We ordered four pizzas and a pasta and was quoted 20 minute's. We arrived 20 minutes later as quoted only to be told the pasta would be 5 -6 minutes. We were the only customer and with 3 staff I assumed they were busy with phone orders or deliveries but when one staff member left and returned 5 minutes later with jelly beans my assumption was obviously wrong. The pasta arrived 15 minutes later but we were now waiting on 2 of the pizzas still in the oven - funny they never mentioned that on arrival. So finally some 50 minute's after ordering we received our food. When I asked why it took so long I got a muttered sorry. 2 of the pizzas were stone cold as they had been sitting for over 30 minutes waiting for the rest of the order. If you are going to provide rubbish service you want to at least have a decent product - they don't. Unfortunately the competition Monbulk Pizza are equally incompetent. Looks like we will be looking at Emerald for pizza in future. read more