Great location. They are well stocked and the customer service is knowledgeable and friendly. The store is clean and well lit so it's like a super mart for liquor. The only food here is snacks and such so no you're not dining in. read more

Came here today for drinks for our Thanksgiving dinner and I want to thank Antonio for being so nice and helpful!! He is a delight!! Thank you Antonio for all your help and I'll see you soon. Keep up the great work!! read more

Very rude worker at this establishment I had a question about the location of a wine but she just brushed me off and went on her phone but there was a nice young man who helped me find the wine I was searching for read more

Nicole at BevMo was amazing! She helped me pick out a great tequila and gave me several options based on my budget. I ended up going with the 1942, and I couldn't be happier with the recommendation! Even though she was busy fulfilling orders, she still took the time to help me out and answer all my questions. Thank you so much, Nicole, I really appreciate your kindness and great service! They moved a lot of aisles and stuff so she helped me find what I needed! read more

A J was a great cashier. Very friendly and knowledgeable . I would highly recommend this BevMo

Where have I been the last 7 months? GoPuff, a product delivery service, entered the Cali market when they bought out BevMo back in October of last year. This store has been remodeled, rearranged and has a new vision. Pre buy out, you'd walk through the front door to find a small snack "and more" section to the left then you'd see isles of liquor on the left and isles of wine on the right. Now, you see mixed bottles of alcohol on the left and isles of snack foods on the right. As you wander a few steps deeper you'll find a toiletries section, standard groceries like Milk and eggs and other items similar to what you'd find in a standard convenience grocery store. Is it cool you can grab a frozen pizza with your case of beer? Idk, maybe. I have mixed feelings on the vibe- I felt like their hard seltzer selection was pretty limited and normally I go to a store like this for the variety and specialities. I'll update y'all on the impact of adding all these other products after another visit when I have more time to explore. read more

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Stopped in today 1/16/24 to pick up a bottle that was listed online. Product not available? Plus the picture of the bottle does not match the proof in the description. Who's running this place. This is my last visit to BevMo. What a waste of time! read more

BevMo! - False advertising!!!!! - Beer, Wine & Spirits Near Me - Tracy, California

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Always well stock! The employees are friendly and always helpful. Example: if I needed to make any cocktails, they would direct me to the ingredients and tell why this is preferred over that for quality of taste. Recommendation is encouraged whenever I have questions about a beverage, no sense in having unwanted calories if it's not good. read more

No! I don't want my ID scanned. The only liquor store in town with this requirement. And I will no longer give them my business. I watched another older gentleman get refused right in front of me because they didn't like his ID. Then it was my turn. Well I couldn't skip the $10 off coupon they sent me, and unlike last time in, the clerk now insisted on scanning my ID. Why? The only explanation was "they get mad at me" if no ID is scanned. So they don't care of the customers "get mad". They don't care that they are the only liquor store with this requirement. How many liquor stores have you seen shutdown? None. Zero justification for this policy, and ZERO is the amount they will get from me. Zero is the number of stars I wish I could give. read more

0 stars if I could. First and last time ever going to a BevMo in general. My partner and I are both well over 21, were denied service because we looked "young". Both of us showed/gave our identification and the cashier would not even scan our ID's before he denied us service. We went into the store and grabbed what we came for and came to the registers. Nothing unusual for us to be denied service. Take your business to a local liquor store who are GLAD to have you there. read more

Amazing customer service, Antonio is def my go to for spirit and wine knowledge. Thanks you guys

When I drive back from Elk Grove I often stop by this location. I see it from the freeway and like a fly to a bug zapper I aim right for it. I usually just make it before 9pm and if I would go to the Pleasanton location it would be just past closing time. Not the largest location but looks very very well stocked. The store is deep apparently all the way back to the freeway with all the signage. Pleasant surprise on my last trip was a new manager who toured me through the place getting me my usual stuff as well as a good recommendation on some sour beer 6 pack. Shes tried all the good stuff here and I appreciate her expert advice. There are very few good options in Tracy for a decent beer selection - easy 5 stars especially when compared to the direct competitors around here. read more

BevMo! - Beer, Wine & Spirits Near Me - Tracy, California

They need to take a customer service course. The 2 clerks I encountered were rude! The girl stops in front of the bottles we were looking at starts stocking more bottles in our way blocking us. We asked how much it was for the bottle she was standing in front of she acted like we were bothering her. She told us the price we found one that was leaking so we brought that to the counter. The gentleman that rang us up didn't understand that we wanted to make two different transactions. He thought we were trying to not pay for one then. I said no we are paying separately he insisted I put the bottle on the counter but my husband was standing in back of me with the cart but no that was not ok with him. I walked over to the girl to tell her that the bottle was leaking and she snatched it out of my hand like I did it. I know she put that bottle back on the shelf so some unexpecting customer will buy a leaking bottle and not know. Then the price rang up $10 more than what she had quoted me the first time then she had an attitude when I was trying to tell her it was not the price that it rang up and that the sign was wrong. The 2 of them there tonight were just completely rude. read more

Absolutely dreadful. Stopped by the other night to pick up some items. They have a policy now that they card everybody every time. Even customers who have been going in there for years. I am almost 70 and look it. I renewed my CDL last week so I haven't received my new one yet. They would not take money (which would have been a pretty big sale actaully). You blew it, people. Will. not. be. back. Let's see if they read this review... read more

Have been at this location a few times, but yesterday's customer service was poor, the employee was just way too aggressive in explaining in store hours or rules during this COVID 19 not just to me, but with 3 other customers that arrived around the same time like I did, like excuse me how are we supposed to know you have to order online now, and if not you are only limited to 3 items that the employees have to get for you, I like different varieties of drinks, and I like trying new things, so sorry young madam that I can't come up with their names at the top of my head... read more

I recently called this location Bevmo to see if they have a specific beer in stock in which they didn't. So, the employee helping me over the phone asks me to hold on for a sec and went as far to ask the sales manager if she could double check. When she informed me they didn't have it in stock she said she was going to try and order some that day for me and to check back on Friday. A couple days go by and I decide to go in and they had only 3 6pk cases left and I scopped them right up. Customer service is exceptional and the store is very clean. read more

BevMo! - Moon boots - Beer, Wine & Spirits Near Me - Tracy, California

Delivery Bevmo! Review Only via 3rd Party: Thank you BevMo for the Door Dash delivery services during Covid-19. Life Saver! When BevMo does not have what you ordered, they refund you automatically and it is not included in your delivery services. Get quick wine, beer and snacks within 45 minutes! You do have to show ID and let them swipe it to prove you are over 21. I have called the store and they have explained to me when an order has been cancelled but they walk me through other options for my delivery service. Thanks for the your great customer service. read more

Very poor customer service and unknowledgeable and unhelpful said the price would ring up at the register properly and it didn't and then she had to come back over to fix it when I had already notified her that there would be a problem it seems like they tried to rip you off at these stores everything is way over priced get your alcohol from somewhere else. read more

Garen was the manager on duty when I came in to exchange a bottle of wine I'd purchased that had turned. I did not have my receipt, but he made an exception and allowed me to make an exchange. Of course, I had to buy more too! I appreciate his accommodation, and I will make this my primary location to shop, even though it is not the closest to where I live. Thanks Garen! read more

It seems that Bevmo has implemented a new policy, that at check out you are required to physically give the cashier your official state ID card so they can run it through a scanner. I asked for an explanation of this today from the cashier, who couldn't give an answer for. So i asked to see the manager for an explanation, why and what info do they need from my ID other than my birth date. Manager just said it was Bevmo policy. I want to know what information they wish to access, it isn't any of Bevmo's business. I am very annoyed by this, I don't see any reasonable explanation why I need to physically remove my ID from its secure spot that has a clear view window to verify age race sex and address right on the license. Bevmo needs to stop this. I told the manager I won't be back to bevmo any time soon. I also use a club card and a charge card for purchase. Thats all the ID they need. read more

11/30/19 Great customer service! I called over the phone requested for a certain liquor for a friend. The CSR rep places me on a brief hold and got back on the phone to help me. She went out of her way to check stock at her store, but it was sold out. Before I was going to terminate my call, she offered to locate it for me at other stores. She insisted and searched for the Sacramento, modesto and other central valley stores. She went above and beyond and searched bay area stores for me as well as far as SJ and Richmond. We ended buying a few bottles of the seasonal liquor at their Oakland locations. Wish i got her name but thank you read more

I stopped in for my first visit to BevMo yesterday. From the outside, I thought the place was much bigger that it looks. Inside, I didn't find everything I was looking for like I have in the past at other BevMo locations. In fact, I thought this store was too small to carry everything they normally carry in other stores. Leaving, I told a sales clerk I thought the store was bigger from the outside. Her response was this BevMo may not be the biggest but, it's the nicest and newest. read more

I was glad to see that they didn't run out of extra anejo Cava de Oro during Christmas Eve. I ended up purchasing the last two in the glass cabinet that day. I only wished they would carry MY FAVORITE tequila, extra anejo Suavacito. I have to drive to Total Wines in Pleasanton to purchase this instead. read more

We had an issues with a keg and the staff went out of their way to make it right!!! That's how you do business

shout out to nicole and jen for yesterday's morning rush. i have never seen such amazing service on a busy day thats short staff. i was lucky number 11 out of 11 keg pick ups. read more

I typically come to this particular BevMo if I need to make a 1-stop shop for a large variety of alcohol / cocktail ingredients. In my last shopping experience, however, one of the store's associates advised that even though they didn't sell the powdered version of sweet and sour mix, that buying the large bottle of liquid lime mix / hurricane mix was the same. She advised that if it wasn't the same, that I could return it. When I got home, my friend and I tried to use it (like 1 spoon full) and it turned out to be a much sweeter version of sweet and sour mix than the powdered version. Almost like cheap sour candy. I I called the store, and the store manager Angela, said she could not allow a refund. She took no responsibility for her staff's mis-recommendations or lack of knowledge. This 1-star review is not because I think the store has a poor selection of alcohol. The staff there are general very friendly. The 1-star review is for the way the manager poorly handled my already negative customer service experience. Suggestions to Upper Management: 1. Train your store managers to learn how to communicate when you have a dissatisfied customer. Angela just helped you lose a loyal customer over how she handled the dissatisfaction of a $6.99 sweet and sour mix. Had she apologized and admitted on behalf of her staff for recommending the wrong item, I would not have an issue not returning the item. You lost a customer who frequents your store knowing that prices are steeper than other places, because she likes the convenience of having a 1-stop-shop. 2. Do not write 'if you are dissatisfied with your purchase, you can return it within 7 days.' This is simply not true. You do not allow returns for dissatisfied purchases. Angela clarified the returns are only allowed for spoiled batches of wine, which she volunteered happens frequently. (Another odd thing for a store manager to volunteer). read more

I came in at 8:58pm. Whew* barely made it. Was told my Nicole that I have one minute to get what I needed. I just told her what I wanted and grabbed it quickly. Opened my wallet and noticed that my DL wasn't in there (left it in my other purse..honest mistake. Try switching from work bag to cross body bag) I asked Nicole if I can have my fiancé buy it cause obviously I can't buy it. She asked some girl with blonde hair and glasses. She frantically says "ok ok ok ok, but don't do this again, we can get fired for this" I'm so confuse.. you'll get fired because I forgot my license. I wasn't trying to force them to sell me alcohol without my ID. I politely ask if my fiancé can come in to buy it since I forgot mine. Sooo where in all this, they can get fired or lose their liquor license. Nicole said something about secret shoppers blah blah. Well, if you're saying you can lose your liquor license as if I was under age then maybe you should start carding people at the door. FYI, I am not underage. Most underage people would go to a corner liquor store than a big chain store anyways. My bad for coming in two minutes before closing. But technically, YOU ARE STILL OPEN! You're suppose to provide every customer with a great attitude especially if they wasn't rude from the beginning. Can anyone please inform me how they can lose their liquor license just because I honestly forgot my DL. I'm really curious. :) - sign, 30yo mother of two. read more

Honestly, I hate to post negative reviews. But this place is just something else. We stopped by Saturday night. As soon as we walked in I can feel the bad vibe from the cashier. I won't post the bad experience we Had bc just don't matter at This point. Long list of complaints bout the cashiers and they still working there. I'm never stopping by again bc I hate the feeling they doing me a favor. Customer service is just not there at all. Good luck staying up in business read more

I had a fun experience here. Not often you can come to one of these stores and not have a robotic cashier. She took the time to talk to us and get a feel of what alcohol we were buying and what would go well with what. She gave us recommendations and was right. We took her recommendation and they were all a hit! Good job!! And thank you. I hope when I visit a Bevmo locally I will get that awesome service. read more

Went in today to buy some wine and a gift card (mostly to get the gift card). I did not see any gift cards so I asked an employee her response was "oh, I'm so sorry we are still out of gift cards". WHAT!? How do you not have any gift cards!? And STILL!? Needless to say I bought my wine elsewhere and didn't buy a Bevmo gift card. read more

Girl manager is a a##hole, didn't accept my ID on my phone. Honestly she just wanted to be a B I TC H to me cause I was doing it for doordash. read more

It's the supermarket of drinks, alcoholic mostly but some unique non alcoholic ones as well. This store doesn't really have any real local flair and unique items from the local area but it does have selection and it has lots of different hard liquors all in one spot. I don't find the prices to be very good expect for the buy one get one 5 cents wine sales. But even then I struggle with the wine selection. I used to live in Oregon and miss the world class wines. BevMo's Oregon wine selection is pitiful. Also their microbrew selection I would except to be better. Overall a mediocre store for selection, quality, service, and prices. But it is consistent and you always know what to expect. read more

I think I'm in love with the brand new BevMo in Tracy. My Mom and I have a few specialty brands of soda that we like, in addition to my love of craft beers. The only way to quench mom's bottle a day or so soda habit and my less regular but equally compelling beer fix was to trek to either Livermore or Modesto every week or so. When paired with other errands, neither seemed particularly far, but as a solo venture, it seemed a bit much. So when they started breaking ground on a new BevMo here, we rejoiced and watch the progress. This weekend, our patience was rewarded. The new store has all of our favorites, plus a few other unexpected treats. Unlike some of the older stores, the aisles are wide enough to navigate. The beer and wine selections seem diverse enough to hold someone's interest, The sparking wines in particular seemed to have some depth. There is a space dedicated to tastings and a nice selection of cheese and other snacks. I didn't have a reason to talk to any of the staff in-depth, but I have hopes that they will be as knowledgeable as I have found folks in the other stores to be.. The soda selection is small at the moment, but I do have hopes. My only quibble is the parking seems a little wonky. I suspect the setup they have was dictated by the layout of the existing businesses, This is a welcomed addition to Tracy. read more

I liked this location, we were greeted when we walked in by the lady running the register, the store is clean, organized, and well stocked. They had a nice selection of craft beers, wine, and various liquors. They also had a couple bottles of Faygo pop by the register- for a lady from Michigan, it made me quite happy! read more

Giving them one star because zero is not an option! Tried to buy a keg of Anderson Valley beer was promised a call back and nothing same story for the Turlock store. I guess BevMo doesn't need my business! read more

BevMo has a great selection of alcohol but you will pay above normal prices for what you want. The employees are a bunch of rude not knowing anything about what you ask them kids in their mid twenties. It's sort of hard getting an answer from them so you might as well not even ask. To make the long story short, I would rather go to the grocery store or Costco to buy what I need unless I am really hunting for some beer that someone has recommended . BEWARE OF HIGH PRICES AND POOR MANAGEMENT!! Just Sayin read more

Wide Selection Of Beer, Wine And Liquor. Great Customer Service. No Ridiculous Long Lines. Very Easy To Find (Right Next To Golden Coral). It's Always Clean And Organized. Thumbs Up! read more

BevMo! - Beer, Wine & Spirits Near Me - Tracy, California

This is the worst bevmo in norcal. Horrible customer service & very disrespectful. Almost like their looking for a argument. Both the clerk & on site supervisor. Don't go here for stuff!!! Go to Petes Liquor..... read more

This is a very very nice Bev Mo , I love how clean the place was but did not like the lack of customer service I received walking in to leaving. The lady who checked me out was very nice and offered me to be a member of this establishment which was cool. read more

The Bevmo location in Tracy is convenient. I found the usual wines there, but was happy with the few lesser known wines I found. Most Bevmos are full with 2012-2014 vintages, I left here with a couple 2010 selections for a good price. Manager and cashier were friendly enough. read more