Oxi Fresh did a great job at making my carpets clean and smell fresh!!! Their pricing was great and…read morewe loved the results.

Jonathan arrived on time and went over all components throughly. He even did a cleaning in my…read moreoffice twice which I appreciated. Highly recommend him and the company.

Exce.plant job. Very reasonable...quick response to emails and scheduling. Tim very knowledgeable…read moreand personable....great job!

Deep South cleaned our beach condo sofa, grout and balcony flooring. They did a great job!read more

We had dirty carpeted stairs; Chem Dri did a fantastic job. They were here on tome. Great serviceread more

We had our 14 year old carpets cleaned three months ago by technician Tony B. The carpets were…read moreugly and Tony restored them to their finest! Tony was helpful, knowledgeable, personable and gave us his assurance that the job would be done right, and if we had any problems areas after the carpet dried, he would come back, free of charge, until we were satisfied. We waited this long to write the review, because we wanted to see how the carpets held up after a long summer of use. The carpets are still in great shape. You just can't go wrong with these people. A fair price and impeccable service.

I spilled coffee in the floor of my truck, the certified technician was able to remove every bit of…read morecoffee, even under the carpet, and give me my truck back like it was brand new.

Best in the business in my opinion! Locally owned non-franchise company owned by a life long local…read morewho cares about his neighbors and will take care of you like family.

We needed our upstairs and stair steps cleaned as we have hosted numerous teenagers who gravitate…read moreto our media room. We have a full sized media room, guest bedroom and landing with an office so there was a lot to clean! Chad set up the quote and then the cleaning. Floor Medic was able to get out 95% of the stains...and there were many, with just a couple being too stubborn as they have been there for a while. All in all, I set up a quote the day after texting; the quote was very reasonable , and then they came out, and I hired them. Floor Medic showed up the next morning, and it took about 2 hours to complete all of the cleaning. It looks great! Thank you for the quick, reasonably priced and fantastic job of cleaning our carpets!!! HIGHLY RECOMMEND

Just had Floor Medic do water extraction at a rental house of mine. It did a fantastic job very…read morereasonable then I turned around and asked them to come to my house and clean my white couches and tile flooring. Oh my God they just were so professional did an excellent job extremely friendly highly recommend this company and I'm an adjuster for property claims

Excellent company and work. My schedule changed and the company courteously rescheduled…read more Effective even when owners not present. Prices reasonable.

On time, great communication, really good job cleaning some tough stains. Highly recommend!read more

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

Great floor cleaning! I couldn't ask for a better company! They spent time doing a thorough job…read moreand moving the furniture to clean under and then moving it back. They were polite and respectful. I would recommend this company to anyone who needs their floors cleaned.

Terrible experience. Tech was late, poor job cleaning. Do not recommend. Scheduled another service…read morein response and tech said he would be over an hour late again. Very frustrating.