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    Better Hearing Now

    4.0 (4 reviews)
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    Florida Medical Hearing Centers - Winter Park

    Florida Medical Hearing Centers - Winter Park

    4.2(5 reviews)
    7.6 mi

    Possibly one of the worst experiences I've had in my life, and I would go as far as question the…read moreveracity of the reviews given to this place. Lots of "1 review" users... My grandma (who is italian) asked me to find a specialist in the US to help with her hearing loss. She had spent thousands on hearing aids back home and they did not help. I found this place, called and Laura was extremely kind and scheduled an appt for us. My grandmother is 86, cannot hear and doesn't speak english. We arrived on time and patiently waited for over an hour for Dr. Taylor. When we were finally called in, immediately I explained to him she didn't speak english, and so I'd have to translate everything. I won't go into details, but he was one of the rudest, most obnoxious, least patient people I've ever met. His tone and attitude indicated either extreme bad mood or simply an issue with his temperament. He was rushing us, wouldn't allow me to explain to my grandmother what was happening. He became especially rude when we told him she wasn't dropping $4000 for a hearing aid until we made sure it was working and she could hear. He wasn't having it... After he yelled at grandma for the 3rd time because she wasn't following his instructions, I had had enough, so we got up and walked out. It was beyond upsetting to see how he was treating my grandma. Unacceptable. To make a long story short(er), we eventually went back in a few days later after Laura (who is a sweetheart) reached out to us and apologized profoundly. Since this was about helping my grandma, I put my frustration with his behavior behind. He apologized immensely when we arrived, but quickly his temper and rude behavior came back; it's astonishing that someone who works with elders could be so short-tempered and rude. I would not recommend him to my worst enemy. They have other "branches", choose another one. In the end though, my grandma purchased hearing aids, and has been living happy, able to hear again. UPDATE: Go to their branch in Winder Garden! Better treatment, fantastic doctor and kind staff.

    I was in Florida visiting my mom when my hearing aid needed repair. I called the office first…read morething Monday and the staff was extremely helpful. I was able to get in and Joe repaired and assisted me with better understanding options. This in the midst of the COVID-19 pandemic. Thank you!

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    Better Hearing Now - hearingaidproviders - Updated May 2026

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