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    Bentley's Pet Stuff

    5.0 (3 reviews)
    Open 10:00 am - 6:00 pm
    Updated over 3 months ago

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    7 years ago

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    Wag N' Wash Natural Pet Food & Grooming - Wag N' Wash Natural Pet Food & Grooming

    Wag N' Wash Natural Pet Food & Grooming

    (69 reviews)

    Sean H ( located in Stetson Hill's location) has been grooming my pup Chanel over a year now. She…read moreis a little Maltese. Sean H. is the best groomer we have ever had. He is so kind, gentle and his grooming skills are amazing. Chanel always looks absolutely gorgeous after he is done. Thank you Sean H - You are the BEST !!!!

    Just moved here from Alaska and took our two dogs to Wag N' Wash to get washed washed and only our…read morespringer gets groomed. The first visit in September 2025 was great and the staff were pleasant and accommodating. The Spring's grooming was exactly what we were looking for, a field shear. On January 8, 2026, I took our dogs back for another grooming, but this time I was not happy with them. Both were washed and again the Springer got groomed only. I did not notice until we returned home how rush the Springer's grooming was as there was long hair that was not cut around the ears, tail, and inside of legs. This is what happens when you trust a groomer after a good visit the last time. What really annoyed use was how we were treated during the January visit. I dropped the dogs off as I did the first time and within an hour after dropping them off, I received a call saying that they were done and ready for pickup. It was a male individual that called. I told them that I would be there in about 30minutes and the guy rudely stated that I must pick them up sooner as our dogs were scheduled as a "quick" groom and that they had no room to hold/kennel them. I have never heard this term, "Quick Groom", when scheduling the appointment or dropping them off for their appointments. As I stated earlier, I told the person I would be back to pick them up in 30minutes because I was busy completing another task at the time. 10minutes after the first call I received another call from the same individual telling me that I had to pick them up now. At the 15minutes mark after the first call, I received a text requesting my to pick the dogs up now. At 20 minutes I got another call which I did not answer as I was on my way to pickup the dogs. After that I received multiple text messages until I pulled into their parking lot right at the 30minutes mark. After getting out of the car and walking 30' to their front door, I received another call from Wag N Wash that I did not answer. I aired my displeasure to the person running the register and I was told that Wag N' Wash was recently acquired by a pet food company out of Denver. We walked out the door vowed to never return. I would imagine that our first visit in September was with the old company and our second visit was with the new "money hungry" company that has terrible customer service. By the way, we live out in Calhan, not locally. Off to find a new groomer now!!

    Bentley's Pet Stuff - petstore - Updated May 2026

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