John is easy to work with and answers my questions in a precise manner. It was good to see our…read moreincrease in premiums was only 1.9% as opposed to prior years of +20% .

This company has the best customer service that I have ever experienced in my 40 some years in…read morebusiness. They are always on top of renewal dates, seek out better coverages for your businesses and never show disloyalty, even thou I might be behind on a renewal they serve us with respect and never try to up sell us.

Toney H. Jan W. and Sarah L have been wonderful insurance brokers for us over the last 7 years…read more Competitive rates and friendly service is what keeps us returning. A big thank you to Toney for working on our policies this season!

I have worked with. Veronica at Blue Lion Insurance in Chandler. I found her to be knowledgeable,…read moreefficient and so personable. She worked with me to find an improvement in the situation I described and felt successful in my search. I highly recommend her if you are looking for someone to help with insurance

An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

My husband and I own several businesses. We trusted Insurance Professionals of Arizona with both…read moreour commercial and personal insurance for years. Unfortunately, that trust was misplaced. One of the most costly mistakes involved our workers' compensation policy. In 2025 my husband specifically instructed Jacob to remove himself as a covered officer, but that was never done. As a result, our workers' compensation audit resulted in over $6,000 in unnecessary charges that we had to pay just to keep our coverage active. We were assured the mistake would be corrected. It wasn't. The following policy year, Jacob made the exact same mistake again by leaving my husband listed as a covered officer despite being instructed to remove him. This time, it resulted in nearly $11,000 in additional audit charges, jeopardized our workers' compensation coverage, and caused our business significant financial harm. We have emails and text messages acknowledging that this error occurred. We also discovered that Jacob routinely financed our insurance policies through First Insurance Funding, telling us the financing only cost about 1-2%. After reviewing the financing agreements ourselves, we found the actual financing charges were approximately 15%. Had we been given accurate information, we would have made different financial decisions. As business owners, we expect our insurance agent to accurately manage our policies, provide honest information, and take responsibility when mistakes are made. Instead, we experienced repeated errors, substantial unnecessary costs, and a complete lack of accountability. If you are considering using Insurance Professionals of Arizona, carefully review every policy, audit, and financing agreement yourself. Our experience was extremely costly, and we would not recommend them based on what our business has gone through.

I got connected to Jonathan Brewer and he was able to match my current coverage and help increase…read morecoverage plus recommend additional coverage to make sure my family is properly insured moving forward. The best part is that he shopped the rates and we are saving considerable money annually. We are so grateful that we found him! He is a true professional and really looks out for you. JELMS and Brewer - you have gained a client for LIFE!! Thank you so much!

I was with a well known company for 7 years and I decided to change coverage they keep raising…read moretheir rates on me. Brian is very professional, responsive and shopped around for me got me a competitive rate. I look forward to working with him and referring him to everyone I know. Thank you Brian!

Just got general liability insurance for my company. I was dealing with Brice Smith. Great company!…read moreGreat service! Very professional. Followups. All around good experience. I highly recommend CDS Insurance agency for your insurance needs.

We dropped all our insurance policies with a well known major insurance company (that my husband…read moreand i worked for) 5 years ago and came to The Arizona Group Insurance to see what they could do. They found an insurance company that cost us less ($800 less a year) but gave us more coverage than that well known insurance company. Score! And the people here are SO NICE and helpful! Our account executive is Donna Scott and she is wonderful! Highly recommend The Arizona Group Insurance for your insurance needs.

Hi Debbie, EZ Window Washing here. I've been with the AZ Group coming up on 4 years now. No issues…read more Always a pleasure getting the help needed from Joseph Cook and a couple others. Today draws the line though, unfortunately. Again, Hi Debbie, as I'm sure your boss will walk in and discuss this review with you. After you hung up on me, I took the liberty of calling back and had the privilege of speaking with two other associates that verified The Arizona Group does not tell clients to "stop talking" or to "be quiet" in the middle of a sentence. 10 days ago I asked for VERY SPECIFIC information to be emailed to one of my clients regarding an audit. You verified all the information and told me it would be emailed ASAP. As time passed, I assumed you did your job accordingly. Unfortunately, that did not happen. My client informed me today that they did not receive anything they needed. So, I gave you a call today and as I was in the middle of explaining what I needed AGAIN you decided to not only talk over me but tell me to stop talking and to chuckle and laugh as my frustration over the phone began to rise (Did not yell or use profanity) Your lack of attention to detail, no sense of accountability and your entitlement to talk to clients as if they're a piece of trash underneath your shoe, baffles me. You are the prime reason and perfect example of commercial clients leaving their providers/insurance offices for others because of the lack of customer service you display. Your attitude towards me has been NOTED over the years. Also, you openly telling others on the phone, while I'm on HOLD, that you don't want to talk to me when I'm actively seeking HELP for my client, when they have a deadline to meet, tells me you should retire and find peace within yourself and a job where you'll be held accountable for your disrespectful manners. I shouldn't be telling somebody in their mid 70's to learn respect. Especially in a job where they're dealing with all sorts of people on a daily basis.

Mike and the agency are great to work with for all our your personal insurance needs! Extremely…read moreknowledgeable and professional, and Mike is super quick to respond. Definitely check them out for auto and home rates to make sure you have the best insurance policy and pricing, for your needs.

Doing business with the Warburton family has been amazing. My parents and I have owned several…read morebusinesses the last 20 years and all our personal and business insurance needs have always been managed by Warburton family. They provide the highest level of customer service and expert risk analysis and advice. I would never consider any other insurance broker. Thanks Paul and Kelli. Kevin

Hands down the best insurance agency I have ever dealt with; and I'm really old! Kelli is a star.read more