Nice apartments and nice location with move-in specials. Poor insulation so you unfortunately hear…read moreeverything from your neighbors, questionable tenants living there that have little regard for others in the building, minimal amenities for the price you're paying. Only a few months into our lease and we unfortunately haven't been able to enjoy our time here due to disrespectful neighbors so it's a toss up if you will have a good experience or not- definitely would recommend top floor!

Great apartment building. Very airy, lots of…read morewindows/light. Stainless steel appliances and granite countertops. And the location is both "happening" and quiet. Love the trail that literally runs right through it. A quaint little village neighborhood within the city of Ankeny.

Had the property manager just walk in my apartment after he said he knocked? He just walked in…read morebecause my tv was too loud at 445pm? Literally just opened my door and said i can just walk in if i know you are home. Suggest your avoid this place like the plague. Ankeny Iowa

This review may be a little biased because my husband and I rented an apartment here after years of…read moreowning a home and selling it and then looking for land to build. If you've never been a home owner then you may not miss the privacy like we did in contrast to renting. Okay...the PROS at Woodland Reserve Apts. -- The apartments are very nice. They are well kept, well maintained, and pretty decent sized for the rent you pay. The community is fairly tame, not a lot of "riff raff" and we found the management to be responsive and helpful when there was an issue. The very first night we moved in we had an issue with loud non-stop noises above us. We gave it some time (a few weeks) and then complained to the manager. He quickly dealt with it which we appreciated. When a new tenant moved in upstairs it sounded like she was wearing wooden clogs and doing the "River Dance" across her floors.

advise everyone to stay away- looks like a nice area but if anything is wrong maintenance has ZERO…read moreclue what they are doing- few days ago it rained alot and i went to bathroom and seen a puddle in our bathroom- i look and its coming from the hole from the towel rack which we dont use and from under the carpet entering the bathroom- maintenance just likes to fight and cuss real loud out front of the building (which i have video proof) and now when they came 48 hours later to look at this water issue they accused my girlfriend of it being from a "wet rag" and said we will just caulk the hole. CAULK THE HOLE?!?! ok so lets get mold growing under carpet and between walls..... move here if you dont like stuff getting fix.

Moldy ceiling! My daughter's apartment and I can not visit due to the mold. Maintenance has known…read morefor months about the roof leak and worsening wet spot in the ceiling. When the ceiling came loose and started dripping in the kitchen, the screwed the nasty piece back up full of mold. This was in December. There has been mention of timely repairs or efforts to correct this.

This place is now called Woodspring Suites and is quite the nice experience. Everything is quite…read morebasic, but you do get a small kitchenette and fridge for your stay, which is quite nice, as there is nothing but chain fast food places to eat all around. I suggest you buy your kitchen ware at the Walmart down the road, as they do have a coffee maker and pans and what not for PURCHASE at the front office, and for an exorbitant markup at that. Be aware of the front desk hours, as the workers live on site and thus it's kind of rude to be bothering them after hours. Get what you need before 9 pm on the weekdays and earlier on the weekends. Simple as that. Ken helped us out a lot and was an absolute delight, but the entire staff was helpful the entire length of our stay. Overall, I recommend this place for your long stays, but keep in mind that while it is indeed quite nice and clean, it is quite simple and basic. You'll get the hang of it in no time.

Absolutely filthy and won't acknowledge nor respond to emails or calls. Mold in the bathroom and…read morethe shower didn't even work.

This Redwood at this location has varied size homes and all have attached garages. Unfortunately…read morethe room for 2 normal sized vehicles in their garages are tight. Decent room sizes and walk in closets for the rent paid. The configuration of the floor plan on 1 particular end unit is odd to me where placement of living room furniture has to butt up or close to the kitchen counter. Otherwise all floor plans are similar as in like a storage elongated container - garage door to mud room door with front side door leading to rooms and guest bathroom and out to the sliding door to the small square footage patio. Some units have kitchen windows facing the street but most share a common wall with their neighbors. Same is true of the bedrooms. You get a window at each bedroom. I call this type of housing multiple ranch style duplexes. You pay for everything. There is no basement to go to during tornado season. Lots of pet owners and a mix of races and ages rent here. There are poop bag stations everywhere but at times, we get inconsiderate dog owners who do not pick up after their dogs. The floors are manufactured tiled and the older units are scuffed up. I would like to see these floorings replaced but especially the worn carpets in the bedrooms. They are very flat from years of abuse. My dog love the different scent on these carpets. They dont provide washers and dryers which you can rent from them for $50 per month each. Im sure that has risen. I do like their high ceiling but to some renters, that is excess electric bill to pay. There is no option when it comes to your internet provider here. They have a few locations in Iowa, N Carolina and Illinois when you rent from Redwood. Plenty of nearby gas stations to choose from. The library, grocery stores, eateries, doctors and veterinarians and a movie theatre are close by. So is the police station and fire-station. Unfortunately like most corporations, they too have a high turnover of office and maintenance staff. They do try to have small get to know gatherings sporadically throughout the year. They do organize a neighborhood garage sale during a summer month but i stopped participating 2years ago. This past summer was their 2nd year. There isnt much sales traffic when this happens. Sometimes you get inconsiderate neighbors who allow the slamming of kitchen cupboard, side and front doors. I had a couple whose husband rumble his big motorcycle from the garage before taking off. He also worked on vintage cars in the garage. People do forget that they share common walls and everything they do has a dominoe effect when in a rental complex. The maintenance staff is prompt and professional. The past office staff is professional, cordial and can be helpful, depending on the situation given. Be mindful of their office hours. They do have open door self tours on some units. I will miss my independence and this location when i leave here next year.

The team is not only skilled but also friendly and respectful, making every interaction a pleasant…read moreexperience. I really appreciate how they keep the property clean, safe, and well-maintained--it makes living here feel comfortable and stress-free

One star is still too much for this place. Campus Town and Campus View are under the same…read moremanagement. Which is TERRIBLE. I had so many issues for the amount of money i was paying for my one bedroom in a two bedroom apartment. You would think they would be more professional to paying customers but NOPE. Amanda is a joke. She lies to your face about everything and is as phony as it gets. My roommate who THEY paired me with had a cat that they knew about. The cat had scratched all the furniture and they had the audacity to tell me it was my responsibility to pay for it too. LOL RIGHT? The other loser in the office (can't remember her name, brunette) was standing outside with us one morning when we all had to wait because the fire alarms were going off for 30 MINUTES. My roommate asked her what was going on, assuming she would know since works there and her response was "How the f*** should i know?" classy right? Should've put her in her place then. Just when i thought they were done screwing me over, because my lease was up and i moved out. I got $30 back from my deposit. LOL. All my areas were clean, i know this for a fact because we had Molly Maids clean for us. Then they claimed I didn't return my key EVEN THOUGH my mom was with me when i did and charged me $50 for it. I have saved multiple people from signing a lease here and will continue to do so. This place is a SCAM.

This place is run under the same mana as Campus Town. DONT LIVE HERE OR THERE!…read moreAs soon as my roommates and I moved in, we noticed how poor this place was. From day 1, we have had problems with management. They are never there, no matter how many times you ask or put in a request to maintenance, they will never fix it or will do a half-a job. Mariah is the only one ever there (if she is) and she doesn't lise to anyone's concerns and put us on the back burner. she has broken many state, city, and county codes, ON TOP of her own lease. She's a con-artist. don't. live. here.

Ive been here 2.5 years and its been great for me. Since then, they have new management and they…read morehave been super friendly and easy to talk to. They have installed new laundry facilities with wireless payment and fiber internet. Never thing is contactless. With I like! Great starter place and affordable.

I do not live here. but my boyfriend has for the past year. and he's been sick since and we weren't…read moreable to figure out why until about 4 months ago. we found black mold in all of the vents. he let management know and they haven't done anything about it. we've called over and over and left voicemails with no response!!! he has now started coughing up blood so I took the matter into my own hands and took off the vents and cleaned them myself! if you saw the pictures of how much mold was caked on our vents you would be telling me to call an attorney I want something done about this NOW.

I've lived in the apartments between 1700 - 1730 (or whatever the last apartment is) on Pine Rd for…read more4 years. Management has changed since I have been there - but 3 things have remained: 1. When it snows less than 2 inches, they will be there to shovel the 'nothing' off of your steps at 6AM. I'm sorry - not actually shoveling, more like SCRAPING the nothing off the stairs. (Don't need an alarm clock on those days, because they definitely make it known they are out there) When it snows more than 2 inches, and you have to swim through the drifts between the garages, they are nowhere to be found - I end up shoveling and laying salt myself. Either ALWAYS shovel and lay salt or NEVER. I don't care either way. Am I paying more for this service that is provided only part of the time? "bundled" into my rent? 2. Pest inspection/spray - a guy sprays twice a year in the kitchen and bathroom. They only give you 2 days notice for that. The note states "no need to prepare your apartment in any way" YEAH OK - any normal person is going to want to clean their apartment or at least pick up things that are personal items that they don't want some random person to see. That causes a headache. 1 week notice would be a lot nicer. 3. NEIGHBOR WITH LARGE MEDICAL VAN. This is probably the most annoying thing of all over the last 4 years - one of the people who live near me between 1700 - 1730 or whatever, drives a Huge Mercy Medical van.. if you have seen these apartments and garages, you will know they are 'staggered' and his garage is one that happens to 'stagger out' so it is closer to the parking area along the sidewalk.. He parks his van there making it nearly IMPOSSIBLE to get your vehicle through that parking lot, or let's just hope you're not parked right next to or behind him because good luck getting out. At one point there were 2 of those vans in 2 different driveways. talk about jam-packed. Things that large should be required to park along the curb or in the street. Thanks.

Oh, no problem. Let me just haul my trashcan over 4 feet of an icy snow mountain separating the…read more'parking lot' from the curb where the trash needs to be. An idea - snow blow/plow the snow in between the apartment buildings on this road., then it's easier for your tenants to take their trash out to the curb, without nearly breaking a neck or tipping the trash can over.