I was going to be in the DF for a month and wasn't ready to give up my NYC cycling habit. Ecobici…read moreis a great program but I wanted a little more freedom. I looked into renting but such thing doesn't exist here, oh well. After checking out a few places right in the same corner of Roma, I'm happy I finally wound up at Alterbike. The very friendly trilingual owner (sorry, forgot his name!) set my girlfriend and I up righteously with two single-speed cruiser style bikes, along with baskets, lights, etc. We walked the neighborhood a little bit, had coffee, and when we returned to the shop they were expertly set up for us. The total bill came to around $300USD for both -- about what it would cost for me to rent similar bikes for a month in, say, Los Angeles and now I get to keep them! The owner explained that Alterbikes are made in Mexico so prices are cheaper than imported stuff. Personally I liked the idea of keeping my pesos here. Mind you, these are simple, functional transportation. They're not the bikes you're gonna ride to Toluca or break any speed records with. That said, we've ridden these many times from our place in Escandon down to Coyocan, up to the Zocalo and Tepito, etc and they've performed like champs. Alterbikes guarantees their gear for a year, and though I've had to make a few little adjustments and tightenings along the way, I'm happy to report that after three weeks of hard riding I haven't had to visit the shop again for tune-ups (More than I can say for the far more expensive bikes I purchased back in NYC!).

Terrible Servicio!!…read more Era una de las mejores tiendas de bicicletas Vintage de la condesa, lamentablemente cambiaron de dueño. La tienda ya no vende bicicletas Vintage pero sigue estando muy bien surtida y tiene buenos productos, normalmente no hay variedad en los artículos sin embargo comprar ahí es una pesadilla. No ha habido una sola ocasión en donde hayamos ido y hayamos tenido una experiencia agradable aquí. Mis compañeros ciclistas tienen lamentablemente la misma experiencia que yo en este lugar. Todo esta exageradamente caro, comparando los artículos con eBay y/o cualquier otra tienda de las miles que hay en la zona los precios están 40-60% más caros, y ni se les ocurra preguntar por un descuento o devolver un artículo que no funcione. La dueña o señora que atiende la tienda tiene una pésima actitud, su conocimiento sobre retailing y servicio es inexistente. No sabe sonreír y aparentemente nunca ha tenido un negocio antes. La forma de atender al cliente es totalmente déspota y exageradamente agresiva. Un buen curso básico de atención a clientes sin duda podría ayudar. Lamentablemente el desconocimiento sobre el principio fundamental de la venta orientado al Cliente convierte un establecimiento bueno en una desagradable experiencia comercial.