i've had multiple types of Imaging at Touchstone and each time it was a pleasant experience. over…read morethe past 20 years I've had many studies and 90% of them were done at Touchstone. there are many appointment slots so it's easy to schedule an appointment and you can walk in for x-rays. The new patient information can be completed online making it easy to check in for your appointment. The technicians are always very pleasant, helpful, and understanding during the exams. They have a new option to receive the report about your scans via messaging and each report has links to and information pertaining to exam, making it very easy to understand. Overall, it was a very pleasant experience.

This group was very friendly and more personable that the larger local Imaging center. Very good…read moreexperience. In and out in 15 minutes. I'm glad my insurance did not accept the other group.

Great experience at Touchstone Imaging at the Stone Oak location. The office was clean, organized,…read moreand the staff were friendly and welcoming. Brandy, who performed my ultrasound, was very kind, professional, and made the entire experience comfortable and easy. She took her time and made me feel at ease throughout the appointment. Excellent care and great customer service overall.

Professional staff. I arrived early for my appointment and they pulled me back shortly after…read morearriving. Very clean facility; coffee station; and comfy seating.

Everyone here is professional from when you arrive. Calming ambience & in and out quickly all 3…read moretimes I've been.

The staff, location and ambience makes it so comfortable while getting ones yearly mammogram. I…read morestarted going to the Sunset location and decided to go to the Boerne location since it's closer to my home. Both locations are great.

The only issue I had was how stuffy it felt inside. They need some air purifiers and fans to…read morecirculate the air. I came in on a Saturday afternoon for a hand x-ray. Check-in was easy, the lady was nice and the radiology tech was even nicer. My appointment was at 1:40 but they said to arrive at 1:25. I arrived around 1:20 and I didn't wait long at all. In fact, I was done a little after 1:40. The tech explained everything thoroughly and positioned my hand while we made small talk about the x-ray flower art on the walls. When I checked out I informed the same lady who checked me in that I had a referral to a hand doctor. I handed her my phone so she can clearly get the details and said she can send my results to both my Airrosti doctor and the specialist. She must have done something right because the specialist's office called on Monday to schedule an appointment. I thanked her and went on my way. There was a second lady who didn't seem to be in as chipper a mood, but I made sure to say goodbye and thank you to her, too, and she brightened up. Overall it was a pleasant, quick experience.

The girl at the reception desk is haughty, rude and very unfriendly. I have been here several times…read morefor X-Rays or MRI's...her haughty attitude has not changed. If she doesn't like her job or dislikes dealing with the public...she should consider moving on. People are here because they are hurt and have some kind of injury. They feel bad enough without a receptionist who acts like she is being bothered. It doesn't cost a thing to be friendly and helpful. A smile goes a long way!

This place is phenomenal. You don't feel as if you are in a medical place, more like a fancy home…read moreenvironment. I loved my MRI experience, not cold and sterile like the several others I have had within the past 6 months at various other places. I was kept warm and cozy and even got my choice of what I wanted to listen to during my test, through headphones. I chose 70's music (I mean there is nothing better than that decade of tunes, am I right ? ). My tech Terri was amazing and updated me several times throughout the procedure. I'm not gonna lie (I don't anyway ) it was so comfortable I did catch me some zzz's haha , yes! It was that comfortable. Oh, also some brand drinks and snacks for you as you leave. I plan to make this my place for all my imaging needs. Thanks a bunch guys :)

I have had multiple MRI scans here since 2021. I am always impressed at how quickly I can schedule…read morean appointment and the results are just as timely. The staff is kind and patient. This is especially to someone who is claustrophobic.

Baptist M&S Imaging North Central Baptist…read more What a kind and caring staff! Jennifer particularly made me feel comfortable and explained the imaging process clearly. Very efficient: 5-Stars!!!!!

I arrived at 12:00 p.m. for a 12:30 p.m. MRI, as instructed. By 12:50 p.m., after no communication…read morefrom staff, we had to ask for an update; only to be told the appointment had been double-booked and that I would need to wait at least another hour. This is not an isolated issue. Prior to this visit, their office failed to properly handle my insurance, resulting in my appointment being rescheduled twice. At this point, the pattern is clear: disorganization, poor communication, and a complete disregard for patients' time. What makes this especially unacceptable is that patients are still charged the same rates despite receiving significantly diminished service. There is no accountability, no urgency to correct mistakes, and no acknowledgment of the inconvenience caused. Patients are simply expected to absorb the impact. The facility prominently displays messaging about "valuing patient care," but my experience reflects the opposite. The focus appears to be on maintaining revenue, not delivering competent or respectful service. This was a waste of my time and an unnecessarily frustrating experience. I will not be returning, and I strongly encourage others to consider alternative imaging providers.

In September 2023, my mother had an MRI at American Dynamic Imaging in San Antonio after an earlier…read moreultrasound had already shown suspicious lesions on her liver. The radiologist's report said there were "no pathologic liver mass lesions." Only a few weeks later, she underwent another MRI at a different imaging center. That exam showed extensive cancer throughout her liver, including multiple nodules and larger lesions. A later medical review confirmed the cancer had been visible in the first MRI. Because the September MRI was reported as normal, my mother never received cancer treatment. She passed away on November 8, 2023, only receiving pain relief in her final days. The suffering she endured and the loss to our family were devastating. I am sharing this so that other families know to ask questions and seek second opinions when results don't match what the clinical situation suggests.

Come here!! I have anxiety from my first MRI experience and this place is my only pick if I need…read moreanything in the future. If you have anxiety this is going to be the BEST possible option for you. Great customer service!

I live in New Braunfels, and when my providers send me or my husband for additional testing, we…read morealways choose STRIC located in Schertz. The waiting time is phenomenal. The front admin is very efficient. Yes, sometimes, it's annoying standing in line to check in, but it's my responsibility to get there at least 15 early. LOL. Everyone treats us with respect and empathy. It's a comfortable waiting area. Everything looks clean and organized. We've had MRI's, Calcium scores, Ultrasounds, etc. done here. This organization accepts most insurances and that's a big plus!! I won't go anywhere else.

This is a new place for me and I think they did an excellent job. I didn't have to wait long and…read morestaff were very professional.

About 6yrs ago I was sent to STRIC to have a Picc line put in before a minor surgery…read more and I had a great experience Today I called they were busy left my phone # Never received a call back

Busy place but they handle everyone well, more seating outside the lobby/…read moreAfter waiting, one of the MRI machines was out of order, waited more, then decided to return another day. Be ready of lots of paperwork and prepayment. Clean, free parking, first suite to your right as soon as you enter the lobby of the building which shares many other professional offices. Nurse and staff very friendly and helpful

Easy peasy experience overall. My doc ordered labs through the online system. All I had to do was…read moremake an appointment through the Quest website. An appointment can be made to any available Quest center. This particular location was located in a strip mall near an HEB plus. Parking was sufficient and easily accessible. Walked into a small waiting area and checked into a self check kiosk. Make sure to bring your DL and insurance card to scan. A tv screen on the wall provided coverage of calling order. Someone would open the door and call name of next person to be helped. Valeri assisted me. She was pleasant and professional. She made sure to double check appropriate identification and blood draw was quick and efficient. Results available in 3-5 days. Will come back here again if needed for further labs.

Staff is always professional & friendly. Easy to schedule online and a quick turnaround time to…read moreobtain results