DO NOT GIVE THIS COMPANY YOUR BUSINESS, THEY ARE THIEVES! I am writing this review to hopefully deter future customers from making the same mistake my family did. My grandmother passed away in early September of last year. In an effort to liquidate the items of the estate, my family hired BBA to come in and help. They were very well organized & helped to advertise the sale on their website & via Facebook. On the day of the auction, items NOT intended to be sold, were in fact SOLD! A 30 year old grandfather clock that belonged to my mother was sold without her consent, and she was told the proceeds from the sale of the clock would be going into the estate.. not to her directly despite it NOT being apart of the sale. The man in charge, I can't recall his name (Larry maybe?), was as insensitive as they come & couldn't have cared less about the situation. It was clear it was only about the bottom dollar. After everything was said and done, and BBA packed up and left.. we realized we were missing about 6 clothing racks & shelving units on top of a couple of fold-up tables. They straight up STOLE THEM when they left! Several calls later & we are being ignored. I also want to point out that I saw the itemized "list" for the items sold. The listed items themselves hold no description or specific detail of just what was sold. "Lamp", "chair", "vase", etc are all pretty vague answers. WHICH lamp? WHAT chair? WHAT lamp was sold for that price? It seems very shady & evasive. The attorney general has been contacted, as well as the BBB. It is not right that this company takes advantage of people, especially those vulnerable after suffering such a devastating loss. I would 1000% recommend ANYONE else!! read more

The Big Bear Auction staff with Jerry Glassman and crew did an excellent job with my mom's farm auction. She had a variety of items to sell, including household furniture, collector's items, shop tools and supplies, farm equipment, lawn and garden equipment as well as a car and a pickup. The staff was very helpful during preparation and on auction day. Their professionalism was evident at all stages in the process. I can't imagine the auction having gone any better than it did. I would absolutely recommend Big Bear Auction Company to others. Tom Jackson read more

Big Bear Auction, Jerry Glassman and his professional staff made the process hassle free, and financially beneficial. They came to my place, loaded, hauled, cleaned, and in some cases refurbished my goods to working condition. It was hard work and hot weather. They never complained and even went out of their way to make it a light and easy event. I especially want to thank them for that. This could have been an emotional and sad parting of memories. They were kind, courteous, compassionate, and worked hard. A very honest company with fun people to be around. I would recommend using Big Bear Auction Company without hesitation. Thank you, Lorry Johnson read more

Had Big Bear do am auction for me and Jerry and his staff was awesome. Would definitely recommend 4 star​

Great auction company did well selling my items, auction staff was friendly and helpful. I would recommend them if you're looking to have auction. read more

I had done my research, which is time consuming, and was registered for the auction but while I was bidding my bids began to be rejected. I ask the company why, and they said it was because I had one negative feedback from another company. First, the negative feedback was from four years ago and it was because I gave the company negative feedback. Two, I do over $20,000 a year with Hibid auction companies, but because there is no positive feedback mechanism, I'm being barred from bidding by this one company. They refused to allow me to bid, which means they wasted hours of research and preparation that I had done. read more

Jerry, I want to thank you and your entire team for helping us organize for our dad's estate auction on 8/14/2021. This was my first auction ever and I was amazed on the conduct and professionalism of both you and your entire support team during the actual event. I highly recommend Big Bear Auctions! Lee Miller⁠ read more

This auction uses unscrupulous auction listing sites and was extremely rude when I tried to get more information so I could stop being spammed daily for auctions across the country which I had ZERO interest in attending!!! RUN, don't walk! Bad people should be run out of business!!! read more

DO NOT USE!!! Sent a 30' trailer FULL of items to sell. They told me the whole trailer of my items sold for $75! Then when I asked to see an invoice 80% of my items were not even on the invoice. So I emailed Big Bear asking where the rest of my stuff was. I got no answer for 2 weeks other than a bill wanting money for hauling my items to their auction. When I did get an email back I was told my items that did not sell were "disposed of". I EVEN emailed multiple times to find out where or how my belongings were "disposed of". I never got an answer! This is the short version of a very long & very bad experience. Take it from me don't waste your time and money on these very rude thieves! read more

Do not give them your keys. I live out of state and trusted Big Bear Auction to sell personal possessions and real estate for an elderly relative. They cleaned up the neglected and damaged house and yard well, and worked to get a fair price for the property. But there were multiple minor problems and major issues of security and key control. Staff duplicated keys and kept a copy despite a claim otherwise. They left windows open after telling me the house was locked. I declined the buyer's request for a house key on auction day. I discussed this with Jerry Glassman. He told me he would not give the key to the buyer. I expected to pick it up when I returned for the remaining belongings and informed them of my arrival date. Big Bear delivered the key to the buyer before possession date without my knowledge or permission and then denied it. Items were moved out of the house by the buyer and some stolen. Big Bear Auction took no responsibility, saying these things happen. I would give less than one star if possible. read more

We have consigned at their monthly auctions on a regular basis - most recently the last 4 months of 2017. We never have any problems - quite the opposite - great service and good prices realized. Trustworthy and professional. Southwest Michigan's Finest - wouldn't go any other place in Michigan to sell our items. read more

We've used Big Bear as a consignor and have attended as a buyer as well. High quality items do extremely well. Good collectibles and household items usually sell near fair market value. As a buyer there are always hidden treasures in the big consignments auctions. Selling is fast-paced. Staff is always professional, fun, and honest. read more