Took my family member to have a sleep apnea test and see if we could get help for their snoring. Receptionist was very helpful, explaining what they could offer and set us up quickly with an appointment. First appointment to receive the monitor was efficient with everything very clearly explained. Follow up visit for results and plan of action was horrible. We waited 45 minutes, as the provider was talking, personally (we could hear everything in) with patient before us. Finally got taken back in after inquiring why we were waiting so long. He came in to meet us saying "I hear you're in a hurry". No, I left work early, rushed to get here and just want to be seen in a timely fashion. We were then held hostage for almost 50 minutes while we heard about his relationship, past and present with his colleague, his daughter's mental health issues, his health and sleep habits and myriad of other personal information. When I tried to refocus conversation to my family member's reason for the visit and concerns we had, we received a brief reply before he went back to talking about himself. We walked out feeling like we just wasted an hour and a half our time. Did not purchase appliance, which was $1800 but he told us they were giving us a bargain at $850. He rushed through talking about the appliance at the last 5 minutes of appointment and couldn't confidently tell us it would help with underlying issues we came to visit for. read more