So impressed by the compassionate treatment of residents here. Truly amazing work on a shoestring…read morebudget.

I love Raphael House! I used to know it well. The brothers and the sisters there are wonderful…read more The food was fantastic. It's been a long time since I've seen it. I would love to visit again~ soon!

When I moved out they did not let me grab my things instead they put my things in bags and told me…read moreto come pick them up when I got there i did not get all my things back. They did not give me my laptop and other valuables. Coincidently all my brand name clothes was not given to me either when asked where the rest of my things were I was told it was not in the room. I was not compensated in any way they didn't even try to find my things I lived there for almost 2 years. I gave them a list of my things all they did was give me two bags and basically told this is all you get. They are horrible!!

2 members of Covenant house plopped their table in front of our business without even asking for…read morepermission, harassing our customers. When we asked them to move he said and I quote " ....or else what?" We had to call the police to get them removed for trespassing. This is an open police report with Glendale PD in Glendale AZ if anyone wants to research it. I tried to contact William Bedrossian himself but crickets. BUT WAIT there's more. The employee was then soooo upset he leaves us a bad yelp review. Well 1 good turn deserves another

Apparently, my previous review of this Oakland facility (2 weeks ago) was removed. Understandable…read more After all, it was a vivid, accurate, albeit unflattering description of my decades long experience(s) with this particular location with a focus on a specific recent event and individual epitomizing ongoing abysmal management practices. As for YELP? Ha! Not even a courtesy contact to inform me of said removal or conversation regarding the defense of my position. C'est la vie... 3.4 YELP Stars currently? Imagine the score if H4H management were not compelling YELP to remove negative narratives written by offended potential customers. I shall craft my narrative a bit differently this time - Been visiting this facility for a long time (15+ years?) due to its close proximity and my profession (General B Remodel Contractor) visiting mostly on behalf of my clients. Frankly, I primarily go next door to "The Reuse People" which is far more stable/fair/consistent regarding their business practices. Half the time, I struggle in personal debate, standing out front of this H4H facility, asking myself "do I want to endure, yet another, frustrating/disappointing waste of my time?"... Most of the people you meet at this facility are friendly volunteers. They are not expected to engage dialogue beyond the very basics. However, "management" is another story entirely. Were I to describe the many, many, (many) unhappy occasions I have experienced with management, it would make you wonder how Jimmy Carter (RIP) ever got involved with this organization. Here's a typical interaction/scenario from 2 weeks ago. I noticed a large 3X5 framed picture mounted on the wall some 8-10 feet above the floor in the rear showroom. Every picture on that wall had a price tag ranging from between $60 - $125, except this one which had no price. I went to the front desk to inquire about it and met "NICK". Now "NICK" has rarely provided the same name twice over the many years so, I don't need to change his name to protect an identity here. LOL Conversation as follows: Jerry: Nick, I would like to take down the picture from the wall for closer review before purchase, It's too high up for a proper exam. Nick: Sorry, we can only take the picture down after purchase. Jerry: Hmm, OK, what is your return policy? Nick: No returns after purchase. Jerry: Seems like a pretty bad policy, don't you think? Buy it, take it down, find damage, and cannot return? Nick: Which one is it exactly? (We now walk toward the picture and I grab a short step ladder) Jerry: Nick, I'm sure I can grab it easily & put it back if it's not acceptable. Nick: OK, go ahead & take it down. Jerry: OK Nick, i'll buy it, how about $100 dollars? Nick: No price tag? You'll need to come back tomorrow to get a price. Jerry: Nick, this pic is nothing special, every picture on that wall ranges around $100, my offer is rather generous. Nick: We need to look it up online to determine a price. Jerry: Look what up exactly? It appears to be a print, in a frame, with glass and no signature anywhere? What will you look up? $100 dollars is more than fair. Nick: Sorry, come back tomorrow. Jerry: That is just plain "stupid" Nick: Shrugs, no response. Jerry: (As I was walking out the door) "Stupid". I'm guessing that our hapless H4H hero "Nick" is laboring under some frustrating management policies that compel his ongoing name change lest he be singled out for reprimand by customers & corporate superiors alike. I, on the other hand, prefer to use my real name. While this unfortunate exchange is relatively mild on the scale of disappointments at this facility, one might even consider this YELP review itself a waste of my time; which it is. Sigh... Maybe, I just need to get a sense of humor? Hmmm.... Perhaps I should start introducing myself to the H4H staff as Pancho Villa! Maybe that will get some laughs? Bottom line, If you are on a journey of personal evolution & self improvement; practicing patience and finding humor in the utterly absurd, this is a great place to exercise your discipline. Jerry aka Pancho Villa

Ever since I could remember, I've always wanted to volunteer for Habitat for Humanity (H4H). Like…read moreevery person, I made several reasons (more excuses) as to why I couldn't make the time. Work, family, weather, health and etc. I probably used every "excuse" in the book. As my goal for 2014 to do 100 community service hours, I finally registered. I used Govoluntr, https://govoluntr.com/ to sign up which directed me to the main website of H4H http://www.habitatebsv.org/. You'll have to create an account and then choose the date and location you want to volunteer. To my surprise and I do mean surprise, they had a construction site in Walnut Creek. Upon arrival, we signed in and met with the H4H crew. I learned that any (low income) family can apply for a H4H home, as long as you're in NEED of shelter, can repay a no interest bearing home loan, and volunteer several hundred hours (min 500) of building your home and other homes. All homes are built solely by volunteers and donated products. We were given 3 options this day: Outdoor siding, base board finish/touchup, or lay wood flooring. Since myself and my lil man, laid wood flooring before (long ago) we decided to tackle this project. Our team leader was Ian. My lil man grouped up with a younger team to finish one room and me and my honey finished one room. Maybe we didn't finish it at the end of our 7.5 hour day, but we were darn close. I tell you what I wished I had knee pads. This was a work out because the next day my butt and thighs were sore. This was an amazing experience. I would highly recommend any parent bring their child (must be atleast 16 years old) to experience this. They will learn a lot about repairing and building. Every time I drive by this community, I can actually say I helped build that house. That alone is gratification. So no more excuses everyone. I work 8-10 hour days, family, yelp, church, kids practice/games and I found time to give back to the community. Put down the remote control and find a nearest volunteer service in your community and make a difference in someone's life. Next on my list Princess Project...here I come!!

Grateful for the work this group does.. Based on prior meh reviews, it's possible I got lucky. I…read moreonly spoke with 1 person throughout my ordeal-- I was so appreciative. They were reliable-- called back the same if not next day. The person I spoke to (and am eternally grateful for) is Ping; she was honest, supportive, and realistic. It was kind of them to spend the amount of time on the phone they did with me. And this service was free of cost (donations appreciated). I donated but this person's kindness and generosity was prior to my very modest donation. I also paid membership to the tenants union-- one was very helpful, the other shamed me for calling (made me afraid to callthem back). Always a mixed bag I guess, but I am so grateful for the housing rights committee. Reach out to them!

Review is a 4 yrs old but still impacts me to the point I don't feel they're a viable resource to…read morethis day. My neighbor just had the same experience last year, couldn't get any help either, also w/ Zaldana and another lady (both bailed on her w/ them simply not responding or following up, same as my experience). I asked for help for 15 months and got nowhere but a whole lotta run around w/ a bunch of 'couldn't get a hold of yous' by Willian Zaldana...except no calls came through, no messages left, never would say when he called or if he left a msg. He was plain 'ol full of shit. How do I know? Because this happened REPEATEDLY for 15 months, gave my numbers again, checked my lines again, checked my msgs again, checked my caller ID again - nothing, nothing, nothing. Then did that all over again for a 3rd time. It's so much worse waiting for help that's never coming vs. someone saying, 'I'm not gonna help you.' Fake 'help' abandonment. HRC is not what they used to be.

On August 1st, 2024, my uncle and aunt went to a food distribution site to collect food. Arriving…read moreearly, they placed a cart in line to hold their spot while they went elsewhere to get more food. When they returned, they found a woman had cut in line and was repeatedly pushing their cart aside. They tried to ignore her and resumed their place in line. However, the woman, for some unknown reason, seemed to think my uncle was in her way and shoved him with her hands, causing him to hit his head on a pot and fall to the ground, bleeding. He was unconscious by the time the ambulance arrived. We hope the food distribution site can identify this woman and help us seek justice. Please be cautious if you encounter her! The site itself is convenient, and the volunteers are wonderful, but some customers can be a problem.

It's a bit pointless when they force someone to choose food or no food because they open late and…read moredidn't tell anyone. Also be very careful product sits out in sun no proper refrigerator, got sick last time off some spoiled pre-packed jicama. Some health code violations going on. Very diff than Berkeley food pantry whom follows health code and food safety standards. Emery assistance are actually wasting food as a lot of the food is expired which means you either eat expired food and perhaps get sick or throw away. So on top of perishables sitting out in sun and previously expired your asking for a food borne illness They really need to go check out how berk food pantry does things.

The Berkeley Free Clinic is an American treasure. I have been going to dentist there for a long…read moretime. The room is clean, the staff is friendly, and the service is professional. I am truly grateful that BFC has stayed open all these many years to serve low income people in need. And it really is free, but I always make a donation to help keep them afloat!

They were really nice and helpful to my daughter. There is no parking, come prepared to pay or walk.read more

Home Repair in the Bayview area of San Francisco. No construction experience necessary, repair is…read morean all day shift, and you can't choose what kind of work you are doing. We had a fun and exhausting day and had a great crew leader and coordinator that worked with the vibe of our group to make it the most optimal. Our group's task was primering the outside of a home and helping clean the inside. Painting the outside was definitely the craziest part, leaning huge 2 story ladders with the bottom being on an angled sidewalk and made true by jamming scrapwood underneath one leg and the top part leaning on a house that was falling apart. Our crew leader did it with such comfort and confidence it made us feel more confidant about the safety. It was cool to see how a primer layer improved the look of the home and made it feel refreshed. I also enjoyed helping clean the inside, not sharing pictures of those for privacy but it was one of the most interesting houses with amazing history I've ever been inside of. Thanks for the fun experience, it made the end of day beers that much better!

I've been on 3 different projects, 2 in Menlo Park (read East Palo Alto) and 1 in Daly City, the…read morecondo development. It's been a lot of fun. I like that they do the safety talk at the start of each day. Also they have safety equipment such as helmets, ear plugs, knee pads. The knee pads are "well used" but are good enough to do the trick. Really nice folks at every site. I'm one to ask a lot of questions, and everyone has been really patient in answering. It's a good volunteer environment. The work itself can be hard work! But it's satisfying, and I was able to take the breaks I needed. It's also fascinating to learn about home construction. I've put down a subfloor, removed old laminate and hardwood flooring, and put down pergo. Plus done some random demolition. I've also seen inside of lots of walls, and have a better sense of how homes were constructed in the 50's. yikes. BTW I learned something important about Habitat. They don't give away houses--they sell them to families at a % of family income over time (30 years?). Then if the family wants to sell, they sell BACK to Habitat, and then they can use their built-up equity to buy something else. The neat thing is that the Habitat system is focused on affordability and smooths out bubbles by basing on salary. (US gov't, are you listening?) Also families that buy from Habitat have to do 500 hours of volunteer work. It's good stuff.

their breakfast usually suck, but their lunches are top notch. Thank you for everything!read more

Likely best free Bay area breakfast oatmeal/grits…read more Likely best free Bay area macaroni and cheese. Though likely dependant of cook. You may complain garbage bins everywhere but, there is recycling and compost. IMPORTANT. Right outside, Farmer's Market.