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    Beyond Breakeven

    5.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Beyond Breakeven

    Business consulting

    Business loan

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    11 years ago

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    Block Advisors - Block Advisors

    Block Advisors

    (5 reviews)

    This office filed my business returns late. Not once, but twice…read more The first time around, they acted like they were doing me a favor by fixing the issue that they created. This time, I was told that they don't have access to any data showing when customers come in, pay or when Block Advisors file the returns. I find this pretty hard to believe since they are an accounting business, but, ok, I have all of the documentation. After it's very, very obvious that they made a mistake (no big deal, people make mistakes) they then 'file a claim' with corporate headquarters to see if I can be 'refunded' what the IRS is charging me. They then go about their merry way not seeing that this is a problem. Having me file a 'claim' that I might or might not get and takes 1 - 3 months to process, for their obvious screw-up is not only silly, but disingenuous. Floating them money for their mistake and maybe getting that money back at a much later date is turning out to be a policy that not only looks bad on paper, but is in fact bad. Multiple follow ups have proven fruitless and are littered with unreturned calls, broken promises, no one knowing who I can escalate to (yeah, right) and good old-fashioned rude customer service. Getting in touch with corporate customer service is also turning out to be a more arduous quest than finding the Holy Grail. I have used this location for my personal and business taxes for about a decade. I have paid their over-market price thinking I was gaining some safety nets. I was incorrect. Please, save yourself headaches, pay less and use a qualified local accounting firm or accountant.

    This is the second time we do our taxes at this location right off Bruce B Down. You get greeted…read moreas soon as you step into the store, and they tend to you as soon as a tax preparer is available. Sylvia did our taxes this year, she was very knowledgeable and professional, her enthusiasm was contagious, taking into consideration that we were doing our taxes after all. She even set us up with a financial advisor. We are very confident that we are going to use their services next year.

    Beyond Breakeven - businessfinancing - Updated May 2026

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