It has been an absolutely horrible experience at this hotel. First off, the location is alright,…read moreit's a fairly easy walk into old town, and the accommodations are good enough. Now story time...
I planned this vacation a while back through a travel company. I was always intending on traveling alone, so I made reservations for a single occupancy room. Unexpectedly, just weeks prior to leaving for this trip, my roommate had some time off and decided to meet me in Austria. My roommate was aware that there may not be an upgradeable room and that she may have to find a hotel room for herself because of the single occupancy room reservation, but when we showed up to check in, the clerk behind the front desk was incredibly stern and was definitely not going to allow my friend to stay in my room, and was also quite adamant that there were no other rooms available. No problem, my friend easily found another hotel and made a reservation.
Here's the kicker to the whole story... the front desk at this hotel knew that my friend found a hotel to stay in, but every time we would show up to this hotel together, the front desk staff was very harsh and judgemental and would not even allow my friend to come up to the room. They made her stay in the lobby. It was as though I was 16 and my parents were making sure I didn't sneak my girlfriend up to my bedroom! I understand not wanting to run the risk of two people potentially sleeping in a single occupancy room... and I'm sure they've run into their fare share of idiots who have attempted to skirt that rule in the past... but I have NEVER stayed in any hotel that does not allow guests in your room at 2:00 in the afternoon! NEVER!!!!
I honestly wish I could give this hotel 0 stars due to the compete disrespect and lack of common courtesy towards paying guests. I suppose the location of this hotel is enough to warrant a single star, but I HIGHLY suggest you forgo any reservations at this establishment unless you're feeling nostalgic and want to experience living in a strict college dorm setting while on vacation. I can't stress enough how aggravating the stay here has been. It has left an unfortunate terrible taste in my mouth for this otherwise absolutely amazing city. I have NEVER payed good money to be made to feel so childish, embarrassed and infuriated. The travel company which booked this hotel will be warned and it will be highly recommended that they immediately stop using this hotel in the future.
YOU HAVE BEEN WARNED!!!!!!!