Booked a taxi yesterday from Chantlands Ave to Hedon for 6pm. Done the same trip many times and…read moreknow the quote of £18:50 but this time was different. I taking just a few items from my dad's place as he passed away just over 1 week ago. The Indian driver in car 62 was not only 10 mins late but he immediately tried to charge me and my 74 year old mother double the fare. When we disagreed he became extremely rude, confrontational and aggressive. I have never in all my years experienced such distress and bad customer service. As no manager was available on Saturday evening I now have to wait and see ehat the company manager has to say on Monday. However, the gentleman who did answer the phone was very polite and apologised on behalf of the Company. #hullcars #01482606060 #hulltaxies #Hull #taxi

Have to put one star to be able to leave a review 0 isn't an option. Booked a taxi from 606060 for…read more10:00pm tonight. Was told it was arriving so went out the front of my friends house at 10:00pm. Understood it was Hull Fair and waited a bit. At 10:15 I called and a lady answered- 'Sorry, it will be 5-10 minutes' .I waited. At 10:35 I called back to a male answering the call' The taxi was dispatched to your address at 10:18pm and you weren't there so he's left and now there are no more taxis.' I said 'I appreciate your computer says that, but it's got it wrong. I'm a human telling you I've waited for 35 minutes outside and it hasn't arrived' We argued this for a while until he agreed that he was prepared for me to walk home rather than send another cab or admit they were wrong. Great support for a woman at night from a trusted taxi firm in Hull. I have had lots of good experieces with this firm for many years. This is why it is so upsetting.

Can't pay in app but they say, it's OK you can pay in car. What they don't say is it'll cost you an…read moreextra 30p! Was told 'that's how it is and now, I'll have to speak to management' but nobody is available. Used this company for 18 months but will be looking for another company now

Had a guy taxi Me across town from cottingham road to Marfleett lane area, was genuinely a pain but…read moremy driver was so sound and kept speaking to me to make sure stuff was good and was understanding when I was being a pain, gave the man a good tip for the inconvenience but great customer service, one of the best taxi journeys ive had tonight, keep it up

They never pick up the phone. Im starting to think that they do not even exist anymore.read more

From the owner: taxi in hull, taxi hull, airport runread more

Waited nearly 10 minutes in the queue then when I got to the front as I was halfway through saying…read moremy order the girl serving me was interrupted by the woman frying, who looked like she was in charge, to serve a guy who had shouted his order from the front door and wasn't even in the shop nevermind the queue. I presume he was a regular which they allow to skip the queue. Then I had to repeat my order when they finally got around to serving me. Terrible customer service and no way to run a business, and as a result my family won't go near the place ever again. On the food front the chips were rubbish. When can we give zero stars.