% tips. The lettuce is shredded with a few pieces of tomatoes and mixed American cheese. The chicken is served on the side. It was hard and dried. It does not taste fresh. I do not recommend this place. Probably better to get food at the bbq place or other dining option near the terminal. read more

Big Chicken - Breakfast & Brunch Near Me

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Not too many food options in the Kansas City Airport. A lot of over priced bbq or salad. Found this chicken spot owned by Shaq and we had to support. The service is fast! The employees weren't very friendly, just at work. We ordered the Chicken Sandwich, Nashville Hot Sandwich, and fries. The sandwiches are huge! Very large pieces of chicken. The flavor is lacking. You have to add a ton of their special sauce to make it anything. The Nashville Hot Sandwich was not hot at all! No spice! Not sure the only difference between the two sandwiches other than the lettuce. The best part of the meal were the fries. Nice and crunchy and a large portion - enough to share. Wanted a shake but they are $11. Nothing fancy. Glad to try and support once. Don't have to stop again through Kansas City Airport for food. read more

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Kansas City Airport was not too small not too big. Few food options and Big Chicken caught my eyes because of the crowd/long line and its store front. Service was quick and accurate. Ambiance was just a store front: no sit down tables or chairs. I just got my food and shake and sat at the gate. Chicken was pretty good! The smoothie tasted good: not too sweet. Pretty good for airport food! read more

Big Chicken - Breakfast & Brunch Near Me

The food is average, no line so service is quick, and it's grab and go with no seating, so not really worth it unless you need something to go, quick though! read more

Big Chicken - Breakfast & Brunch Near Me

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I needed to eat something since my layover had been delayed by over 2 hours, but I always hate the idea of getting overpriced airport food. I found Big Chicken because it was a cheaper option and there were a lot of people in line ordering. I got the superman because it seemed a bit lighter than the other options. Overall it was good! Size was good, chicken was good (maybe the slightest bit dry), toppings were good. If I had to get something again, I'd probably go for another chicken sandwich or the bagel place next door. By the way... the brown bag kinda smells. Maybe it was just my bag.. read more

Big chicken is good for what it is. The menu is short, but what they do is good. I would like to see a little bit more variety and I would like to see lunch served earlier in the day. It is definitely in my rotation of places to grab something to eat on my way out of Kansas City on an early morning flight read more

Big Chicken - Excellent packing to take your chicken with you and keep on working! - Breakfast & Brunch Near Me

Cashier doesn't listen and is always reflecting a bad mood both visits. Messed up order both visits. If your going to ask a customer if they want to add fries or a drink and you yes fries then they argue with you when you come back while your food is getting cold that you didn't order them. I have no problem paying but the attitude sucks. Bad service makes you wish places had a kiosk so you don't have to have a bad cause they are and can't screw up your orders. And makes you regret being nice giving a tip then getting annoyed customer service. Food was decent I will say and I try to support this business, maybe not this one anymore. read more

I was wondering why the sauces and burgers were called Shaq - I didn't know he owned a burger joint? Kansas City airport doesn't have a ton of food options and big chicken had a line so I figured it was as worth a try. Burger was around $14 and came out fairly quick, good if you're in a rush. I got the Nashville hot - extra hot, and it didn't taste spicy at all.. their Shaq sauce is basically a thick creamy mayo, which tasted a bit sweet. Can't say I had high expectations for airport food, but this was a little disappointing. read more

Big Chicken - Nashville hot - Breakfast & Brunch Near Me

Located in the airport i don't know what to expect. It is brightly lit. The service was fast and friendly. The chicken sandwich was decent. You can taste the pepper in the seasoning. The fries were a large portion. They were crinkle cut and crispy. I needed something to eat. It was good. read more

Big Chicken - Fries - Breakfast & Brunch Near Me

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I had about an hour until my flight, so I figured I would find a nice goldilocks of a meal- not too big, not too small. Right next to my gate was a Big Chicken. Upon a quick Google search I learned it's Shaqs chicken establishment. I asked the lady at the register what he favorite thing to get was, and she said the superman sandwich. I took her advice and ordered it. That sandwich was so damn good! Chicken could have been a fatter breast, but it really was the perfect option for a travel day! This sandwich was fried chicken, Swiss cheese, smashed avocado, and ranch on a brioche bun. It was delicious! And it made me feel healthy with the avocado on it, even though I know it was NOT healthy! If there were a Big Chicken nearby, I would definitely be going back! Alas, there is no big chicken in my town. read more

Big Chicken - Breakfast & Brunch Near Me

I probably should've checked the yelp rating for this place before coming. I got the Shaq sandwich which was alright but nothing special. I know airport food is usually pricey and not great quality, but I guess I just hoped it would be a bit better tasting. The chicken patty was a pretty flat. The menu said it should be a bit spicy but honestly it was more sweet than spicy. read more

Big Chicken - Shaq sandwich - Breakfast & Brunch Near Me

This is a tasty airport option! I have thoroughly enjoyed the chicken sandwiches I have ordered while waiting for flights. It's useless to even complain about the price because everything in the airport is stupid expensive. It's also useless to complain about the really slow service because I feel like that's a consistent airport problem as well. They are frequently out of some menu options, but if you stick to the chicken sandwiches, you're golden. I maintain this is one of the better options in the new airport! read more

Had got the nuggets and fries it was okay good if you looking for a quick bite but i would also suggest the milkshake it was pretty well about airport food size sadly for the price but the staff were friendly so it was good experience read more

Got a Nashville Hot Burrito! It took about 7-10 minutes to come out, which isn't too bad, but definitely in the longer side. The burrito came out pretty hot and fresh. The tortilla was soft and kind of buttery, the fried chicken was spicy and moist, well seasoned. The scrambled eggs were fine, kind of that instant egg stuff. The guacamole added a nice tough to the burrito. I usually don't like sauce, but the Shaq sauce on the side was good! Kind of like a chipotle based sauce. This was huge enough to feed two people. Price was about where I'd expect for an airport eatery. Apparently, their popcorn chicken is good, since an airport staff came by and was asking for it, but guess the lunch menu wasn't up yet til 10:30 am. Anyway, overall, great burrito and I'd totally order it again. read more

Big Chicken - Menu as of July 2023 - Breakfast & Brunch Near Me

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Overall, pretty meh. Everything at MCI is overpriced so I can't hold that against them. Sandwich was alright but a bit dry and fries were acceptable. Don't expect to return. read more

I didn't realize Shaq had opened a chicken place so I thought I'd check it out during my layover in Kansas City Amazing customer service but okay food! Homegirl was so nice, she kept me updated on my whole order the whole time. I ordered something basic so I could pick on, the big popcorn chicken and a side of fries. The popcorn chicken is pretty plain, I dipped it in the sauce provided but thought it tasted okay. It was bbq sauce mixed with something else. read more

Got the M.D.E. Pretty simple sandwich- fried chicken, good amount of pickles, and a sauce, (I would have liked some more spice in the sauce but overall it was tasty) and a bun. It was a pretty good size sandwich for a fast food establishment. Thought it was a little pricey, but being at an airport it was in line with others. I will likely go again and try one of the other offerings, read more

My wife picked up some new f this while she was waiting on me to pick her up at the airport. Pricing is what it is, but the chicken is really good. My only gripe is that they don't have honey mustard sauce. Their Shaq sauce is pretty gross in my opinion. I would come back, maybe sneak some regular sauce in for future reference, lol. read more

I would give this place 5 stars for Crystal at the counter. I believe she is Polynesian/micronesian. She is one of the best customer service people I've had an any airport and I'm a frequent traveler as a pharma rep and Doctorate student. I would also give 5 stars for my Big chicken salad as I much enjoyed it! The salad was cold and the chicken just right warm and delicious. I asked the front counter to charge me for extra ranch when she said it only came with one. However, some girl who was of smaller build and African American came out and she seemed a little on edge already just telling me to keep the bag sideways when I tried to grab the handles. But okay maybe just me. Then when I asked for 1 more ranch because I asked her and paid for it (thought she charged me), the African American proceeds to get angry and say we don't charge for extra ranch. As a solution I said we can check my receipt but she proceeds to make a scene and example out of me stating that they don't charge for extra ranch to the point that it disturbed the others in line. What a dumb thing to fight about, for 1 extra ranch when I'm willing to pay for it. Then she begins to berate and be disruptive to the very nice girl at the counter about it forcing her to admit they don't charge for ranch. Talk about a low class argument she chose over keeping a happy customer, and being angry over nothing. Abuse to customer and workplace should not be tolerated. Please hire people who care about customer service. Not unhappy bullies who would rather be right than give customers peace in a peaceful airport. I had to tell her she was so rude and even passerbys heard and noticed the commotion she started. She's such an embarrassment to this establishment. She better not be harassing these other employees that are obviously so kind. She should be intense about other things that matter, it looks ridiculous when she does it in her Big Chicken uniform read more

By far, it was the worst chicken I have ever had. This is one of Shaq's spots, and this was a poor representation of him. Service wasn't bad. But they were only serving popcorn chicken and fries. It was breaded a lot like catfish with a cornmeal style. That was fine, but the chicken had no flavor, seemed super fatty, or some fake alternative cuz this was slimy and just flat out gross. I'm not one to post bad reviews, but holy hell. read more

At the MCI airport, it's SO nice to have food options! This is good chicken, cooked perfect, to order. Nothing stands out about the chicken sandwich, slices or dress, but it's cooked great. The fries though? My favorite!! Sliced thin and wide, creating the perfect bite. Certainly worth a stop if you are in the Southwest terminal. read more

It was okay. But $12 per sandwich $5 for fries and $4 for drink it better taste better then okay! Don't waste your money. I know prices are inflated because it's in the airport. But come on. The say it's made fresh. Maybe heated up fresh! Big Chicken just made a big flop in my books. read more

The chicken was served cold and/or old. In spite of that, it was still delicious. The serving size was huge for the money. Will definitely go again. read more

No chicken available after a 10 min wait and the manager coming out and telling us it was.

We waited in a very short line for over 20 minutes to get shakes for the kiddos. The only reason the wait was only 20 minutes was because most people got tired of waiting and left. When it was our turn we were told their shake machine wasn't working. Their menu is digital so removing the items or stating the item is unavailable should have been an easy thing. If nothing else post a sign. I have no idea what the rest of their menu tastes like and never will. read more

I waited a month in between flights to eat at Bog Chicken. I had the popcorn chicken last time in a rush. This time I went with Shaq Attack. It was great. It was fresh. Just spicy enough. A little worried about jumping on a plane now. The front line attendant checked on flavor of my cold brew as I waited for sandwich. It was good. There are plenty of places to sit. Everything is new and shiny here. Don't expect it to be very quick. I love the scenery. read more

The food is okay but for a burger the size of my hand (I have average sized hands) for more than ten dollars? That's actually insane I understand it's an airport but come on the service is relatively fast but definitely not worth the price. And the atmosphere is well a loud airport. Overall I do not recommend it's just to rob you of money if you are hungry. read more

Awful food, slow service. From order to receiving food took 15 minutes. The "popcorn" chicken was enormous and the chicken pieces were fatty and not completely cooked. Try going elsewhere. This won't last. read more

plane was delayed so we grabbed a sandwich here. I have to admit, this was a pretty good chicken sandwich! got the one with Swiss cheese, guacamole and ranch. also got the fries, which are uniquely thin. it's like a thin steak fry but quite tasty and even though expensive I liked them. you already know you're paying a premium to eat at an airport, so I won't complain about the prices, but I wonder how many giant cookies they're selling for $17. anyway, this is a darn good chicken sandwich and you could do worse than this on the airport choices. read more

Overpriced even for airport. Chicken was dry. Fries and chicken looked like they were just heated up and bordering on cold. Wouldn't recommend. Shaq needs to up his game read more

The service was good but the chicken was really greasy. I Had the breakfast burrito. It was a big portion but once I opened it the burrito fell apart and the chicken tore through the tortilla. read more

I ate at the Big Chicken at the Kansas City airport and found the chicken to be very dry. The chicken was actually very flat and thin. It really looked liked they had pre-cooked the chicken patty and then tossed it back in to reheat it. I live in Las Vegas and love our Big Chicken and this was nothing like what they make here. If this was my first time at this restaurant I would never go back. This place is giving Big Chicken a bad name. read more

I really never give a bad review for anything, but I need to for this chicken. I don't know if it is the chain's recipe or it's bad because it's an airport. I will describe the popcorn chicken that came with my salad: cold, chewy, did not taste like chicken, and I had to spit it out. I tried a 2nd piece. The same. I threw the chicken away and ate the plain salad. I ate the fries. Those were at least real tasting. I really don't think that was chicken. KC airport deserves better chicken. read more

I had the popcorn chicken and jalapeno coleslaw. The only thing that was good about this place was the coke zero. The service did not help, I asked the guy for his suggestion on what sauce was a spicy. He answered, but made a comment to the cooks and said "the need to make the menu bigger!" In other words, the menu is right in front of you, look at it! read more