Ben &amp; Jerry’s

13

370

185

6 months ago

Stopped into Ben & Jerry's after taking my first year students to the Tn Aquarium. The shop is a quick walk across the street from the aquarium and offers nice cool treats after spending a day of walking around. Ice cream is a bit pricey, but the scoop size is just right for the Price. Love that they had a few dairy free options that tasted amazing. My students enjoyed the opportunity to get three different flavors with the large size! There was only one staff member, Will working, but he was quick and did a great job of remembering what we ordered for pricing. read more

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Philip S.

Thanks for sharing your experience, Dee! We're delighted you and your…

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Chyenne A.

254

159

729

6 months ago

Yummy deliciousness every step of the way! The staff was super great even though they were dealing with a line out the door on a Saturday night. The Cherry Garcia milkshake has starred in my dreams ever since... sooooo good. read more

Ben & Jerry’s - Entry - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

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Philip S.

Thank you for the wonderful review, Chyenne! We're so glad our team…

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Mal A.

238

96

178

1 year ago

Easy location to find, right next to the Tennessee Aquarium. Staff were patient and attentive, there were great variety of flavors and cones. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

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Philip S.

Hi Mal, we're so glad you found us with ease and enjoyed our variety…

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Linda R.

Elite 26 All-Star

150

966

4328

1 year ago

Ben and Jerry's is always one of my favorites, but today it was especially good after walking around downtown Chattanooga. The other thing that is great about this Ben & Jerry's is that it is across the street from the Chattanooga Aquarium. Who wouldn't want ice cream after a fun day watching fish. I love their Phish Food flavor, but decided to try something different. This time I tried the Salted Caramel Blondie. It was delicious especially in a waffle cone. read more

Ben & Jerry’s - Salted Caramel Blonde - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

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Philip S.

Hi Linda, we're delighted to hear that our Salted Caramel Blondie hit…

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K S.

0

4

0

2 months ago

The staff was very friendly and helpful. And the ice cream was delicious. But $19 for two single scoops? Are we serious? You must have lost your minds! I was expecting to pay $10 total, not $10 per scoop. read more

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Philip S.

We appreciate your feedback and understand your concern about the…

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Michael H.

15

188

75

1 year ago

The ice cream was good, as was to be expected but the store itself was a little dirty. Ice cream was spilled or melted on nearly every table and most surfaces we touched, felt sticky. The service was fine nothing remarkable nor overly friendly, but you are going there for the ice cream, not the service. read more

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Philip S.

Thank you for visiting us, Michael. We appreciate your comments…

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Amra O.

0

3

0

2 months ago

Family friendly atmosphere and a lot of flavor options. The flavor that I wanted was out, but the associate had an alternative and even offered me to try a sample. All in all it was worth it! read more

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Philip S.

Amra, thanks for sharing your experience! We're glad to hear you…

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Kate M.

0

4

2

1 year ago

Yum Near aquarium Easy to walk with kids Great on a hot day Ice Cream - Kinda Hard not to like read more

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Katie M.

0

14

33

1 year ago

Ice cream was delicious, small scoops though. Service was slow but there was a line and it was right before closing, so I understand!! Area was clean and I liked the music that was playing!! read more

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Philip S.

Hi Katie, we're glad you enjoyed our ice cream and ambiance! Your…

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Jennifer W.

0

1

0

3 months ago

Will was very friendly! we had a great experience today. Nice day to sit outside. Delicious ice cream

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Philip S.

Thanks for sharing your experience, Jennifer! We're glad to hear Will…

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Katti F.

916

1

0

7 months ago

Will Skyler and Gio were amazing and so helpful and patient with our kiddos! They did a great job!

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Philip S.

Thanks for sharing your wonderful experience with Skyler and Gio!…

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james k.

0

7

0

10 months ago

The best ice cream Cam, Skyler, Kendall and AVA are the best. The coffe ice cream is amazing

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Philip S.

Hi James, thank you for your fantastic review! We're glad to know you…

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Lynette P.

0

5

0

10 months ago

The place is filthy, no health rating posted, paid over $9 for a small scoop, received the wrong ice cream. The staff was friendly when I asked them to get the right ice cream, or I would've rated it a one star. read more

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Philip S.

We appreciate your feedback, Lynette. We're disappointed to hear…

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Nina C.

497

606

2003

2 years ago

It's rare to find the Ben & Jerry's storefront these days so I was so happy to see one while in downtown Chattanooga. The place is so cute, decorated all in theme, and it was packed out on a Saturday night around 9 PM with a long line of hungry guests. Although they have a long list of flavors written on the pillar, not all of the flavors are actually in stock, and only the ones on the menu behind the desk are actually available. I got a yummy fun flavor, the lights caramel action by Ava Duvernay, with delicious gobs of cookie dough throughout. I even added a soft warm chocolate chip cookie, and and it was the perfect combination. My friend tried the milk and cookies in a cone, and was raving about it, saying it was better than Oreos themselves. The staff were so friendly. We had a little joke about people who tried lots of samples, I can imagine it's not easy to be back there all night. I really appreciate this place, thank you so much! read more

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Philip S.

Thank you for taking the time to leave us a review, Nina! We are…

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Devera C.

0

3

0

11 months ago

Love them company and their ice cream! They are the best! Thanks for supporting human rights and sustainability.

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Philip S.

Hey Devera, thank you for your glowing review! We're glad you…

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Kyle C.

52

8

1

1 year ago

Ice cream was delicious and up to Ben and Jerry's standards for sure. I had cherry Garcia in a waffle cone. Service was quick and friendly. Wish we had a location near me. Would definitely recommend read more

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Philip S.

Hi Kyle, we're delighted to hear you loved the Cherry Garcia in a…

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Carolyn S.

71

39

1

1 year ago

Delicious! Would visit again. Friendly staff. Bathroom needs some attention but otherwise good. read more

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Philip S.

Hi Carolyn, thanks for your review and for visiting us! We're glad…

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Parker W.

0

1

0

6 months ago

First time coming to this location and we had a great time! The place itself was very clean. We had our questions answered by, Will, who was friendly and helpful! Will he returning here in the future. read more

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Philip S.

Thanks for sharing your experience, Parker! We're so glad you enjoyed…

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Kami W.

0

1

0

6 months ago

Great customer service! Will was very friendly and helpful! The store is very clean and welcoming

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Philip S.

Thanks for the wonderful feedback, Kami! We're so glad to hear that…

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Andrew G.

33

1

0

11 months ago

Awesome service great people I would come back any day of the week great ice cream great people

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Philip S.

Hey Andrew, we're so pleased to hear that you enjoyed our service and…

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Sweetts T.

0

3

0

7 months ago

Will and Skylar were amazing ! so friendly and attentive they kept the store so nice and clean . 10/10 recommend

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Philip S.

Thank you for the kind words about Will and Skylar, Sweetts! We're so…

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Sutton G.

0

18

10

1 year ago

Long wait for 1 milkshake. Beautiful place though. Milkshake was ok... But I love how Ben and Jerry are democrats

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Philip S.

Hello Sutton, thanks for your patience and for appreciating our…

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Christina A.

27

261

1571

4 years ago

Friendly service, delicious ice cream, conveniently located with awesome hours of operation. This location is perfect - right next to the Tennessee Aquarium. I was served by Becca and she was outstanding! Super pleasant and helpful. I was even able to use the 10% discount provided once I checked in on Yelp. I appreciated that! The shop itself was a bit messy and could use a good scrub down and some of the signage needed some TLC but overall we had a good experience and would recommend to others. We went late on a Friday night and were happy to grab some late night ice cream. It was pretty busy and there was a line so I can imagine it's tough trying to clean both inside and outside tables when you have such a line. read more

Ben & Jerry’s - Outside entrance - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

Ben & Jerry’s - Signage needs fixing (missing F in Flavors) - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

Ben & Jerry’s - Inside of shop - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

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Ben J.

Thanks for the rating! We're glad you had a scoop-tastic visit. If…

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Daisy Q.

0

1

0

8 months ago

The ice cream is always great. The servers are always so happy to help and they're fast. I especially appreciate a smile with the service.

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Philip S.

Thanks for the wonderful feedback, Daisy! We're delighted to hear you…

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Doug G.

Elite 26 All-Star

4168

2470

15211

3 years ago

First off, kudos to Ben & Jerry's and this location for being accepting of all patrons and making their kind hearts and open minds known to all! This B & J sits about a block away from the Tennessee Aquarium, and while it is not a large place, it funnels folks in and out fairly quickly. We opted to pop in to get a few scoops and a milkshake. Love the flavor options and the nieces and nephews loved all the waffle cone varieties! The staff here were friendly and kind, even with a constant line of hungry sweet seekers. There were two associates actively helping the line with a third making waffle cones...they had a system and it seemed to work for them! The kiddos enjoyed a scoop or two with zero complaints and the adults got shakes...Cookie Cookie for me! Price was a bit steep as the shake cost $11.00...but I knew what I was getting into when we walked in the door. Overall, great Ben & Jerry's spot...happy to support them at this location and from afar...as supporting them means delish ice cream, and I cannot be made at that! read more

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Judah P.

0

85

199

1 year ago

I love their ice cream!!! It's amazing but a little pricey$$$$. They were fast and the place was so nice!!

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Philip S.

Hey Judah, we're delighted that you enjoyed our ice cream and the…

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Teresa R.

0

1

0

7 months ago

The team (Danielle, Will and Cas) were quick to help out and managed our order efficiently (we had 4 kids and it was a busy time)! Store is clean too, so a welcome spot to enjoy our treat! read more

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Philip S.

Thanks for sharing your wonderful experience, Teresa! We’re glad…

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Don S.

173

669

1086

3 years ago

The entire store was dirty including the bathroom. We were there on a weekday (evening) and it was very busy so perhaps they just didn't have time to clean up inside. And I am not even going to mention the large roach that crawled across the floor as we stood in line to order. The staff was fast and friendly and kept the line moving along nicely. The ice cream was great so I am trying to keep that in mind as well. read more

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Philip S.

Thank you so much for taking the time to leave us this review, Don.…

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Lisa B.

Elite 21

82

660

498

3 years ago

$7.50 for their smallest size scoop. Do these people not have children?! Come on now! I'm lactose intolerant and just wanted a small scoop of ice cream. The young man was nice enough to say the small has two scoops, and would give us an extra cup. Kind, but why not have a kids size?! Place was pretty dirty. Ice cream tasted old and gritty. Usually a big fan of Ben and Jerry's. Save yourself some $ and either go to Clumpies or buy a pint of Ben and Jerry's at the grocery store for the same price as a single scoop! Actually, probably less ;). read more

Ben & Jerry’s - Sad, old tasting, gritty scoop of chocolate peanut butter. - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

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Philip S.

Thank you very much for taking the time to leave us this feedback,…

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Terri S.

1

9

1

11 months ago

The ice cream is very good, but I couldn't possibly give this more than two stars based on the almost $10 I paid for about one scoop of ice cream that they call two scoops but the "two scoops" is in a very tiny cup, so it's really 1 scoop. Not worth the charge! read more

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Philip S.

We appreciate your feedback, Terri. We understand your concern about…

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Eva M.

0

5

1

11 months ago

Would love an explanation as to why a pint of ice cream at the Ben & Jerry's store is almost triple what you pay at a grocery store, for the exact same pre-packaged ice cream... read more

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Philip S.

We appreciate your feedback, Eva. We understand your concern about…

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Katie P.

0

1

0

10 months ago

The staff was very friendly from the get go and Skyler provided speedy and accurate seevice

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Philip S.

Hi Katie, thanks for your wonderful feedback! We're glad you found…

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Jason W.

0

3

1

1 year ago

even during late night hours ben and jerry's never disappoints. great people, great service, and great ice cream. read more

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Philip S.

Hi Jason W., we're glad to hear that our late-night service and ice…

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Malinda S.

0

1

0

11 months ago

Got a vanilla on a waffle cone. The humans were very helpful. They were fast and convenient. Come to Benny and Jerry's for the best ice cream ever. read more

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Philip S.

Hi Malinda, we're thrilled that you enjoyed our classic vanilla on a…

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Judy S.

0

2

0

11 months ago

Great service with smiling and very friendly employees. Would highly recommend stopping by.

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Philip S.

Hi Judy, we're ecstatic to hear that our team's friendly service left…

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Taylor H.

Elite 21

1086

147

392

3 years ago

Location of Ben n Jerry's was right near wooden city restaurant. It was the perfect place to get a quick dessert right after our meal on our walk back to the hotel. Of course it was quick service. They were out of my favorite flavors but not a big deal. For 1 scoop and no cone it cost $8.09 but when you check in you get 10% off which brought it down to $7.37. However, in my personal opinion you might as well go to Publix to buy a pint of Ben n Jerry's for the same price! But we pay for the experience and it was fun to go picking out a scoop at your local ice cream store! read more

Ben & Jerry’s - Cookies and cream - Ice Cream & Frozen Yogurt Near Me - Chattanooga, Tennessee

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Philip S.

Thank you for choosing Ben & Jerry's, Taylor! We're delighted you…

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Adam W.

0

23

1

1 year ago

Shockingly confused and rude service. The menu on the wall is out of date. They are charging $8 or $9 for a small cup. They tried to charge us the dipped cone price for a regular cone. Two cashiers couldn't agree on the right way to ring it up. Definitely go to Clumpies instead. One of our worst experiences in Chattanooga! read more

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Philip S.

We appreciate your visit, Adam, and regret to hear about your…

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Kathy C.

0

1

0

1 year ago

nice place, clean and very friendly staff. would go back again. Fun atmosphere and great place to be on the weekend!

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Philip S.

Hello Kathy, we're delighted to hear about your positive experience…

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More info about Ben & Jerry’s

201 Broad St
Chattanooga, TN 37402
Directions
(423) 265-8606
Call Now
Order Takeout or Delivery
Start Order
Visit Website
https://www.benjerry.com

Full menu

Hours

What time does Ben & Jerry’s open?

Ben & Jerry’s opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Ben & Jerry’s close?

Ben & Jerry’s closes at 10:30 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Ben & Jerry’s closes at 12:00 AM (Next day) on Friday and Saturday.

Mon-Thu, Sun 11:00 AM - 10:30 PMFri-Sat 11:00 AM - 12:00 AM (Next day)

Payment methods

Does Ben & Jerry’s take credit cards?

Yes, Ben & Jerry’s takes credit cards.

Indoor Amenities

Does Ben & Jerry’s allow dogs?

No, Ben & Jerry’s does not allow dogs.

Outdoor Amenities

Does Ben & Jerry’s have bike parking?

Yes, Ben & Jerry’s has bike parking.

Does Ben & Jerry’s have parking?

Yes, Ben & Jerry’s has parking options. Garage Parking

Other Amenities

Does Ben & Jerry’s have free WiFi?

No, Ben & Jerry’s does not have free WiFi.

From the Business

Specialties

Head to our Chattanooga ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

More Info

Health Score

Review Highlights - Ben & Jerry’s

“That describes Ben & Jerry's selection of Ice Cream they brought to the Tennessee Aquarium's 2023 "Fish + Sips" event.”

Mentioned in 4 reviews

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4.1(104 reviews)

1.5 mi

This was once our go to place, especially when we had out of town guests. Our most recent visit was…read moredisappointing in every way. First of all having to sit and wait to be told to go to the counter and order was a very long process. Second, our waitress obviously was not happy to be there. And third most important was the food. Our orders were not correct, had to repeatedly ask for the correct food. The quality was not near what it used to be. Very disappointing.

Loved our dinner experience here!! We first ordered a lovely French red wine... very good and not…read moreoverpriced. They serve water and homemade French bread with spices & olive oil to dip in... great combination of Rosemary and other spices. We ordered Escargot in garlic butter... a large plate full and perfectly cooked. We ordered the Beuof Bourgeois and Cayenne Crusted Salmon and WOW they were phenomenal!! Ofcourse we shared a Nutella Crepe for dessert. Mmmm so good. French chef Virginia is friendly and very talented. The atmosphere is wonderful with eclectic artwork and music on Friday nights!! The service outstanding. Dinner is served Thursday Fri & Sat nights. We will definitely be back!! 5****

Dinner was excellent. Highly recommend. Make reservations to be safe.

Salad

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Indoor

Julie Darling Donuts

4.2(234 reviews)

0.6 mi

•$

Julie Darling Donuts was absolutely delightful from start to finish. The donuts were fresh,…read moreperfectly sweet without being overpowering, and surprisingly filling. You can tell they're made with care, not just churned out for volume. The texture was spot on--soft and tender, not greasy or heavy--and the flavors tasted clean and well-balanced. This is the kind of place where one donut easily turns into two because everything looks and smells so good. If you're looking for a genuinely enjoyable donut experience that feels thoughtfully done rather than mass-produced, this place is well worth the stop.

Had the Salted Carmel donut here and it might be one of the top 5 donuts I've ever had in my entire…read morelife! It was almost like an old fashioned but more soft and moist on the inside and the salted Carmel topping was so good! Absolutely worth a visit!