Did my uncle wrong. RUINED HIS BIRTHDAY WEEKEND. He was ordering a blattons and they wouldn't sell it to him bc it was being reserved even though the manager had just said that liquors are first come first serve... The cashier was about to ring up the order until the manager changed her mind and said "Except those four drinks" Y'all owe my uncle an apology and a blattons, rest assured my family and I will NOT be stopping by any BevMo's anymore since the district manager is also ghosting us. read more

BevMo! - Beer, Wine & Spirits Near Me - Lodi, California

Just got to Total Wines or Costco. This store really suffers from HORRIBLE management. These managers have deteriorated the stores selection, quality, and PRICES!!! Total wine and Costco managers are far outdoing them. And if you don't got any in your area or time to wait in line, please skip this store and just head to a local store instead. Don' waste your time, gas, miles, or money here. This store has a horrible layout that just makes NO sense. About 60% is dedicated to food. Then another 30% is wine. And the final 10% of liquor is nearly comprised of many MANY out of stock bottles. Good luck trying to find anything. Managers more focused on pushing mobile delivery orders than actually having good inventory. Won't be surprised if it runs out of business soon. read more

BevMo! - The horrible service - Beer, Wine & Spirits Near Me - Lodi, California

Hands down the worse experience I've had with a BevMo. My buddy was able to order a very rare bottle that's only released 1 time a year on Gopuff and told me I can have it. I called into BevMo and asked what to do. They said he would just have to call and tell them he was cancelling his order on the app and Had to do it 30 minutes prior to me getting there. I asked if he can just cancel it while I'm at the store so there's no chance of it going back on to Gopuff and they told me no .They re assured me it would not go back onto Gopuff and it would be set on the reserve list for me to pick up . My buddy called and did everything they asked and they reassured him the same thing and took my name down. I drove an hour to pick it up for them just to tell me they sold it on Gopuff right before I got there . Then when I said you told me it would be set aside for me they told me they couldn't do anything about it because Gopuff orders come first and there's nothing they can do.i Wasted 2 hours of driving there and back because the employee lied to me and my buddy. I asked for them to contact the manager and they said they texted her and she said the same thing, there's nothing she can do about it. I Spend a ton of money at BevMo and I might have to take my business somewhere else . read more

This place is a disgrace for beer drinkers and beer enthusiasts. They have one refrigerator and it's stocked with cases of macro beer and seltzers. And the poor selection of craft beer that's available is out on the warm shelf. How about switching the places of those and putting macro beer out at room temperature? Or better yet, getting more refrigeration. Oh yeah, and when I walked in, I could barely breathe because the whole store smelled like the strongest nastiest cleaning solution. They had the whole middle of the store floor soaked in it. How about doing that after closing? So sad. Bye! Edit: I changed my review from 1 to 3 stars. I suppose you can't help spills from happening, but a less pungent cleaner would be good for sure. Also, after tasting some of the beers I got from here, I changed my mind a bit about this place too. They do offer a few beers that you'll have a hard time finding anywhere else in Lodi. I got some of the big macro German lagers I've been wanting to try, and they were all delicious. So, thank you for carrying those. And I forgot to mention the service here was actually pretty friendly too. Still, the vibes of this place could be better and the whole place just needs a facelift or something. If I remember correctly, this building used to be a Blockbuster or Hollywood video back in the 90s, and it doesn't seem like they've updated it much since then. More refrigeration would help a lot too. Cheers read more

Surprisingly more expensive than Total Wines. Should move to a bigger place to have more of a selection. read more

Terrible selection and they require an id even if you're balding and have a full on gray beard. It's bad enough they have a smaller beer selection than every other BevMo I've ever been to now they won't sell to an old dude who uses a digital California DL. This place is trash. read more

Guy stocking beer super rude. Would not let me browse the beer section. Said I couldn't go past the wet floor signs to even look at beer. Had a bad attitude from the time we walked into the store. Better beer selections across the street at Safeway and better prices too read more

The Lodi BevMo is a great place to shop! The team/employee's in the store are welcoming and always greet me upon entry. They sell everything I like to drink and if they don't, they'll get it ordered to ensure I leave happy! read more

They stock Peroni beer, but have been out of the 12 pack for months...sells at $17.99. So I buy the sixer at $11.99. Today, I brought two sixers to checkout and asked for the 12 pack price. After a ten minute consultation, I was told tough luck. Pay for two sixers. So I pointed to their sign advertising how they would match or beat any price. I asked them to match THEIR OWN PRICE! "Oh we're sorry, can't do that, but you can talk to the real manager tomorrow." I was very polite, found it amusing and walked out. Yeah, I'm going to call on Monday morning...sure! Last week I went in to buy a Coors Light 12 pack. In the cooler, it was $12.99. But a warm floor display was priced at $11.99. An extra buck because it was chilled? The guy in charge apologized and gave me the $11.99 price for the chilled. (When I got home, I found one of the bottles was broken.) I then walked to Food 4 Less in the same strip mall for groceries and found the same Coors Light for $10.99. Funny stuff. Anyway, I live close to Bev Mo in Lodi, but head up to Sacramento regularly. We stop at Total Wine in Elk Grove for major purchases. Great service there. One of the reps laughed at our comment regarding BM being pretty bad. Too bad, because we like to support local businesses, but we've given them too many chances...so we're done. read more

The worst experience. Went in today July 13th, to pick up a bottle of Little Book Chp.8 for my bday. Shows 4 in stock and the employee told me that the 4 bottles of Little Book are on hold for purchase for the regional manager. So they have them but they cannot sell them..... i've been told this before with Blanton's, EH Taylor and other allocated whiskies. I'm feed up!! This miss treatment goes against any retailers policies. Anyone else have a similar experience?? I know I'm not alone. You're better off shopping at Total Wine in Elk Grove they will take care of you. I'm a Grand Reserve member there now. read more

BevMo! - Shows Little book in stock - Beer, Wine & Spirits Near Me - Lodi, California

My husband and I were getting Christmas stocking stuffers at this location on Dec. 21, 2024 at 12:02pm. We got the items we needed and went to check out. The line was a little long and another line opened and we were told to come to the other line. On our way there there was a short Hispanic man that walked in front of us to put something away. I moved out of his way then he looked at us and rudely says, "guys the line is over there I can't have crowding right here". Mind you it was only the two of us and we were asked to come to that line and there was already a lady in line in front of us. However he didn't say anything rude or nasty to her. This disrespectful interaction was very unnecessary as we were kind, unproblematic and respectfully following instructions. I'm positive this ride and unpleasant experience was motivated by horrible morals but I encourage you to train and teach your employees how to lead and be professional while doing so. read more

Worst customer service. We actually traveled out of our city and decided it would be a good idea to stop here, not knowing how useless the workers are. Not once did anyone offer to assist or greet us. We came to check out, and cashier Camryn was rude and moody. She had a huge attitude for no reason that was so noticeable. We were polite the whole time during the transaction. But felt uncomfortable after she handed the receipt with no Thank you or have a good day but a mean mug look. As I looked at the receipt to confirm her name bage, I noticed that she was ringing under the name Eden. Good thing I stared at her name badge a few times. Luckily, I needed my bottles of wine, or else I would have walked right out the min no one greeted when there were 3 of them, including the manager standing 3 feet from the front door. First and last time buying here. read more

If I could give 0 stars I would. Horrible customer service, the manager the short lady was extremely RUDE. Seen her treating her delivery workers HORRIBLE. Don't leave people standing out in the rain. read more

love it here. staff is always so kind and helpful!! very clean store too and so many products read more

When I come to BevMo I don't always buy liquor or beer but whenever I do I'm usually pretty stupid about it because I have no idea about anything but I did decide that I started to like this Anderson Valley beer and the Anderson Valley website told me to go to BevMo to get it so I did and then I got awesome help from a man they call Red AKA Garreck ... That dude helped me find the awesome Anderson Valley holy Gose ale and now I'm going to go home and drink a six-pack of it to my face thank you BevMo and special thanks to Garreck... I hope I didn't spell his name wrong read more

BevMo! - Thanks Big Red Bossman - Beer, Wine & Spirits Near Me - Lodi, California

The place is great. They help you by delivering. I ordered through Uber n Uber cancelled the order. They recommended another service and it wotked read more

Worst customer service experience ever. Clearly they forget that customer service is the only thing they have beyond consumers shopping online. I will never shop in your store again. The wines I wanted to purchase have already been shipped directly to my doorstep. Good luck... read more

Pretty good selections of alcoholic beverages and accessories. Prices are pretty decent.

Stopped here last night to buy a few things to make a gift basket and I was really thankful for employee John. He was friendly, warm and really took his time with me. I spent more than I wanted to, but the customer service was great. I will be coming back more often! read more

bad customer service, great selection, clean store, and very sketchy for honest and loyal customers like myself. after reading some of these reviews, im not surprised by the bad experiences. get it together bevmo or you will lose more business. i just went to the local grocery store next to my house and costco for more transparency where i can get whatever the hell i want without someone taking stuff away from me after falsely advertising items. read more

Went in looking for a keg for the big wedding day! Luis was beyond helpful! Great selection of kegs! read more

BevMo! - Beer, Wine & Spirits Near Me - Lodi, California

I went into Bevmo today, and I was very bothered by the fact that yes I completely understand if masks are required but if they are required, you definitely should either hand some out, or sell them! This elderly lady came in today, and the employee was rude to her telling her she can just go over to Target for one. I think Bevmo needs to be better understanding to the fact that maybe some people don't have access to masks so therefore should supply them, if they are mandatory. More empathy! read more

So I live in West Sacramento and was going to visit my parents in Lodi so I figured I'd just pick up a case of Kirin for my dad at the Lodi bevmo instead of stopping in sac or Elk Grove. I ask this kid for help and had to point to the beer twice to ask him if they had a case if Kirin. He checked the upper shelf above the six packs and didn't even check in the back. He said "well I guess we are out". You guess??? I asked him again you either have some or you don't which one is it? He said "I guess we are out". Bevmo I expect more from you as I've gotten way better service at your other locations in Stockton, Elk Grove, and Sacramento. Also this is the first location that did not carry a case of Kirin so I was surprised. For now they get 2 stars from me. Train your young employees with a little better customer service also. read more

If this could go to zero stars I would. Hispanic female was extremely rude. She used vulgar language at me and my frIend. I will NEVER go back. I will always go to food for less in the same parking lot. Absolute TRASH. When I walked up to the counter, she screams at her coworker "Here they are!" She acts like I'm stealing because I had "mixed and matched" the four pack. Any bev mo has let me do it before. And I just felt really uncomfortable. I felt belittled and discriminated. read more

This owner of this franchise is still requiring mask for the employees as well as customers. I will not be doing my shopping at this place any longer. Any business that still requires masks when there is only a plandemic is not bright in my books...go shopping there if you're not bright enough to know there is no Covid! read more

This sould be a zero star review. This Bevmo is the worst I have visited. The staff is extremely rude and absorbed in their own media devices. They appear to be more concerned with where the next protest will take place than service. Absolutely uneducated about the products they sell and have no customer service skills. I'll be skipping the big box immature employee experience and patronize local owned stores for what I need. Thanks read more

Had a bad experience at this store so I won't be coming back. Poor customer service and staff was rude.

The employees here are closer to me than some family. Very attentive, and organized! These people know their stuff!! We exchange beer/spirits reviews, they will take requests if you're looking for a certain alcoholic beverage, they will special order for you, very personable, friendly, understanding. I'll sit and talk about relationships/kids/work with them. Such a Wonderful team!!! Too bad they don't serve alcohol. This place could be Cheers! Haha!!! read more

They never have what I'm looking for...then when you ask for it they act like you are forcing them to eat poop...I've been there 5 times and each time I left empty handed, even when I called and they said they had it...that one was the best. Go spend your money at one of the independent liquor stores...corporations make enough off of us. read more

There really is no reason good enough to go here outside glassware and mixers, even then it I just feels like you are wasting a bit of money. Being that it is located in a town that completely attributes its fame to Alcohol, a store that gets all its precedent by selling brands you cannot find anywhere else really doesn't fit into a town that has everything you can find there in other stores for a better price. When I used to live in Patterson, driving to Modesto for BevMo! was worth the trip, we found beers we never had access to and the price didn't feel bad but you have at least 5 other better options for stores in Lodi so just search a little better and pass this one up. Not only is their liquor outrageously priced, their beer selection subpar, their staff nothing to write home about, but their keg prices are insane! I spent more on one damn 5gal keg than I remember spending on half keg anywhere else before. BevMo is somewhere you pay for the availability, but this one is just located in the wrong place for those prices. read more

I want to thank Martin for great customer service! We will definitely be back for our next big event! Thank you for taking care of our issue! read more

I went in to purchase moscato with my boyfriend, YES I AM 21 but, the lady asked for both photo ID's and my boyfriend didn't have his. She refused to sell anything to me. She was really rude as well. read more

Oh what a great place! Went there to check out some of the wines as they have a deal going on (the 5c deal where you buy one bottle of a participating wine, second bottle of the same is 5c) I wanted to try a few different kinds so I can make some choices for my wedding next year on what I want to serve. what better way to test then to get them on sale? The selection was fantastic! Also the prices are extremely competitive. I was very pleased with the selection and walked out with 127$ in quality product! I also had grabbed a few snacks, a bit overpriced but tasty! its a great place to go and when in California I will absolutely go back for all of my beveragey needs. Ill probably just head to safeway though for snacks, if im honest. read more

Actually a good shopping experience but a very odd checkout this AM. The checker asked if I was going to the Ports game (local team) I said no. He then proceeded to tell me "good I gave up my season tickets as I'll never support someone who supports idiots like Diaz Brothers" he had no reason and even explained that most people in town love the local heroes, just said they didn't give him attention when he said hi. It seems odd for a Lodi local to talk bad about folks with a big Lodi rep. As a Stockton local I am good staying to STK now and avoiding this store. read more

I recently ordered beverages for my company picnic we are having this Sunday, The online ordering was a big issue and i would lower my stars for that but when i called Lodi Bevmo Garrick T. the Assistant Manager was very generous and helpful. He showed 100% effort to make my order happen and answered all the question i had. He is the reason i give 5 stars. Bravo! he is a good asset to the company. he should be a Store manager if i can be so honest! read more

My fiancé ordered three kegs from BevMo Lodi for our wedding. We had a few issues with how far away our venue was, and didn't think they would be able to be delivered at all. Since we live two hours away from the venue ourselves, we were worried we'd have to take a separate trip out just to get the kegs. But Luis Sandoval who placed our order, was so awesome about it all. He guaranteed the kegs would be delivered, and let us know he'd do it himself! We were so grateful to him, and relieved that this added pressure was lifted. THEN our venue coordinator told us the day before they were to be delivered that they needed to be delivered before noon or we couldn't have the kegs. We called Luis and he assured us he'd be there by noon. He was there, and texted us as soon as he delivered them. Thank you Luis! read more

There aren't too many variations in BevMo stores so the Lodi store is much like all of the others. The customer service was good and being that the store had just opened when I visited, the selection was plentiful. It is nice to have a place in Lodi to buy a nice bottle of Scotch, a different variety of beer, or a nice bottle of wine that isn't necessarily from the area. The 5 cent wine sales can be worth a look, I like all of the bar snacks and goodies, and the gift items can be fun. read more

This place has a large variety of delicious sodas and other great goodies. Also, the staff here are helpful and friendly. The only downside for this place is that they don't restock their items on a regular basis. Sometimes, it takes up to a few months before they restock their stuff. read more

Now say you live in a town with more wineries in it than both Sonoma and Napa combined and your town is famous for producing zinfandel wine. Now you can walk into any of those wineries and buy the wine or you can walk into BevMo for something different and not from the same town you are living in. Or not because this particular location seems to have some strange obsession with stocking its shelves with as much product they can possibly get from Lodi no matter the level of quality. Now they do have other products, but if you are after red wine well you know what you are going to get. The staff when they stop gossiping long enough to notice you are in the store can be helpful, but usually they don't notice you until you are on your way out the door with empty hands. I'll just go ahead and make the drive to Stockton when I need to find an adult beverage or two. read more

Absolutely love BevMo & was very excited to see it open in Lodi! Everyone is nice and helpful and ofcourse they always have what you need! Sucks that it closes at 9:/ read more