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    Berk Leonard DVM

    4.0 (1 review)

    Services - Berk Leonard DVM

    Pet physical or wellness exam

    Pet vaccinations

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    14 years ago

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    Nancy Allen, DVM

    Nancy Allen, DVM

    (24 reviews)

    So I had spoken to Nancy about a date in August as my beloved pup was failing. He was in pain and…read morebecoming more aggressive. Unfortunately he became sick and declined quickly. He was unable to walk anymore and was in pain. I called Nancy and she came to my house within an hour. We will be forever grateful. Was she wasn't and fuzzy...no. But she did guide us and explain the whole procedure. My baby was able to pass in his bed with his family gathered around. That was the work of Nancy. As I read these reviews I'm appalled by how mean people are. She came, explained, and did her job so my pup didn't have to experience excessive pain. If she help your fur baby just say that!!! All the rest of it is unnecessary and downright mean. Thank you Nancy for being one of the few vets in my area that provide a service that few others do.

    Dr. Allen has left me traumatized after my experience with her euthanizing my dog who was sick with…read morecancer. When she pulled into my driveway, she started calling out. When I stepped up, I noticed her car was filled to the brim all the way to the passenger seat with boxes and paper. It smelled horrendous, like there was a dead animal in there. When she came out of the car, she had animal hair all over her and also smelled horrendous, like cat urine. In that moment I knew I had chosen the wrong person. But we had no other option for in-home in our area. She literally stunk up my home and I had to turn on a candle while she was there. I put Vicks in my nose to tolerate the smell. I even laid out a blanket when she sat on the couch to euthanize my dog. She was clearly unkept. We IMMEDIATELY knew that we would not want her to take our dog with her because where was she going to put him! We confirmed with eye looks and texts that we would keep him and bury him on our property. When she was going to euthanize my dog, she couldn't find his vein and repeatedly stuck the needle in. Then she had to find another vein in another leg and did the same thing repeatedly. She never really got the vein and just stuck the needle in his skin hoping the medication worked. I had asked her if she made paw prints the night before and she said yes. So I asked if we could make four and I would pay for them. She got upset and slapped her leg saying "That's gonna take me an hour!" So I told her to just make one. She didn't come prepared. She asked me for nail clippers and aluminum foil which I obviously had. But one would think that is something you have prepared to avoid asking the owner to do anything besides hold their dog. We had to help her soften the clay because her hands were arthritic, which obviously didn't help with her trying to find his vein. When she was leaving, she was nice but her overall bedside manner was so disappointing. She complained about not having enough business and not being able to afford google ads, etc. I would never ever use her again. P.S. You are a liar. I sent you one late night text at 10:06pm the night before the euthanasia to confirm we would be doing the cremation and ask if you did paw prints. All of my other texts were morning, afternoon or evening. And you were at late.

    Banfield Pet Hospital

    Banfield Pet Hospital

    (36 reviews)

    Dr. Givan is one-of-a-kind. He has the exceptional ability to connect with animals, calming even…read morethe most anxious pets with his gentle demeanor. His extensive knowledge of veterinary medicine allows him to provide an accurate diagnostic for each animal's needs. Additionally, Dr. Givan is known for his innovating, problem-solving skills, often finding creating solutions to complex medical cases. We currently have two dogs and four cats. He has always been a guiding light when they are sick. I can't praise him enough. Filippelli Family will always use Dr. Givan! We appreciate him.

    All the reviews suck for a reason. DO NOT take your furry loved one to this Banfield Cortlandt /…read moreMohegan Lake location. We're still absolutely shocked how neglectful this experience was. We arrived to drop off our new kitten for a comprehensive exam after she hadn't eaten for 4 days (leaving us to blend her food & feed her via oral syringe). First off, most Banfield-PetSmart partnerships in my hometown (California) allow a separate entrance and are of MUCH higher quality. This one doesn't have a separate entrance, you have to needle your way BEHIND all the check-out counters. And the fact that your pet might have to walk through an unpredictable PetSmart and potentially interact with other animals without notice -- is literally beyond dangerous. SECOND, the front office staff weren't just unfriendly and cold -- it's like they didn't even know HOW to communicate, let alone greet visitors. I'm going to single out the woman with the neck tattoo, who literally didn't look us in the eye, didn't call us OVER to the desk, didn't have ANYTHING to say when we GOT to her part of the desk, and had literally ZERO interest in our new kitten aside from an air of annoyance. She didn't even direct us WHERE to put her crate, and we're lucky we provided a written list of our questions because she had absolutely ZERO follow-up to ask. Astonishingly neglectful. Then, when we were asked to pick our kitty up, ANOTHER front office woman said -- and I directly quote -- "You can pick up ____ now. The doctor is done with the SURGERY." We didn't ASK FOR ANY SURGERY. Understandably, we were petrified because we didn't drop off our cat for any procedure, which I explained. Cue that office worker RUDELY correcting me with -- "no, the vet is done with ANOTHER animal's surgery". Breh. Check your phrasing, much? There was absolutely no care for the words in her response or the worry her carelessness could cause. It felt uneducated and unnecessarily rude, which seems to be the MO with customer service in New York (take me back to the West Coast please) -- and certainly is part of this staff culture. (By the way, the OTHER front office worker -- the girl with black hair / tan skin -- was actually super cool, very helpful, and totally deserves all the praise here, by the way. We feel bad that she's stuck with the worst coworkers EVER.) That's just the front desk, so brace yourself for this. The WORST experience was when the vet called and we had to REQUEST she do a blood test that was supposed to be PART of the comprehensive exam. BRO. Why else would we have dropped our fur angel off if you aren't even going to DO a blood test, especially in the case of starvation which would mean KIDNEY FAILURE for a cat? By this point, our kitty had been there for OVER SEVEN HOURS so the fact they didn't even call EARLIER to request the blood test said wonders about the quality of service you'll get here. The blood test came up because *we* -- the CLIENTS -- brought it up. Literally wouldn't have requested it otherwise, and for our cat who wasn't EATING for more than 4 days, why on EARTH would they not THINK to even do a blood test more promptly? And here's MORE. After that, we took her back to SPCA to request a follow up with their in-house vet, who we trust more (which is insane that we can say that about SPCA, but don't chide us bc we're still finding a good family vet -- Banfield was just the fastest option) -- the SPCA vet requested we send notes from this Banfield center's exam. Guess what? As of 2 days later, there's still ZERO notes on our kitty's portal. No summary for the visit, literally nothing. I understand this center might be overstaffed and struggling, but like COME ON. Not only did they act unnecessarily coldly and rude during EACH interaction -- they failed TWICE to do what their job description entails (blood test AND post-exam notes), ENDANGERING the life of our kitten through sheer negligence. Do yourself a favor. Don't go to this Banfield. JUST DON'T. I'm CERTAIN at this point that a number of preventable deaths MUST have already occurred here, by logical extension of what we saw in only TWO visits and two phone calls this very week. A family vet who actually CARES about your little angel will save their life. Do NOT go here, you will absolutely regret it.

    Berk Leonard DVM - vet - Updated August 2026

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