To start, I normally wouldn't write a bad review, especially about a small business, but since you…read moreare handing your homes over to this company it is warranted. I am a homeowner in Big Canoe and Mountain Home Rentals of Georgia managed my vacation rental for 4 months. The current owners of Mountain Home Rentals of Georgia are not the original owners and have only been doing this for a short amount of time, which shows. It is a couple. She is friendly, but he is short-tempered, condescending, and bossy. I am a 50 something, female executive and bought and renovated my home on my own. He speaks to me as if I am a stupid housewife. As an executive I am not used to being spoken to in this manner and can't believe anyone does so anymore. I travel internationally for work and they told me that they were a full-service management company and would take care of everything which they did not do. These are the main issues that I had with them: 1. I had so much damage to my home and didn't make nearly enough money to cover the damage. I sent them several emails about damage to furniture that they didn't acknowledge. Their daily rate was much lower than the other company that I had used before so it no longer made sense to rent my home. I've never had damage to one of my vacation rentals other than normal wear and tear and this was really disappointing. #2. They told me that they were a full-service management company, yet they refused to clean the screened porch and deck for guests. This is my second vacation rental that I have owned and third management company in 12 1/2 years and this was a new one for me. I told them that I would scrub down the decks and furniture after the pollen in the Spring and after the leaves in the Fall and they would need to blow off debris/dirt and wipe down a few outdoor tables in between guests. They would send me pictures of a dirty outside coffee table and tell me it needed to be cleaned. And guests complained about the dirty table. They would send me messages that the screened porch was dirty and not clean it. I live several hours away, when not traveling, and my home was rented just about every weekend so I would go for months at a time without going there. I have no idea why they refused to blow off the decks and wipe down the furniture and just send me pictures of them. It was a complete disconnect. #3 Their priority seems to be the renters and not the homeowners. It feels as if they are chasing good reviews and not properly managing guests. They sent me a "honey-do" list of items that needed to be "fixed" based on a guest's feedback. They were the silliest items. Someone didn't like the finish on my kitchen countertops (it was a concrete application), she "didn't like" the showerhead (it works just fine) and she "didn't like" the height of the towel bar in the master bedroom (it was at the normal height and I went to my home to find it yanked out of the wall). This was for one woman who rented the home for 2 days. Lol. To send me a list of items to change was another complete disconnect. It's my home and to ask me to change the silliest things based on one person's feedback doesn't make any sense. They don't seem to understand how to manage guests' unreasonable expectations. The kicker was this woman "demanded" to be moved to another home. Not only did I lose this rental income since no one else could book the home that weekend, but Mountain Home Rentals of Georgia charged me for her $165 cleaning fee!!! With all of their inappropriate requests and low nightly rates it's just not worth handing your home over to them.

This was the best rental ever! The home was convenient, plenty of space for our clan, and very well…read moremaintained. The rental team was flexible on my rental request ( i changed it a time or two), and helpful during my stay, when I needed my pass updated. Two other couples staying at other locations chose our 4 bedroom Chestnut Knoll home as their "go to" location, instead of their own. We stayed a total of 5 nights, and besides the food and friends, we needed nothing. Mountain Home took care of it all. Towels, kitchen supplies, comfortable outdoor space. These guys do it right, and will do you right too!

There are not enough words in the English language to even begin to describe how great this man is…read moreas a realtor. If you just need to hear whether or not to hire him, do so. If you need reasons, read on. He carefully listens to your needs and will look at 100 Plus houses - even days before closing if that is what you need. We did look at 100 houses. We looked at houses on Brandon's birthday and even on Christmas Eve. Brandon is careful to steer you away from pots buys and when you do find the right home will negotiate until it falls within your budget. The home he found for us (thank you Google maps for sending us to the wrong address) was not one we picked out as it was $50,000 over budget was so wonderful that it became the benchmark by which we judged all other homes. After looking at over 100 homes all across NE Georgia and nearly busting his transmission on a giant rock, he put in an offer on this amazing home that we could afford. And he got it! Amazing negotiator! After we purchased, he stayed with us through contractors (a nightmare) and helped us get projects completed and made sure we got moved in. He continues to be a close friend to both of us. As another note, he is the only other person I have met who works as hard as I do and he will answer texts at 3am if you send them at 3am. Best realtor ever. I could only aspire to do my job half as well as he does his.

The experience was great, when I tell you nobody will bother you. When we got there the cabin was…read morein top notch condition. The only thing I did was disinfect, not that I has to cause everything was super clean but, my OCD kicked in. Anyone that goes to these cabins will definitely enjoy themselves. The only thing that we brought was out food, they had any and everything that we needed. I wasn't ready to go but, unfortunately I had to go back to work. I will definitely be setting up my next trip within a couple weeks. I RECOMMEND THAT EVERYONE BOOK YOU A GET AWAY ASAP. Thank you for such a GREAT STAY.

Simply the best! We have been renting from Joy for over 20 years and we would not go anywhere…read moreelse! Every place we have rented has been very clean, fully stocked and Joy is always nice and responsive if we do have any questions.

Trevor was my realtor and contractor. I bought a house that needed a new roof and it was done…read morebefore I even moved in! They also painted my new home and built a fence that looks amazing! The work was high quality and affordable! Trevor was so helpful answering any questions I had and it was the best house buying experience I've had so far!

Trevor is an excellent realtor. He is always available for his clients, and was there to answer…read moreall of my questions, show me houses and help me out when I was looking for a house. He took the time to get to know me personally and figure out exactly what I was looking for. He cares about people and it shows. He made sure I had the best and easiest experience I could when looking for a home! I would recommend him and Johnstone Real Estate Professionals to anyone I know!

He took AMAZING picures I recommend him. He was very profesanal when he talks. He was also so kind.read more

Had the pleasure of speaking to Steven today for the first time. He was very professional and happy…read moreto help my future clients in Gainesville, GA. I also emailed him shortly after and he responded pretty much immediately which was awesome! Got to love a quick responder. Even with such a short interaction, I feel 100% comfortable in having him help my clients.

Kim Bryant gives 100 percent when helping you find a home. She's not just trying to find anything,…read morejust to get you gone, either. She digs in and walks land with you. She willing to drive all over to show you the places she's found that fit your criteria. She doesn't just stand there talking at you. She tells you what there is to know, and then gets in there with you to check and make sure the buildings are safe and sound. She looks for things most homebuyers don't think to look for. She asks questions you might not ever think to ask. She is a blessing to military families, like us, that have the added difficulties of only one of us being present. She made it as painless and exciting as possible. Then, lastly, when you find your perfect place, she celebrates with you. You can see the actual joy it brings her to be the first to welcome you to your New Home. Yeah. Take my word for it. You definitely can't go wrong when Kim is the one helping you look for your perfect home.

My husband and I just recently purchased a new home and Jessica was our realtor. We cannot say…read moreenough about how wonderful she is and how much we love her! She went above and beyond to help us find our home on a very short time frame with our list of very specific needs. Jessica is extremely knowledgeable, professional, and a real pleasure to work with. She found us a great home that exceeded our needs and she was even able to negotiate blinds into our contract. Going through this entire process was so much easier thanks to Jessica's expertise! We are overly happy with the service she provided and highly recommend her to anyone looking to buy/sell their home.

Jessica was absolutely amazing!! Her knowledge in all aspects of the process, from listing to…read moreclosing, is outstanding. She is always accessable and willing to do whatever is necessary to ensure client satisfaction, effective communications and an excellent client experience all the way to getting the keys and beyond!! Her level of care and true desire to benefit her clients speaks volumes. Theree is no better agent I believe...Jessica is the best!!!

Absolutely amazing company. Construction company that puts God first and takes care of their…read morepeople. Thank you!