I have spent 5 years and a large sum of money. I shop in store, not on line. Beyond hello puts on line shoppers ahead of a customer that are already in line. This has happened too many times. Manager of Beyond hello doesn't have ANY people skills. They refused me service because I spoke out about it. Never again!!!!! read more

I put an online order in. Waited 2 hours for my pick up time. Only to stand in line another 30 + minutes. I'm not sure what the benefit of ordering online is if they make you want behind everyone who didn't have orders read more

Beyond / Hello - Bloomington - Line outside. Waiting in line for an online order. - Vitamins & Supplements Near Me - Bloomington, Illinois

I just left this store. I arrived at 7:38 pm for a preorder time slot of 7:30 - 8:00 PM but your garbage security guard is letting this position of..uhhh..power, go to his head. Specifically NOT Collin. Collin is an amazing security guard. I'm talking about the one who constantly has his head in his cell phone and is smoking a vape in the other hand. Why am I being rejected with a preorder and others who don't have online orders are being allowed in? What is even the point of a preorder if you let everyone who is a walk in order, in the door first and why do you have time slots at all of you aren't going to honor them?! Im almost done with this store. This is the 4th time this has now happened and wasted my gas and money getting here, only to be told no by uhhh, security. I say uhhh security because what's the dude doing with his head in his phone 24/7? Also, while I am here and since I bit my tongue last time, your employee William is horrible to people. I have autism and extreme OCD issues. All of your employees work with me with my OCD. I don't like to touch things that thousands of others have touched. I asked for a tissue to touch the card reader and William said, I don't know what to tell you man and then he said tough. I then asked if I could just use a paper towel that was sitting right behind him. He rolled his eyes and sighed and turned around and grabbed it. Why are you hiring garbage employees?! read more

Everyone complaining about the lines regardless of ordering online - How about you watch for their busy hours and order when they're not busy? Ordering online is the best time-saver! Soon as I'm checked in, it's minutes before I get to their counter. I don't go two hours before they close, lunch time, nor mid-afternoon. Try something different and stop complaining, people! This store has respectful staff and it's a smooth time when shopping here. Thanks BH in Blono! :) read more

The staff here is very knowledgeable and always in a cheerful, helpful mood. Sometimes the wait can be long, but order ahead if you can and pick up during slower hours. If you stock up during sales, their prices are fairly reasonable as well. read more

The quality and inventory is good. With that being said, have fun waiting in line forever. Don't bother placing an online order because the walk in line goes quicker anyway. It is bogus with how they do it here. Customer service pretty much sucks ass so might as well come high so that you can enjoy your time at Beyond Hello. read more

The front desk people were very kind and personable and created a pleasant waiting experience. We found it odd that since we had placed an order for pickup we weren't separated into different lines, between shopping and online ordering. Which; not a big deal or anything but there really is no benefit of ordering online when the main perks of doing so is to make getting your weed easier and quicker. When you go in you are greeted by grumpy people behind a desk, seeming to just want to get you in and out. They were aggressive with giving direction, we're not polite what so ever, and our checkout person was very cold and rude. He went over our order by lifting up the pen and bud we got and rattled off the names and slammed down the items one after another. I also asked if they had a certain type of bowl available and was answered with an annoyed "No." Call me high maintenance I guess to just want a smile and thanks for stopping in. I've visited their other location in town and enjoyed my experience there so I was excited to see the new location. After this experience, I definitely will not be returning. read more

A certain security guard is a power tripping piece of garbage. This is NOT aimed at Collin because Collin displays the utmost amount of respect and professionalism, but rather the other piece of trash that was guarding the building. We arrived at 7:38 (with an online order for the time slot of 7:30-8:00) and were promptly rejected at the door. Absolutely REFUSED to let us in the door, citing that "it's not on him" even though it was made abundantly clear to him verbally that we had an online order that was READY TO GO. We had Beyond Hello themselves on the phone telling us that it was fine and we could still go on. But no, your power tripping security guard still refused. There are positions in which people do let the power go to their heads, but let that dipstick know this ain't it, chief. This was not the flex that he thought it was. He just looks like a lazier piece of trash than he already is. He was actively smoking and browsing his cell phone. He isn't guarding anything except his precious little ego. He is also a complete jerk every time my husband speaks with him. read more