Absolutely dreadful! Not only were they unavailable 24hr (which is fair enough I suppose). I received rude text messages from the locksmith about his missed call from me at 4.30 am. It was an emergency so I was just ringing any local number I come across online. When I replied and told him that keys4u were available at a cheaper price, he then decided to initiate a 'text war' with me at eight in the morning!!! Hardly customer satisfaction!!! Of course he didn't have a leg to stand on giving the current situation at the time! ha ha. This is the first time I have used this website to write a review as it is not really my thing, but that guy changed all that, FOR THE SAKE OF HUMANITY PLEASE AVOID AT ALL COSTS!!! read more