I've been 3 times so far and everytime I've experienced super nice ladies. I've not heard who fathered their neighbors baby or anything else that is not my concern (another recent salon spent all 3 of 3 visits stopping to come in front of me to tell me about their neighbor that they didnt offer cookies to because she wanted the last word, I'm rolling my eyes AND shaking my head) Bella Diva- very nice ladies, they make you feel welcome, the stylist knows just what to do, it's always clean in there. They don't rush you through yet they don't drag it out. It's....just right. read more