The facilities are spacious and well designed. There is a short wait for doctors and the doctors…read morehave always been through. There is a large open air parking lot and always plenty of parking spaces.

I had no idea Kaiser had a optometry dept. I was recently introduced to the Baldwin Hills medical…read moreplaza (which is really nice!! and easy parking). I saw something on my Kaiser app that mentioned getting your vision checked and thought I'd take advantage since I don't have vision insurance at the moment. I'm sure everyone's insurance plan is different but I paid $59 for an eye exam/contact lens fitting which is cheaper then costco so it was a no brainer. I arrived at the location and was shocked to see a storefront like any other optometry office with the glass frame selection against the walls, etc., I forgot to take pictures. Service was amazing. Dr Hoang took so much time explaining everything to me, more than any optometrist I've had in the past. I learned in much more detail about my astigmatism, my reasons for my dry eye and though I'm too young to have this issue - I have early signs of cataract - I need to be careful about wearing sunglasses with UV protection, etc., I am so happy I decided to check them out. They are legit and I highly recommend it.

Basic 101: Customer service…read more Respect a patent Get information from client then give suggestions take information then hang up and not continue to hang up on client very disrespectful. Don't have knowledge of a person with CANCER, your facility is well to address clients with AIDS make it make sense!

I specifically booked an appointment to get a vaccine. They said over the phone that they can do…read morethat for me. I show up to my appointment and they suddenly magically don't do that vaccine and "no one else does either" even though I had cancelled an appointment with another clinic to get it done with them and they actually have it. I'm so incredibly frustrated by this. It was a waste of time and energy and it's a travel vaccine so it's time sensitive. This clinic has left me to scramble for a life saving vaccine barely a week before my vacation somewhere else.

This place is a scam. The dentist told my dad everything would be covered under Medi-Cal, so he…read morewent ahead with a root canal process .They then referred him to a specialist for the root canal who requested X-rays. Instead of providing them as they should under Medi-Cal, the office is now trying to charge him over $300, claiming they're not covered. They misled him just to get the work done and are now sticking him with surprise bills. Taking advantage of patients like this, especially those on Medi-Cal, is unacceptable.

Dr. Joan Presby was not sympathetic, very cold and stand off ish. Did not want to hear about my…read morehistory as a first time client. Would never recommend going to her.

This is a lovely & conveniently located office space that offers a multitude of specialties…read more (that's what the rating is based on), but the service could use A LOT of work. The reception area is unprofessional and their call center is horrible! You are often greeted by staff who is eating something (like sunflower seeds.) I do like and trust the knowledge of my doctor, but honestly this office could use a refresher course in patient services. Also, be prepared to have to chase down someone once you're taken to the back to wait for what seems like an eternity. It's gets suuuuuper slow back there. I'm convinced that they are working in cahoots with the parking people, because although the office validates...you can never get in and out without paying to park. As soon as "open enrollment" opens up, I will be looking for a new location.

From the front desk to the doctors, this office is 5 stars in my experience and opinion…read more Particularly Dr. Jarvis Gatlin. You don't find doctors who genuinely care for you like he does. The entire Providence umbrella of care is amazing.

Front desk staff were the height of professionalism and helpfulness. Dr. Brown was helpful and…read morefriendly.

Nice staff, but failed to call in my prescriptions to the correct pharmacy and had the opportunity…read moreto correct it and didn't before the left for the night. Also, the doctor called me after the visit to tell me she just read my intake information and wondered if I should have had a Covid test. They were busy at all. No reason for these mistakes.

Dr. King is my primary care doctor but he also has a specialization in drug addiction medication…read more (His medical degree along with a law degree are both from Harvard although he doesn't broadcast it, which is not typical.) I initially found him because he offers the relatively new Sublocade shot - which is a godsend. Everyone in the office has and I think it's only fair to tell you how I know The Sublocade shot involved a lot of paperwork, involving a compounding pharmacy, pre-authorizations, and yet another form to verify information so that the manufacturer would cover the the cost of first two shots. It required a lot of signatures and faxing of documents in a timely manner due to the cold storage required of the injectable medicine. And they had to do this multiple times. On more than one occasion the insurer made them redo a form or they had to be refile some that expired after so many months. This medication has to be delivered several days before the appointment, signed for, and refrigerated. Everything had to be done just right, faxed to the right phone numbers, etc. If anyone would have dropped the ball than it's all for nothing. Dr. King and his staff came through every time! They return calls, answer texts on their messaging app and are just always looking out for your best interest. They were often thinking one step ahead of me. What is also special is that you can really talk to Dr. King - you can confide in him due to his life experience and non judgmental outlook. Like a good parent, he listens and he provided some good general guidance when needed. But he knows where to draw the line. His first responsibility is to be your physician, your confidante second - exactly as it should be. Most doctors do not demonstrate this kind of empathy. It's in a conveniently located in an office building just off the 10 freeway and parking is not an issue. I made him my primary care doctor and it is well worth the extra 10-15 minutes it takes from where I happen to live. They have genuinely contributed to some really important changes in my life and I'm very grateful to have found his practice.

Dr. King is the best very professional really concerned about his patient's health recommend all…read moreblack men to consider Dr. King

I was a bit late due to my car not starting so I ubered 40 minutes and they denied to see me. Waste…read moreof $100 to try to get there on time because they shut down their service 40 minutes prior to close. Wouldn't recommend this location.

The entire staff here is amazing, special shout out to Ashley, the PA who saw me, for addressing…read moreall of my questions and concerns about an IUD removal. This was my first visit in a long time where I actually felt heard and validated as a patient. It might have been a routine procedure for them, but the extra steps taken to listen to me, and provide calm, quality care made all the difference. Thank you!

Dr. Pedram J. Kohan, M.D. 3831 Hughes Ave #604,…read moreCulver City, CA 90232 Review for Dr. Pedram J. Kohan, M.D. I trusted Dr. Kohan during one of the most vulnerable times of my life, after suffering a heart attack and stroke, and he completely failed me. Instead of providing care, he abandoned me when I needed medical support the most. No proper doctor should deny service to a patient, it goes against their oath and it's illegal. was respectful and kind, and all I asked was why he didn't get my ER reports and done proper follow-up care. Dr. Kohan was fully aware that my insurance had denied me care for years, and even warned me that if I stayed in the same group, I wouldn't survive. Yet instead of advocating for me, he turned into part of the Blue Shield nightmare. Alongside Blue Shield of California, he resorted to making up false stories--accusing me of "bad behavior" and even inventing imaginary phone calls that never happened--instead of addressing my real and documented health needs. I presented email evidence, yet they continue to slander me instead of acting as health professionals. This is not healthcare, it is abuse. Shame on both Dr. Kohan and Blue Shield for their lies and retaliation against an innocent patient. Stay far away from this doctor, Blue Shield, and these kinds of unethical practices.

Multiple offices and services as well as nearby apart of a 5 level parking structure, but 7 levels…read morein all as the offices are on the top floors. They have an on-sight attendant at the parking entrance, food services and pharmacy. The flat rate for parking seems to vary, you can manage street parking depending on the time of day, however it's absolutely worth it to have a secure spot and easier access if coming in for an appointment or seeking services at CMP. Follow the floor and suite notes for the elevator, mask on/recommended once inside and mandatory for in-office visiting. Located between Venice and Washington Blvd off Hughes Avenue with traffic lights at both ends... Traffic turning left from Washington is sometimes heavy so just be safe and patient.

I would like to express my sincere gratitude to the incredible nursing team who cared for me during…read moremy recent hospital stay. Christina G., LVN, Bianca G., RN, and Drake, CNA, from 5th floor, provided exceptional care, professionalism, and genuine compassion throughout my time there. Their dedication, teamwork, and positive attitudes truly made a difference in my recovery and overall experience. Drake worked tirelessly and always ensured my comfort with dignity and respect. Christina and Bianca were attentive, knowledgeable, and consistently reassuring. Together, they created an environment of trust, safety, and outstanding patient care. My stay was truly a positive experience because of this wonderful team. The hospital is fortunate to have such dedicated professionals. I sincerely hope more nurses like them continue to inspire and deliver the same level of excellence. Thank you all for everything you do. Happy thanksgiving !

Very unhappy with our experience. My niece went in for surgery and while passing through security…read morehad a pocket knife she'd forgotten was on her confiscated. It was a very nice one and she made sure she could get it back. The guard said she was able to retrieve it upon exiting the building. But guess what, they claimed a knife was never confiscated, could not be found, even questioned whether we were at the right facility. Absolute clown car, and straight up thieves. So someone scored a nice new knife. Jerks!

Ever since moving to West LA I've been looking for a great doctor to assign as my PCP. Lucky for me…read moreI was able to find Dr. Ko at the recommendation of a friend and through online research. My entire experience during my visit today was A++ The staff at UCLA Health West Washington is awesome. Everyone at the receptionist desk was friendly and made the checkin process very simple. Helen, the nurse who took my blood was funny, interactive, and really took care of me when drawing blood - probably the best experience I've ever had with drawing blood. Dr. Ko was direct, very professional, and very thorough. I felt very comfortable talking to Dr. Ko about my health and look forward to many years of relying on her to manage my health. Another great thing about this UCLA Health location is that they actually have a parking lot which is free. 5 stars in my book and I'm really glad that we still have medical offices here in LA that don't only look for famous patients in the film industry (hint: read my other review of another medical office)

I like the people here and wish I could give a better rating but... Buyer Beware UCLA health…read morebilling. Beware the "convenience" of the video visit. The $500 for 5 minutes call. The convenience is all for UCLA. They will charge you for an in-office visit. Additionally, if the video call is 5 minutes, they will also use a 20-29 minute in office visit code, which is their minimum charge per the billing rep. Potentially understandable if a semi-complex medical question and semi-complex medical files. That means if you have an HDHP that is $500 for a 5min phone call to ask if a common medication may be right for you. I emailed to ask for advice and they say, oh ok, let's get a video appointment. Did I know I will be charged? Yes. Did I think it would be more like $200? Yes. Was it? No. No matter how many times I asked them if this was correct after I got the bill. Did I pay it? Unfortunately, yes. Lesson learned and hopefully this review is a lesson for UCLA office to make it very clear to advise patients that a Video Visit will be charged as an in-office visit. At least offer the cheaper phone call consult. Also, 500 for an in office visit is also exorbitant. Anyways... PS. Also, beware of hidden charges for an annual visit. They tried to charge $100 for a portion of the annual screening that should havr been covered under preventive care or something they did not do (extra consultation). They force you to spend an hour with billing to get them to waive it and you have to research and explain why they made a mistake.