Hands-down the best lumber you're going to get anywhere family owned business reasonably priced top…read moreshelf quality

This place is deceiving. I went here thinking they would only have a little selection of fishing…read morestuff... I was wrong! They have a huge selection of fishing tackle! Some of the baits they carry are hard to find locally so they are definitely a hidden gem for tackle.

Hale Hardware has everything you need. Great customer service and very knowledgeable team.read more

Helpful staff. They love my dog. They have all the things I've gone there for. If I can't find it ,…read moresomeone will point me in the right direction.

Tawas hardware is more than a hardware. It's a hardware, gift shop, and outdoor store. The…read moreselections here are phenomenal, especially the firearms. If you visit the hardware be sure to check out their selection of firearms! They always have some cool stuff to check out.

Larry Stempky was beyond helpful. I had a home project go south and Larry walked me thru it and…read moregot me back on the right track!!

Very, very poor customer service!!!!! I purchased a Whirlpool water softener online through the…read moreGaylord store. It was delivered by FedEx within 4 days. However, it was delivered tipped on it's side (horizontally) which damages the internal components. I refused it and it never even was unloaded from the truck. The next day, I called the store to explain the situation. After much time spent on hold and being bounced from one associate to another, I finally asked for a manager. Again, many minutes of holding, I finally spoke with Paige and explained my situation to her. She took my order # and information and said that she would investigate and call me back. I waited patiently for 3 days, no call back!!! I then called the store again and was on hold for minutes again. She told me that I could purchase another one again or wait up to 10 days for a refund on my card, then purchase another one! I told her that I would not purchase another one, that I just wanted a new softener to replace the one that was shipped improperly. (FedEx's fault). Finally, I asked her to let me speak with someone higher up the management chain. After waiting on hold once again, I spoke with Gary. Explained everything once again and he assured me that he would look into it and get back with me. He offered compensation for the issue and I patiently waited once again. This was on a Friday, it's now the following Tuesday and I've heard nothing back from him! Getting a bit peeved, I called the store again. Another 10 minutes of being bounced around and put on hold, waiting to speak with Gary! Finally, a female associate said "he must be busy" and took my name and #, saying that he would return my call. 5 hours later and haven't heard anything again! I was in management with Kmart for many years and if I would have treated a paying customer this way, I'm sure that I would have received severe repricussions! I guess that I might have to turn to a source of media to get their attention and be treated properly! I've wrote everything down, so I can back up what I'm saying! Very poor management at the Gaylord, MI Lowes!!! They have had over $500.00 of my money since I ordered it!! STILL, NO RESPONSE OR RESOLUTION!!!! James Reish

Poor closing hours on Saturday in the summer, 3pm? What kind of customer service is that!read more

From the owner: Discover Bernard Building Center in Au Gres, northeast Michigan's premier one-stop shop for all…read moreyour building material needs, from lumber to a comprehensive selection of construction supplies. Established in 1958, our family-founded business has flourished into the region's top independent lumber dealer, boasting over 70 dedicated staff across 4 convenient locations. Proudly standing as a cornerstone of our community, we're renowned for our unwavering commitment to excellence and innovation in the building materials sector. Our long-standing tradition of exceptional customer service has fostered enduring relationships with local builders, homeowners, and the community. Experience the Bernard difference today at our Au Gres location!

Excellent customer service and support. Found what I needed at a good price. Clean and neat.read more

This place is the best place to go if you need anything in Gladwin in the hardware department. We…read morefrequent this hardware all the time. The most helpful staff in the area. They're very respectful and always out to make sure that they give you the best deal for the money. I take problems into them all the time, and they find the solutions, and the parts. You can't beat a hardware store that will help you as much as these people do, and no what they're doing.

An absolute classic hardware store! Though there is a new Ace in town this one has all the small…read moretown feel! Small but has all the basics including hunting items. It was also OPEN which topped the competitor. Since Freddie's doesn't carry anything anymore this should be your first stop!