Dr. Jaeger is the epitome of what a doctor should be. She is compassionate, knowledgeable, and an…read moreall around amazing person. She and her staff have gone above and beyond to help me with some personal issues in an unbelievable timely manner. She truly cares for her patients and addresses us patiently and individually in an extremely meaningful manner. . I'm so grateful to have Dr. Jaeger as my primary care physician.

I was admitted to WMC Health Alliance in severe pain from a huge bleed after an artery split open…read moreduring surgery and was putting pressure on the nerve. I was not listened to nor did they care to review my history with me or my spouse.. Question which was pertinent! The hospitalist decided to cut off ALL pain meds suddenly when I desaturated at night WHICH I TOLD THEM WOULD HAPPEN IF THEY DIDN'T GIVE ME OXYGEN! When she was asked about it her response was "I thought we had a good rapport!". How is ignoring your medical history, not asking you about your past medication's and subjecting you to sudden withdrawal not to mention the return of your legitimate pain a good rapport??? The other doctors acted as if they were too busy to deal with me and no one came in and talk to me! No one except that hospital doctor. My own surgeon said to me they don't know you. They don't know your history so for the first time in my life, I felt unsafe and the hospital and signed myself out AMA. How is that? Good rapport?? Be careful if you're admitted to this hospital the staff is overworked, the nurses understaffed so much that they don't have time to deal with anybody who has a complicated case . I used to work at this hospital as a professional and I'm ashamed to even admit that. Don't go there if you can avoid it unless you enjoy being ignored and being treated like you're an addict.

I was involved in a car accident and was to do a follow up with them in 3 days but when I called…read morethe had no appointments till the following week.I ask for a emergency appointment and they told me they have none.Ever since the change of hands they are horrible.I am now looking for a new doctor. I will never recommend them to anyone

They were assigned to me during my latest stay in the hospital. Horrible d. Residents were not…read moregiving me proper care. Gave me wrong diagnosis. I went to another hospital and received right Dx. They ( family practice) Argued with me about an med allergy I have. They said to me Not usual side effect, For me It was. But because it was not usual they continued to try to give to me. If you are in the hospital I don't want residents, unprofressional and argumentative

Long wait times, put on hold and hung up on multiple times, unfair charges, suggested expensive,…read moreunnecessary prescriptions, no follow up communication when insurance denied a prior authorization.

From the owner: Our goal is to provide you with quality medical care that is sensitive to your unique needs. We…read morestrive to educate you about your individual health care needs and encourage you to actively participate in your healthcare management. We place special emphasis on preventative medicine and early detection of health problems. We provide the latest healthcare information for families like yours. We offer the best advice and most current news to keep your family healthy and safe.

Arrived for an appointment to be informed it was canceled via text message through a direct link I…read morewas sent. I showed them my texts from them; I never received any texts or links from them on the day it was supposedly canceled. The last message I had was the appointment confirmation. I wont be returning to this office again. People are rude and the whole place seems unprofessional.

Dr Costley is my primary and is now my whole family's dr. She is caring and thorough. Dr Costley…read morenever rushes you and checks everything you ask. The office staff is extremely professional polite. I've seen her for multiple issues and she's always the best, been following her over 20 years!!

Dr. Gregory has been our family doctor for over 7 years now since we moved to this area. She is…read morefabulous. Intelligent, easygoing, with an excellent bedside manner. She is always helpful and informative. Her style makes you feel at ease, as she is never ruffled by whatever might be ailing you. She is also excellent with children, her direct, common sense way of communicating has endeared her to our daughter and us too. Perfect family physician.

Pleasant efficient office. Dr Cheema was professional, thorough and I instantly felt at ease around…read morehim. Highly recommended!

Dr. Cheema is professional, experienced, kind, listens, on time, loves a good joke. I've had…read morecataract surgery with him. My previous doctor moved so I had to find someone else. I'm very happy with my choice.

Dr Cheryl Colbert is one of the most caring, responsive, and knowledgeable primary care physicians…read moreI have experienced in my 77 years. Her diagnostic skills are excellent. She takes the time to explain diagnoses in detail and does not rush away to the next patient like so many patient-churning physicians I have experienced.

If I could I wouldn't give Dr. Colbert any stars. I was referred to her by my chiropractor and I…read morewent to her about a year and a half ago. The office is like stepping into another period of time. Didn't even have a working scale! I found her to be dismissive. Total lack of communication. What I thought was a physical was actually a first patient visit. At least that's how I was billed. And one follow-up became another follow-up appointment without any diagnosis or explanation. At the first folow-up, she looked quickly at my blood work and then didn't go through it with me. She referred me to a urologist in Albany who had had a lawsuit filed against him for negligence. From his reviews, it was apparent that surgery was his usually his first course of action and even Dr. Colbert stated that that was probably what he would recommend. I was horrified. Then, bookkeeping sent me a bill for a visit that I had already paid for. When I tried to explain to the bookkeeper what happened, she was very defensive. I even sent a letter with a copy of my payment and the receipt and no response of apology was forthcoming. They just want to get someone in as often as possible and bill as frequently as possible. I'm not sooo old not to catch them at their scam. There was no way I was returning to her office for a third visit. I started my search for a new doctor which, happily, I have found! But the main reason I am writing today, is to inform others of another form of Dr. Colbert's "care". Yesterday, I received a letter that shocked me to my core. Basically, it stated that I have 30 days to respond to whether I want to remain in her "care" and if don't respond I will be dismissed from her "care"; that she "will be unable to continue as your physician and will withdraw from further professional attendance on your behalf". In all my years of going to doctors and even if only once, I have never received such a letter. If she had "cared" from the outset I wouldn't here with a proverbial gun to my head. Obviously, she never took the Hippocratic Oath "Do No Harm" - her oath is "Do Not Care"!