I've bought my macbook at Gravis two years agoand I always regret it. Just until the moment I…read morebought the computer they have been kind. With every service demand which ment more work to do they haven't been kind and didn't cooperate. Conclusion: You want to buy some Apple Stuff in Bielefeld: Go to Macsystems in Herforder Str. 22 or buy it online.