The type of care that I received at prestige was excellent…read more There were a few excellent people who work there....Kayla, Bogole and Takale a few of them. Also I had a problem with the nurse named Hen. She was always telling me that my meds weren't there, and she would half my pain meds. And I needed them.... The food is awful. But I was able to have food brought in and that helped a lot.

Pine Ridge is the current name of the facility. The place is clean and neat. The staffs are very…read moreresponsible and kind. It's a good quality rehabilitation.

I tried to schedule an appointment. I called twice and got two different individuals. Both were…read morerude and unhelpful. I did not move forward with an appointment.

Matt helped me tremendously to rehab my back after a fall. Friendly, professional, knowledgeable,…read moreand gave me a successful path back to health!

Bringing a loved one to a nursing or rehab facility is nerve-wracking, especially after a long…read morehospital stay. After our mom spent over two months in the hospital, we were anxious about this transition. This facility has been nothing but wonderful. Brittney, the nursing director, has been incredibly supportive, and Kristin in social services has been amazing to work with. Gerald and Maria in activities go above and beyond to encourage our mom to have some fun during her stay, getting out of her room had been so great for her mental health. Our mom especially loves Bingo, which has brought her so much joy. She also had her nails done which made her feel so good! The rehab director is also amazing and truly invested in patient care. Everyone is quick to respond to questions and needs, and they genuinely focus on making our mom's stay as comfortable and positive as possible. We are so grateful for the care, kindness, and compassion shown to our family.

While my spouse was in View Ridge for rehab, they lost her clothes for 5 days in the laundry…read moreleaving her with no change of clothes for nearly a week. The administrator was rude and abusive to my spouse and me and attempted to financially extort me to private pay even though she had a pending medicaid application. I filed a complaint with the state. The state investigator said that this was illegal and represented an ongoing pattern and practice of financial elder abuse and fraud, as this was done recently to many patients and would lead to a serious fine and possible termination of the certificate to operate or accept new Medicare/medicaid patients. Additionally, they were caught lying to Adult Protective Services personnel and other state investigators. Do not send loved ones here Response to owner. Lying to a Washington state adult protective services investigator should be a crime, but unfortunately, it is not. If there was a claim of any kind of elder abuse, and it is already a confirmed fact that the staff will lie to protect themselves and the owner of this company. I repeat, do not send loved ones to this facility as their safety can not be assured from abuse of any kind. This facility was issued 3 citations and fines for the abuse of an elder in my wife's case

As a Spouse of a patient, my first experience was that I was subjected to negative sexist remarks…read moreby the staff. The other time I accompanied my spouse to an appointment, another staff person exhibited rudeness and discourtesy. My spouse is still seeing this place for help, however, I will not enter the business again. These staff people may help my spouse with their treatments However, I will not enter the business again!

In May2022, I was referred to the Silver Lake office. I had to make several calls just to find out…read moretheir location (apparently, there are many in our county) It seems no one could figure out which office I was coming to because of a severe understaffing issue. So, after at least 3 phone calls, the date for my first appointment was mixed up and I missed it. Finally, I get an appointment and there is no one in their office to take my insurance info. Why I even bothered after this point is beyond me! 1st appointment for an evaluation was fine. I thought maybe I had misjudged the place. 2nd appointment was unsatisfactory. The PT told me that they were terribly understaffed and she looked like she was ready to cry. After that visit, I decided to go to the trouble (and the new wait time) of getting a new referral for a different rehab place. So now, a month later, I get a bill for "services" totaling over $400. Services? For what? I would suggest you find a different PT office, if you are looking for help. Summit on 19th Ave, Silver Lake area may have been a great office 6 months ago but in my experience, it was a huge waste of time. I WILL be disputing this bill!!

Washington Oaks has been such a good fit for my Mom living independently at 80. We visited and ate…read morea sample meal at over 25 different locations. WO had by far the best food of any place we visited. They moved from their home in Kingson to Washington Oaks together for the first two months. The staff - every one of them!!!, is kind and aware of the needs of the residents. Mom can walk long safe distances with their sky bridges. Physical therapy and Exercise class is on-site. As a result, she keeps strong and keeps walking despite a severe bilateral disability in her muscles. I am confident being here because assisted care is available should she need it. Shout out to Mark the awesome director!

Starting with my first contact at Washington Oakes with the wonderful Maricel, this place has…read morereally impressed me. More importantly, my Mom was impressed enough to sell her home in New Mexico and move to Washington Oakes, which is right in our neighborhood. Everyone you meet, staff and residents alike, are friendly and really seem to like it there. Many staff have been there a long time, which tells me the management puts as much emphasis on caring for their staff as they do their residents. The building itself is a wonderfully remodeled, historic school, truly a beautiful structure. The feeling it is cold, and everything is a clean. My mom is already enjoying participating in the activities, which there are many to choose from. We love Washington.Oakes, and Maricel is the BEST!

Assisted living, independent living and memory care are the type of care received at the Chateau…read morepacific. Staff is well trained and available to assist residents with several different things. Food is pretty good. Support staff like housekeeping and maintenance is a big plus.

Staff are attentive and know the residents names. Many activities are offered and food is great .read more

My sweet brother has been in the "1st and Amazing" Adult Family Home since it opened. I cannot say…read moreenough wonderful and positive things about the owner, Tigest Abebe, and her family. We had extenuating circumstances brought us to "1st and Amazing" my brother had early-onset severe Alzheimer's and is declining, through Tigest's love, care, and nurturing he is thriving. The comfort our family has knowing he is in excellent hands is a huge relief. I am very familiar with the Adult Family Home industry and work with many of them in a different capacity. I've seen many over the years and "1st and Amazing" is truly one of the BEST!

The facility is clean and welcoming . The staff really care…read moreabout the residents. COVID-19 has been hard on all of the residents, staff and families. They are now able to allow families to visit. Therapy services are outstanding. If you want a quality skilled nursing facility you should choose Bothell Health Care. Thank you to all of the staff for all of your dedication to your patients!

This facility was completely unprepared to release my 91-year-old mother an entire three (3) days…read morefollowing medicare notice of non-coverage; which was issued 3 weeks after her hip replacement surgery. Because they stated the doctor "left for vacation to Mexico," they could not provide me her medications, a list of her medications, and none of her prescriptions had been called into the pharmacy. Further, they did not have a cheap aluminum walker to send her home with. Because the head nurse had expressed she was confident she would be kept on after appeal, she left me scrambling to fly from out of state the following day after rejection. This all took place on a FRIDAY evening, with no options but to go the weekend without meds or a walker. I managed to arrive the following day, but the couldn't handle a basic discharge that is part of what they do every single day as a business. They SHOULD have kept my mother over the weekend at no charge to her to make up for their MAJOR blunder (instead they estimated about $500 per night out of pocket). When I found my mother waiting for me, they had a quarantine sign on her door but my mother wasn't sick. The nurse told me the sign had to do with her roommate who had left a couple days prior, so my other said she was not even being attended to. I would NOT recommend this facility if you're looking for a place your loved one will be treated like an actual human being, worthy of respect, and who will help with any sort of transition after discharge.