1. Bernards & O'rourke

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Banks, OR

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Bernards & O'rourke

3.0 (2 reviews)

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6 months ago

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Swatco Sanitary Service

Swatco Sanitary Service

1.0
(2 reviews)

If I could give 0 stars I would. Rich is one of the most unprofessional people I have ever had to…read morediscuss a bill with over the phone. He has zero patience to explain anything on your bill you may not understand and when he does it's extremely condescending and rude. I had trash service from here for over three years and was charged multiple $30 nsf fees despite it being more expensive than the service bill itself. The customer service gal Sylvia was always kind to me but Rich needs to find a different line of work. I closed my account and moved and am very grateful I won't have to support this company anymore.

I used Swatco Sanitary Service while renting a property in Banks. I started services in 2018. I…read moremoved out of my rental in April 2021. Swatco did a great job throughout that time. I emailed Swatco in February 2021 and asked them what steps needed to be taken prior to moving out so that I could discontinue services and make a seamless transition. I was instructed to give my service stop date. I gave the date to them over an email, and I also spoke with a lady in the office. The lady was very sweet and assured me that my services had been canceled as of 4/12/2021. Apparently, there is no documentation of that phone call. I was recently billed $92.08 and immediately questioned what was going on. I spoke to Rich Weitzel on the phone today. This was the most awful and unprofessional phone call I have ever had with ANYONE. Rich insulted me on every level. Rich interrupted me and spoke over me when I was calmly explaining the situation to him. I was told that there is no documentation stating I was cancelling service. He also stated that "This is not my first rodeo! This happens all the time! People say they cancelled and they really didn't!" He kept cutting me off while trying to come up with a resolution to this problem. I politely asked Rich if I could speak and proceeded to tell him that I did not appreciate his lack of professionalism and I did not appreciate his rudeness. I do not recommend this company! Rich was terrible to communicate with. Our small community deserves so much more than impatience and disrespect. Problem solving is key to success, I hope Rich is able to learn from this and starts treating his clients with dignity and respect.

Anvil Tax

Anvil Tax

4.6
(22 reviews)

Daveed and his team at Anvil Tax have been helping my company with taxes since 2015. As a small…read morebusiness owner with a rapidly growing company, I was unsure of how to handle the different taxes for operating in multiple states. Daveed's team helps me monitor my finances monthly, and their expertise has been invaluable. Daveed is extremely knowledgeable and helpful in many areas of my business, including succession planning strategies. When I first came to him, I had numerous letters from the state and IRS that I didn't know how to handle. I was unsure, confused, and completely out of my element. Dealing with taxes and finances was nerve-wracking, but now, I am confident in my finances and the direction we are headed after our monthly meetings. Since Daveed is an ex-IRS auditor, he knows exactly how to protect your business in an honest and professional way. If you want your taxes done right by someone who is very informed and knowledgeable, this is your team. It's easy as a small business owner to avoid and overlook tax letters, but although Daveed and his team are extremely helpful and give you the advice to follow, it is your duty as the business owner to handle your responsibilities. Anyone who has left a poor review for Daveed likely did not follow the advice given, because my business has grown and become more protected over the years by following their advice. There are so many moving pieces when it comes to running a business, and having Daveed and his team deeply involved in my financial decisions brings me peace of mind. I am so grateful for their team and wouldn't take my business anywhere else. They assist me with taxes, bookkeeping, and financial analysis and planning. If you're looking for a trustworthy and knowledgeable finance team, I highly recommend Anvil Tax!

I'm so glad to have met Daveed, he is an ex-IRS agent and expert tax strategist with Anvil Tax…read more I've had the pleasure of collaborating with him for a while now on various projects. I'm so grateful to have someone I trust that I can send my clients to for all their tax needs. I highly recommend him, he's rather brilliant and cares deeply about people. Daveed is easy to work with and truly wants to see businesses succeed!

Shred Northwest

Shred Northwest

4.8
(44 reviews)

Shred Northwest took care of approximately 120-130 boxes of papers, quickly loading them into their…read moreoff-site truck and then shredding them at their location. The process was easy because I didn't have to remove items like paper clips and staples, which saved me hours - not to mention hundreds of paper cuts! I appreciated the friendly customer service I received each time I called them. They walked me through all of the services / options they offered (including on-site and off-site shredding) and helped me figure out what would work best for me. They even worked with me when I realized that my company had approximately twice the amount of boxes we originally thought we needed to dispose of. Everybody I called from Shred Northwest was super friendly. I really appreciated how each customer representative took the time to answer all of my questions regarding different shredding options, pricing, and the shredding process. This was my first time using any shredding company, and I had called several other companies in Portland to request quotes. Some of the other companies weren't that friendly or helpful, and others were much smaller operations that functioned out of a person's home (which didn't feel as secure to me). I definitely liked how Shred Northwest had the capacity to load 120 boxes into their truck and shred all of it at a secure location. I would definitely recommend using Shred Northwest for your shredding needs, especially if you have a larger project. They made the process easy, and it felt like they really cared about my customer satisfaction when I spoke with them.

Shred Northwest did an excellent job of picking up my 60 bankers boxes of paper to be shredded and…read morecarrying it away! They were on time, very personable, and very efficient. I felt that their handling of the materials was very secure, and I would certainly use their services again!

Sparkling Perfection

Sparkling Perfection

4.0
(6 reviews)

Seriously overpriced. $810.00. 20 plus years of using house cleaners and that is the most we ever…read morepaid. The cleaners showed up on time, were very polite and put everything back in its original place...that is where the excellence ends. They left all glass smeared and they did not clean under couches, beds or appliances. They didn't even clean the drip trays to the ice maker or Keurig. After they cleaned, kitchen counters felt gritty (they are granite so hide a lot visually). Not sure what went on there. A cubby above a kitchen bar was coated in dust. They moved slowly and were paid hourly. They vacuumed downstairs (about 2000 square feet of mostly uncarpeted hardwood), for 4 hours while they were chit chatting. I work from home in an upstairs office. After 3 hours of hearing them vacuuming and conversing (with vacuum turned off during chats,) I went downstairs and they stopped talking. After a few minutes of me being upstairs, it would start again so I went downstairs several times until my husband got home. They used a Swiffer (Wetjet ?) to clean the floors. In my experience that drags dirt around and the floors are Brazilian cherry so the cleaners should have been extra careful. If they cleaned so well it was worth $800 I would be singing their praises but wasn't even close to impressive. We feel ripped-off, so obviously not hiring them for regular cleanings.

They were very professional and did a fantastic deep cleaning. We will definitely be using them…read moremoving forward. Highly recommend.

Bernards & O'rourke - accountants - Updated July 2026

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