Aaron is great to work with. They always have great prices and top notch customer service.read more

I've called all around town and this location has by far the cheapest refills on ink in town! Right…read morein the begging of covid epidemic I went in to refill and buy more ink as all schooling was going online. They were completely wiped out of ink but the front desk elder guy took my information and called me as soon as they got more ink in. He was nice enough to put aside 2 cartridges for me and I went immediately to pick up. Great service great prices

Took in an I phone and had a battery replaced. Worked for three days. After getting home noticed…read moreback side of the phone had what looked like extra glue on the out side back and didn't think much of it, figured it would ware off. But the next day I noticed that the back glass of the phone was coming off. Went back to the store and after they looked at the phone was told that the battery was overcharged causing battery to swell. I didn't understand this because we didn't change a thing. Same charger and same charging line we always use. They wanted to charge me for another battery. Said we over charged the phone. Would not admit it could have been a defective battery. I did check the brick for voltage, right at 5 volts. Don't trust this place. Will not go back.

I wanted to pick Up and pay for an iPad I had a new screen…read moreput on. I waited while there were two customers ahead of me. Three techs came out from the back.... Not one of them would wait on me. I was told to wait till it was my turn. A women came in with a phone.. a clerk came out from the back to help her immediately. I was still waiting for 30 minutes.. I just had to leave the store. They can keep my repaired item, This store has no idea how to properly wait on customers . And take care of customers who are waiting patently. A customer should not have to wait to pick up an item and pay an invoice. And a walk in should not be taken over a customer seated for 3o minutes.

Awesome! Customer service was great! I went there, and they…read morequickly fix my iPhone. Thank you, Alex.

Absolute mess. They can perform the repair but typically lock you into a non valuable contract…read morethat is nearly impossible to cancel. A lesson I learned the hard way. Additionally, their staffing and customer service is abysmal. Not enough employees to help with repairs, phone calls, and long ridiculous lines thus clearly signaling a lack of respect for their customer's time. I wasted a large portion of my day trying to simply pick up a repaired device. I've been in the store twice. On this second trip (happening now) have yet to see an employee after having entered over 15 minutes ago. I'm not sure why I came back. I will look for alternatives next time for sure!

5-Stars!!! Professional, knowledgeable, helpful, reliable and provides excellent customer…read moreexperience! We will use Charles Kirk & Broad Network for all our IT needs. Reasonable prices... true value!

From the owner: We Come to You! Ask for a quote or Visit our Websiteread more

I Have been doing business with Conrad for 20 plus years and have had no problems with his work or…read moreprices. Conrad had a shop on west Maple here in Wichita, I was needing my computer worked on, I saw the computer repair sign, I took a chance, needless to say it worked out. I still live in Wichita and take my computer to Hutchinson because when I get it back the problem is fixed and the price is reasonable. The first computer that Need A Geek built worked flawlessly until it was so old and that Window 11 was incompatible. The computer I'm using now is about a year old with zero problems, of course Conrad also built this computer. Everybody here in Wichita I recommended this store to makes the trip to Hutchinson for computer and phone repair.

Conrad is awesome. Super friendly and was able to get my gaming rig up and going after a few…read moreoccurrences of user error on my end, he even fixed a pin on my motherboard that I damaged and got the connector restored! I would recommend him for any tech support questions you may have.