This Ross somehow feels undiscovered despite being centrally located on Chagrin Boulevard in…read moreBeachwood. You'll find it at the Pavilion Shopping Plaza. INVENTORY: The inventory is minimal, most of the store looks unfilled. This is a good destination for winter attire like coats, boots, hats, and mittens. Because really who knows where to find their winter stuff?! The store has a great selection of pretty cheap and quality shoes. There is a bunch of seasonal decor for Halloween and Christmas. All the ghost stuff is adorable. STORE: The store is never crowded so you can really wander around not constrained. The store tends to be clean and well organized. SERVICE: The service is okay. The lines are pretty congested and always have one attendant creative a very slow experience. Staff aren't very attentive or supportive, ask clients to remove their own hangers from the merchandise. I infrequently visit this store due to more expensive and more modern clothing inventory at other local stores. I will soon shop for coats and boots though due to incredible deals.

Pleasantly surprised by the selection…read more I happened to be in the area and decided to give this place a try for some clothing for my kids. They had lots of name brand athletic wear at great places. Nice selection of shoes and pajamas. It's a large store with lots to offer.

Well last minute birthday gift. A friend said check Gabe's out. First time in the store. Anywho I'm…read morenot a celebrity so I just felt uncomfortable . Then when I headed to check out, someone talking over the intercom. Then as I'm trying to talk to the cashier, she's Focus on whatever that's going on other than checking me out. I'm talking to her, trying to ask a question and she's totally ignoring me. Had to ask her are you listening to me. I'm guessing that was the boss that was standing behind her but lack of being professional. "Note" everyone don't steal.

The store is a mess. They don't offer tap to pay unless you download their app and the workers are…read moreless than helpful to put it politely . Just needed some work clothes. Of course I had to use self check out and when I realized I couldn't pay on my phone .. like every other store .. they told me to download an app . Like as if Walmart doesn't have enough of our data so their billionaire CEO can change the prices on during a recession .

Some of the night staff employees near the checkout are miserable. Particularly an older white…read morewoman with longer grey hair. Please consider hiring kinder employees. The older folks at the door are always pleasant though. I appreciate their attitudes.

The customer service was fantastic. It was a busy Saturday and the staff was energetic, helpful,…read moreand friendly.

Needed to return items bought in March prior to store closing due to Covid 19. Items were bought in…read moreTaylor, Michigan. Store still not open. Called customer service number ti see if, I could return at this location. Was told I could. One there, had an issue with not wanting to give me the original payment method. This store wanted to give me a gift card when I had the original receipt with tags. Manager Steve acted as if he wanted to fight as was very rude. Very poor customer service. In fact, he taunted me an encouraged me to call corporate on him and file a complaint. I took his advice.

What a great experience painting bunnies for the Easter season!! Such a fun ladies paint night!…read moreLisha was great and had everything super organized!! Such fun and sweet gift bags for us too which was so unexpected! We each were given our own tools. So grateful to have had this experience! Reasonably priced experience for sure. Black River Cottage is also loaded with antiques and Knick knacks so fun to explore for fun gifts for people.

I've found something special to purchase every time I've been to Black River Cottage! The selection…read moreis ever-changing, and everything is so fairly priced. Probably my favorite items are the watercolors on display. I drop by whenever I'm looking for gifts, but I mostly bring home something for myself!

Had a great shopping experience with my Oberlin College student this past weekend. Needed to pop in…read morefor some tech stuff for school and also we ended up in the toy section! Best Lego selection I've ever seen! Plenty of games, too, like Catan at a great price ($44) and scored a few card games, too. Quick self check-out. Plenty of parking. Very clean and well stocked store.

Passing through on a road trip, we found this Target friendly. The staff at the register and at the…read moreStarbucks inside were efficient and nice.

The store is big and clean but the merchandise is cheap. I would compare it to dollar store…read morequality. The prices didn't seem like a great deal. I would skip this store and shop at another big box retailer.

I went to big lots and before I could even get through the door the lady made it a point to tell me…read morethey close at 9:00 which I knew this not even a hello or friendly greeting. I found a few things and wanted what they had on display but appraently they were out so I asked if I could buy the display they worker there said no they cannot sell would be getting a truck in the next day and he didnt want to open a box and put another one together very rude and lazy. I would think Big Lots would want to make as much money as they could since they are going bankrupt and now I can see why. No customer service very rude I will never shop there again.