Do NOT I repeat DO NOT order from the Torrid online store. I ordered sandals June 10th and today…read moreJuly 05 they still havent left the warehouse! The summer will be over before the sandals actually arrive and I ordered for vacation July 8th. RIDICULOUS! And they wont allow a cancellation or a refund while the order is in process.

It's either a hit or miss at this particular location! I either go in breaking my bank or walk out…read morewith nothing! The store is always organized and the staff is usually nice depending on when you go!

Love the clothes. Prices are good. Staff is friendly. Return policy is good Very nice stuffread more

This store is the absolute best . There is always a beautiful selection of clothing that…read moreencompasses a large range of sizing and styles . The staff is wonderful . I am always greeted with a big hello and the staff is so helpful! The items are almost always discounted and I don't think I've ever left without buying at least one item!! I walks love how the items are posted on the Facebook page and the generous hold policy makes it so I don't have to run right out the door to make sure I get my size in something I like. This is simply my favorite store !! When we entered Phase 2 of opening earth today this is the first place I wanted to go... and I went and of course found 2 beautiful tops !!

Earth is phenomenal! Quality clothing and very stylish! My husband shopped in the original location…read moreover 15 years ago for me and I was never disappointed.

I highly recommend this women's boutique for any woman needing a fancy outfit for a wedding, a…read morepretty dress for a cruise, a 1st Date, date night with hubby, high school prom, for Any special occasion - You Must Come here! You won't have to go further East to those huge dress warehouses, that are crazy & offer no customer service... If you like great customer service like I do, you need to check out this little boutique, it is Special :)

In the past, this used to be a good company. Now the customer service is horrible. Very often,…read moreyou cannot speak to a live person. It takes a vert long time for items to process and ship even if we pay for faster shipping. I am waiting for two orders presently. I will not be ordering from them again.

I have been shopping at Fashion to Figure for years now. Normally I go to the Green Acres location…read morebut Sunrise Mall is closer to my job. I am growing to like this location. I can run here after work, they have that I see online in this location but not at other locations, plus it's bigger than Green Acres location with more to choose from. The staff is friendly even though I have recently starting shopping this location one of the staffers recognize me:)

I rarely write reviews, but I did want to say something about their customer service…read more We ordered 3 dresses to try on. I got a call today that one of the dresses we wanted wasn't available &, rather than just ship the 2, they called to ask if their was another dress she wanted to try. My daughter found 1 and I called back to tell them which one it was. They even offered to ship me a that dress in 2nd size because of the kind of material it was (jersey knit...you ladies all know that shows every lump & bump). While we haven't received the dresses yet and don't know if she will even like any of them on, I definitely appreciate them calling and asking instead of just shipping the two and and saying, "Well, this is all we've got". 10/10 would recommend!

Drove half an hour to come here after searching the hours online and calling the store (the hours…read moreare supposedly 11-3) So we came at 2:15 and the door is locked and nobody's answering the phones. Total waste of time

Where do I start?! This shop is specifically catered to plus sized women who adore fashion in all…read moreaesthetics. I truly wish fit boutiques understood that plus sized women like clothes too! I love the dressing rooms, very spacious and even had a personal fan! Not only are there clothes, There are a ton of accessories to choose from and a limited amount of shoes options. The staff is incredibly helpful with styling you (if you wish to be assisted) The prices vary, but all within reason of the items in stock! I left with a new suit, an embroidered dress, and 2 pairs of sunnies! Will definitely be my first stop when I get back to New York.

I love the idea of this store!…read more I really wish they wouldn't only let you keep store credit for a year -- as plus size people, it's hard to find things that fit our bodies, so expecting people to be able to find something in store that fits them within this time frame feels unrealistic and limiting. Despite coming here 4-5 times, I've only once found one clothing item. I also think changing this policy would help their inventory! I have so many trendy/desirable items that I'd love to sell to them, but because of the time limit, I end up selling to Buffalo Exchange instead since their store credit doesn't expire.

What a weird experience. I called ahead to see if they carried size 1x in the store and they said…read moreyes. When I showed up, though, I could not have felt less welcome. From what I could see on the first floor, there were four sales associates with no other customers. I was never offered a showing of anything on other floors (they have several, i believe?) One person appeared to be assigned to help me, but she kept saying "no, we don't have anything like that" when I was asking for basic work wear. If you're in the market for a pink ballgown or a logo t shirt, this may be the place for you. But you have to enjoy feeling like you're bothering the sales staff by merely being there. Too bad - honestly I was ready to drop some dough, but they weren't interested. I should go back and do the Pretty Woman "big mistake. Huge" thing, but it's not worth my time.

First off, this store isn't there anymore. There's a website , google hours etc. I was in town…read morevisiting NYC and I walked over from my hotel and it was nothing but a deserted, empty building. I checked and double checked that I had the right address and was at the correct place and I was.. nothing there! Extremely disappointed as clearly no information has been updated. I was so excited to check this place out and it was a complete waste of my time. Update your page!!!!!!!!!!

It is a wonderful shop with great staff. They have a great selection of dresses for wedding guest…read moreand mothers of the bride and groom, etc... Josephine does a wonderful job of altering your special occasion gown.

Snooty customer service. Offered very limited selections to try on despite being very open to any…read moredesign/style, color, and even price. Budget was not a limiting factor yet what was offered for me to try was. Sales people seem nice but very reserved and expressionless. Never offered introductions upon entering. Despite all of this, I was easily granted an appt. when I needed one and I was the only one in the shop which has a lovely, super clean boutique feel. If only the staff were more welcoming and receptive from then get-go. Self-reflection is in order here. The minimal inventory I did see were classic, quality gowns that can be customized, but nothing truly unique about the style and materials.

I first came to this store around when it opened almost 10 years ago and loved it. Great service…read moreand really inclusive sizing. This rating is for my recent visit. While the selection still seems great and most of the associates seemed friendly, the associate I ended up with did not seem interested in talking with me. We spoke briefly but in the end I didn't feel there was space to ask in depth about what I was looking for and I ended up leaving without buying anything. Still 3 stars because I do love this store and plan to give it another chance next time. I ended up going to the Manhattan location and had an excellent experience there.

Service was not good the store is not inviting you are not greeted and they measure you by eye…read moreballing not measuring tape very odd. Did not buy anything it was dingy and very little lighting. No selection and just not what is said online. I can't tell you about the value because I didn't buy anything however they need to put money into the store and make you feel like they want you in there! Horrible experience and customer service