I should have read the reviews. It's scam and money laundering. Got $190 instead of $250. The rates they advertised are not true. Avoid this place at all costs. read more

I really hate to leave scathing reviews, but when I feel it's warranted I feel compelled to help other avoid certain businesses that tip you off. This place is HORRIBLE and they add a HUGE fee that they don't advertise openly. It's hidden away in a corner in small print away from the cashier window. Not only ya their exchange rate a rip off they sneak in a 19.90% fee! I changed $300US and recieved Euros 191,50. When I would not sign the receipt and wanted my money back they refused and we called the Police. They still would not give us our money back. There is a small loophole in Italian law that says you must first ask how much Euros you are to receive before accepting any transactions. ASK HOW MANY EUROS you will be getting before handing over your cash. These people are crooks. Very dishonest. read more

Best AND Fast Change - Banks & Credit Unions Near Me - Florence, FI

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TOTAL SCAM. As the other reviews also state, they advertise a decent rate for exchange but do not tell you that they charge an additional 18-20% PLUS a fixed fee of 9 euros. Once I looked at the receipt and saw how much was taken out, I requested to cancel and they told me they wouldn't. The teller pointed to a print out in tiny 10 pt font next to the window that states the fees. Worst of all, when I approached the window to exchange $200 USD, she told me I get a better rate if I exchange more money. I didn't have more on me, and after I realized I was scammed I also realized she was lying about that. Exchanging more money would have resulted in a much higher percentage fee, not a lower one. The teller was incredibly rude, unapologetic and uncaring. This entire business clearly makes their money off scamming tourists. read more

big scam !! stay away !! They will not tell you about the ridiculous 20% commission charged. read more

Best AND Fast Change - Stay away !! - Banks & Credit Unions Near Me - Florence, FI

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beware of this rip off exchance. they charge a 19.90 percent rate to change. I changed 1000 us dollars at the exchange brightly printed outside of 1.39 usd to 1 euro but was then astonished when they charged a 19.90 percent spesa percentile (essentially 200 dollars). they would not cancel the exchange either. The girl working at the desk said she was the manager and would not cancel the exchange. Unbelievable they will try to rip off tourists this way. Hopefully, others will read this and stay away read more

Scam!!!!!! They fail to disclose the 20% service fee plus an additional 9.90 euro fee. I will never use their services again! Shameful!!!!