Nydja was awesome!! Love her ,i will refer family and friends to her! My new car is awesome!read more

It was great experience. I have always wanted to have a truck since most of us are getting busy for…read morethe spring. Chevy has been accommodating, Ryan was so helpful especially on all the queries we have. Definitely gonna recommend.

STAY FAR AWAY FROM THIS DISASTER DEALERSHIP!!! Primarily the service department, from Sharry and…read moreeveryone at the front desk to Mike the service manager all the way to Mark Roberts the General Manager! Take a read and let me explain why I say this. I bought my 2024 Ford F-250 Lariat in for my 15,000 mile service to them on February 24th, 2025. I previously purchased the Ford ESP program for 7yrs, 100,000 miles, so 20 services done every 5,000 miles. At every 5,000 mile increment there is a list of items that are supposed to be serviced on the vehicle. On February 24th when I bought my truck in, Sharry at the front desk and others and then Mike, the service manager didn't even know what was all supposed to be completed on this service interval. Their computer SHOULD HAVE shown them, but I guess they were looking at the WRONG program. I EVEN TOLD THEM what was supposed to be done, but they simply didn't do it all and didn't complete the service. So I left that day with an incomplete 15,000 mile service. After going home, I pulled up exactly what was supposed to be completed online and made another appointment to go back in and have them COMPLETE the SAME 15,000 mile service. This new date they completed the service was on March 14th. When I went in on March 14th, I even showed them and provided them the exact details that they needed to do and who they needed to call, including the phone number and everything to make sure they got paid correctly and didn't charge me for a 2nd service. THEY FAILED TO DO THAT! And charged me for 2 services! This just shows that they have no idea of their job or what they're supposed to do in regards to Ford ESP's. And who am I? Just a dumb consumer I guess, so why listen to me... I just told them how to do their job twice and they didn't listen either time!! They also charged me for a set of wipers on February 24th that were supposed to be free with this service. After showing them this, they refunded me the fee on March 14th. Time goes by and it wasn't until August, I found out that their service department charged me for TWO separate services (of my 20 prepaid services) for the two different dates, which should have only been one service had they completed it the right way the first time. So I began calling Mike, the service manager to get this fixed. He had no idea how to fix it. I again provided a phone number to the Ford ESP program that he needed to call to have a "charge back" done to reimburse me for that 2nd charged service by mistake. I suppose Mike called them, but got nowhere. I called the Ford ESP myself several times and also got nowhere. That was a very frustrating process as well. So THREE (3) months go by of calling Mike at Ballentine Ford and also calling Ford ESP. I eventually got Mark Roberts, their GM involved, but to be frank, he was useless and never even returned calls as he said he would. I kept making calls to Ford ESP and FINALLY got through to a GREAT customer agent who raised it to her supervisor and fixed this reversal of the service for me on November 12th, THREE MONTHS later. "Funny" thing is, after I fixed the issue, I called Mike to tell him and I suppose he told Mark Roberts and then he had the audacity to call me on November 13th to tell me they got it all fixed for me!! HAHA what a joke! OVERALL, WHAT A HEADACHE this whole process was! From beginning to end, just for a 15,000 mile service! If I could give less than 0 stars I would! STAY AWAY from this place if you're smart. I see some other reviews saying that this place is "Great and only waited 15 minutes for their service". That must be only because the service was not done completely to standard by the book, not in 15 minutes! Sad, sad place this is...

My wife was looking for her first Lincoln and found one she liked for sale at Ballentine Ford. She…read moretraveled the 200 miles to Greenwood from Beaufort to visit our daughter who lives there and met with the salesman Brandon Page. She told me that it was the most pleasant and welcoming experience she had ever had at a car dealership. The salesman did everything he could to make sure she got the deal she wanted, which is a lot more than the dealerships in Beaufort were willing to do. Two days later had an oil change and she noticed a noise from the car after she got it back, so she returned to the dealership. The service department dropped everything they were doing and immediately took her car in to look at it. It took several hours to sort it out, and while she waited, they let her use a car to take our grandchildren to lunch. At the end of the day, they returned her car to her with everything fixed and even gave her complimentary bottle of interior cleaner! Brandon and your service crew are top notch! We will definitely be returning to your dealership when it comes time to purchase again!

We recently purchased a new 2026 Nissan Pathfinder. We honestly were not planning to purchase that…read moreday, we were "just looking". However, I fell in love with the new Pathfinder. Sarrah (Sales Rep) was fabulous to work with. She had a good understanding of the vehicle and was very pleasant to work with. She went above and beyond to ensure we had all the information we needed and to make sure our needs were met. Additionally, Mike (the new sales manager) was fantastic and fair as well. We really appreciated him trying to earn our business - which is not easy. We asked him to not only give us a great price on the vehicle, but also on our trade. He absolutely did. If you are like us, and typically buy out of town bc prices are better in the bigger cities - give Quality Nissan of Greenwood a shot to earn your business - they just might surprise you! Thank you Sarrah & Mike - we are so excited about our new ride!!!!

Great service by well trained professional folks. We have been using their services for about 20…read moreyears. Friendly, efficient, polite team. Fast turnaround on parts that were not in stock. Yeah, my truck is a golden oldie.

Great sales and finance team. Came all the way from Arkansas to purchase the new and exquisite 2024…read moreToyota Crown from Keith Murray. Keith is very knowledgeable about the vehicles and explained how everything worked on the hybrid. The sales and finance team were amazing and very friendly. Highly recommend this dealership and we will return to SC for our next Toyota!

Dishonest people. Went to buy a used car. Doc. Fee of $225 added to paperwork even though their…read moreown ad stated that price included doc fee. Interest rate went from 5% to 7.9%. I put a $500 deposit in order to obtain my own financing the following day. These crooks sold my car that evening. Apparently a deposit meant nothing to this stealership. I would recommend anyone RUN from these people. Any stealership with absolutely no ethics will hopefully go out of business. Absolutely the worst dealership I've ever dealt with. Liars!!

I will be filing a discrimination claim at my local civil court office based on discrimination…read moreagainst minority consumers. No reason I'm being treated so unjustly based on economical status. I have logged all attempts to contact this location and all correspondence. I was visiting another dealership across the street from this business when a Kia sales agent proceeds to yell for me to come to Quality Kia instead. After bad mouthing the dealership I was currently visiting he persuaded me to check them out after letting me get all hype up and reassuring they could get me in a new Kia Forte GTline I was denied based on discrimination against minority consumers. It wasn't a shock because I have been dealing with discrimination all day at other local dealers just thought better of Kia the lenders definitely discriminated against me based on the fact I was a minority.

I believe his name is Bryant that helped me. They got my Optima back going for me quickly. Thanks…read morefor doing such a great job.

NEVER purchase a car here. They sell lemons and expect for you to pay for it. The inspection they…read moredo before placing a car on the lot is absurd. If you ever purchase a vehicle here I would advise to get an inspection report beforehand and having someone to come up to the lot to view and inspect your vehicle before you leave. The bastards only offer a 10min test drive and there's no way a inspection can be done. They sell cars with transmission issues prob present long before you purchased and when the transmission goes out after the warranty it's your responsibility only. This business is ridiculous and shouldn't be around. Everyone that works their down to the daughter are rude they tell you they'll call back they never do. They are bullies who want to put the blame on others. You get a LEMON, you get a LEMON, everyone gets a fckin LEMON!

They do not have good customer service the people that work for them are rude. Every car except for…read moreone that I know of that has been part from that place has multiple mechanical issues that they are not willing to fix after you start to buy it.