Mobile Care (the store, I don't know about the kiosk) at Square One Shopping Centre has loads of…read morepositive reviews on Google! I was surprised there was no page for them on Yelp, so I had to create it just now.
The man who I believe to be the manager, Mohammed (I hope I spelled his name right), is simply amazing! My Huawei phone's battery became what I can only describe as 'pregnant' (it swellled up!) and I was worried about my phone, and clearly I needed to replace the battery. I went to a bunch of different mobile phone repair places in the Mississauga area, including two other places inside Square One Shopping Centre. The other places either quoted a ridiculously high price ($60 just to do the battery replacement), or said they can't do it at all, because they don't have the battery for it, and don't know where to get it from because their suppliers don't deal with Huawei phones, and they were so busy they didn't seem to care about my issue. I was starting to lose hope...
Then I went to the Mobile Care store, I showed Mohammed my phone and its problem. He explained clearly to me what I needed to do. He told me to find and purchase a replacement battery online (such as on Amazon or eBay) for my specific phone, and he will be able to replace it for me for only $30, which is totally affordable! So I did what he said and managed to find a replacement battery. It was a week or maybe two weeks later that I went back to Mobile Care with my phone and new battery, and I couldn't believe it but Mohammad remembered me - he even remembered the exact phone I'd brought in to show him before! (This is a very busy store in a very busy mall, so I was astonished by his good memory, and it made me feel like a very important customer, you know?) So I left the phone and battery with them, and they did the battery replacement for $30 - no weirdness, no extra charges - and when I came back to get it, it was just like new, I was so happy!! I would recommend anyone with mobile phone issues to go see Mohammed at Mobile Care at Square One Shopping Centre (the store - I haven't been to the Mobile Care kiosk in the same mall yet).
One thing I should mention - we were hoping Mobile Care might be able to do something about my mother's laptop computer, as it was going through the same problem (pregnant battery, lol!) - but they said they only specialise in phones, so they can't do laptops. Although disappointed, we really appreciated the fact that they are totally honest about what they can and cannot do, and they won't try to mess around with something they are not trained to do, just to get our money.
Skilled, knowledgeable, hard-working, and trustworthy - isn't that all you want from a business? *Five Stars*