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St. Loius, MO

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Better Business Bureau

2.1 (11 reviews)
Open • 8:30 am - 5:00 pm

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HavenHouse

HavenHouse

(8 reviews)

The Gate District

HavenHouse was truly our safe haven when visiting St Louis for a medical appointment. From the…read morestart, they were the best. Easy to make the reservation. Answered all questions when I called (and called back and back and back again!). They even called a couple of days before to confirm the reservation. Not only did they provide an affordable room, they treated one adult per room and children under 12 to the buffet breakfast and also gave us, free of charge, one meal (which we had as lunch) and snacks and drinks. To top it off, they allowed us to borrow a microwave and use their freezer! It truly was a saving grace and we wish they were in all states we visit for medical appointments as they made us feel cared for, like we had friends we could ask for help. Cannot thank them or recommend them enough.

Haven House is one of those places doing IMPORTANT work. It is one of my favorite local places to…read moredeliver boxes of goods. The Haven House has a donation wish list on their website. They also have volunteer opportunities for individuals or groups. Need a local charity to support...look no further than the Haven House. The Haven House is a hospital hospitality house. The mission to provide the comfort of home to patients and their families visiting St. Louis for medical treatments. Lodging, transportaion to area Hospitals, support, and meals are some of the amenities the Haven House provides guests. Visit their Facebook Page or Website for more details.

LifeWise STL - Right next door to Kingdom House is temporary housing for volunteers

LifeWise STL

(3 reviews)

Lasalle, LaSalle Park

They've been around for at least 100 years serving the nearby communities in St. Louis, providing…read moreall sorts of community resources such as preschool education daycare, classes in economic literacy for adults, after-school college mentoring for older students, exercise classes for women, access to affordable groceries, clothing, etc. I arrived at Kingdom House as a volunteer during an alternative break trip. Kingdom House offers several opportunities for people to come volunteer, and I was able to help clean up the yards by raking, organize the inventory goods that were donated for the food pantry and bodega, and also chaperone some of the younger students during class and after school. The program I participated in was for service learning, essentially learning about social inequality that exists and persists in nearby communities, all while volunteering. I was not shocked, but still disappointed at the markers of segregation between neighborhoods, explicitly racial and socioeconomic in the divide (hello gentrification). What they do here is phenomenal and I wish to help more. Of course, I take this knowledge from this experience and will carry it back to whatever communities I end up in or already belong to, including in Los Angeles and in Vermont. The volunteers and educators that work here are all fabulous and deserve props for working towards improving the lives of others, through the power of education.

The Kingdom House is a wonderful organization and facility that aims to help the the community by…read moreproviding a wide variety of services for people of all ages. There is a day care center, early education (Pre-K) programs, after school programs for children and teens, summer camp for children, financial literacy courses for adults, wellness programs, legal expertise, and more! Whatever resources the people of a neighborhood could need or want, Kingdom House is sure to have those resources available! There's a food pantry here as well as a bodega to help alleviate financial stress for people of the community. The Kingdom House is also a great place for people looking for volunteer opportunities. I volunteered here with a few co-workers yesterday, and I was blown away by all of the ways that this organization helps people in our community! It's a great organization and I hope to help them again in the future!

The Salvation Army Family Store & Donation Center

The Salvation Army Family Store & Donation Center

(32 reviews)

$

Central West End

Moving into a new, three story home, we have had to make many purchases just to fill up the space!…read moreThe decorating budget has been stretched thin since we have been trying to make the house feel like it's truly our space. Going and supporting the Salvation Army really feels good. You're able to find awesome pieces that may not have worked for someone else, but are exactly what you're looking for! I think that this particular thrift store has a very nice selection. I was trying to find books that were yellow to decorate a built in bookcase. Going to Barnes and Noble or another bookseller to purchase brand new books would have really broke the bank! We were able to find four yellow books and paid a fraction of what new books would have cost us!

The pudgy red head manager approached me last week while I was in the store and told me to hand my…read morebag over to the cashier. Why I would trust a cashier with my phone, car keys, wallet, meds, makeup bag, brush, and the medical tank I carry when he can't trust me with my bag? So when I told him no, that I wouldn't be handing over my bag, he became angry and said the cashier would be looking inside as I checked out. Fine. Whatever. He then loudly told me that the last time I was in the store he had observed me stuffing my bag and escorted me out to my car and told me never to return. That never happened. When I told him 'that never happened' I could see he realized his mistake but he didn't apologize. No, he was too angry, belligerent, and self-righteous. Which made him more angry. He shouted at me he was calling the police. Fine, call them. I think the look of complete bafflement on my face and my lack of being intimidated by him truly unsettled him. He was to the point of sputtering. Men don't like it when women don't heel. I left. I thought about waiting for the cops to arrive but suspected his call was fake. I also thought about suing S.A. Had he detained me I would have sued. And, he's REALLY fortunate that there wasn't anyone in the store that I knew. Embarrassment is liable. Had he really 'escorted me to my car' I would have sued. He's a nut that doesn't belong in management. He followed me out to the parking lot and shouted at me he had taken photos of me and my car plate. The entire time I was telling him he was wrong but he wouldn't listen. He only wanted to dominate. S.A. has made the historic mistake of promoting men from their rehab program into store management positions. I come from a professional corporate management background. All of our training was at the results of lawsuits: How to be public facing, how to manage without causing emotional distress (like shouting at me in the store and on the parking lot) how to equitably manage staff and treat all visitors. A manager's conduct must never go beyond all possible bounds of decency. A manager knows how to lead and by example of their behavior. Good riddance S.A. and best wishes for a management overhaul. Try promoting some WOMEN and cease your sexist organizational approach. I do acknowledge your work within the community: I used to work with women/children in crisis in the 80s and S.A. always offered shelter even at capacity. I have always work/volunteered with those in need. I was shopping in this store heavily in 2026 buying items and clothing for the tornado victims, taking it all home and washing it before driving it to north city. Not only clothing but candles for those who had lost power. It was a great resource for me and continued to be until recently. The store was convenient since it as close to my weekly doc appts at BJC but I will SHOP elsewhere.

Better Business Bureau - nonprofit - Updated October 2026

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