Since I started working in Cambridge, this service Ontario location has been my go to. They are so…read morenice if you forget documentation. Before it used to be a line up in the space, which I thought was difficult for some people. Now they have a ticket arrangement with seats so items very age friendly. Grab a ticket, sit down and it moves pretty fast.

This location does nothing to put an end to the stereotypes about government employees and…read morecontractors. Although I was born in Ontario, lived here all my life, and meet the requirements for an OHIP card, I cannot have one according to this office. I have never been treated so rudely in my life. I appreciate that it's a difficult job, however I was dismissed and laughed at at this location. I bought a semi-detached home, built as a semi-detached home in 1986, however because their system doesn't recognize my address, they will not issue me an OHIP card. My drivers license was generated without issue, however because my address isn't "liked" by their system, I no longer get a new health card. I politely suggested they open a ticket with, for example, an IT department, or escalate my issue to someone who could help. This was met with sarcasm, smirking, and dismissiveness. Staff was unwilling to do anything to attempt to rectify the fact that their "system" was incorrect. "How then, may I obtain an OHIP card?", my follow up question, was met with shrugging and more sarcasm. I had to contact my MPP to assist. These people do not care, take no pride in their work, have no answers, and cannot escalate their own issues. Many Service Ontario locations are private contractors, not actually Service Ontario. You can phone Service Ontario to find an actual government-run office at 1-800-268-7095. I suggest going out of your way to attend one in person.

Bunch of incompetent, uncaring front line sheeps in the Lexington Road, Waterloo office. Like who…read moresupervises these people and manages the location? Went last week and the "service" person almost charged me twice for the Drivers License renewal fee until I stopped her. She also issued me a temporary OHIP card with incorrect information. Returned this week to have that corrected and was immediately and rudely told by another front line rep there is nothing she can do as per Head Office. Instead of making sure if she was actually correct she kept being argumentative with me. She finally called head office and turned out she was wrong and she could in fact fix the information. Not even an apology from her. Such great quality of service! SMH.

So amazing. It is like the Ontario Science Centre but less crowded. Anyone who hasn't been here,…read moreyour kids are missing out!

The Museum is great for the kids…read more A lot of interactive activities to keep the little ones occupied and hopefully they would learn something in the process. The exhibits are a little rundown. A lot of screaming kids jumping and banging on everything. It is nice to be family friendly but if you are adults or without kids, I would avoid coming during weekends and summer holidays or just skip completely.

Rude employees. they have a sign that says "no excuse for abuse" but they are completely rude and…read morewill brush you off. especially if you are foreign. also they lock their doors probably 30 minutes before they're actually closed & will make you look and feel stupid for showing up in that time frame. I'd say take the time and drive to guelph... but they're even worse!

A friend told my brother about this location and guaranteed that it has fast customer service…read more Now, that's surely a tall order to fill! Well, we're game to test the friend's perception with reality and I get to write about the review. Many ServiceOntario centres/offices are owned by independent business owners under contract with the Ministry of Government Services and provides health card, and driver and vehicle services. Services offered at each ServiceOntario location varies so do your pre-work before just showing up. This location only offers: Driver's licence (renew/replace/reinstate, change info, temporary licence, pay for demerit point interview), Vehicles (registration, permits, plates and stickers), Driver and vehicle records, and Accessible parking permit. My brother bought a vehicle and he and the current vehicle owner are here to transfer the ownership papers. The queue wait time was 10 minutes. The customer service representative was courteous and efficient. He was in & out in 12 minutes. Wow! Thank you friend!!

Such a great well designed space, love bringing my kids here to grab some books or to see some new…read morehigh tech gadgets.

Free movies on Saturday and Sunday afternoons in a theatre!!!read more