Took Bell Cab recreation from Onario Airpot. Thier rate has gone up since one year ago. Upon arrival, they could not provide either a printed receipt nor emailed receipt. Very odd. And automatically tag on a 15% tip charge at point of transaction/ payment when I wanted to tip 10% due to driver. Taxi companies losing market shares because they just cannot offer the requirements that riders need such as emailed or printed receipts. As simple as that. I would ride Uber or Lyft from now on as much as possible. Let Taxi companies die. Bell Cab never emailed me the receipt. So I called them today at 909-884-1111 and a girl answered the phone. She told me it will take 1-3 days to email me the receipt. She asked me for my email over the phone 13 times. Wow. This is a horrible company. Taxi ride from Ontario airport to my home $90 including 15% tip. Not worth it. Take Uber or Lyft from now on. Horrible cuatomer service. Just the worst. Btw their listed phone number on Yelp does not work. 909-391-1434 does not work. Called but disconnected me. read more

Bell Cab - Bell Cab Receipt at Ontario Airport - Taxis Near Me - Ontario, California

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I helped elderly lady call this service and I was impressed with how fast they got there and how attentative and courteous the driver was. Way to go. read more

Why do you say you offer Wheelchair assistance vans if when someone who is in a wheelchair calls you guys to request one and you says who we have one and were call you back and we wait 3hours or more for you guys to call back and we end up calling back and you guys say this OH SORRY MS WERE STILL LOOKING FOR ONE and I'm not even going to recommend you guys to any of my friends who have wheelchairs or my family who don't use a wheelchairs and I'm very dissatisfied and disappointed read more

Driver of cab 1217 (or 1712) drove me from the Ontario airport to the Orange County airport it was almost $150.00. 11/11/24 830pm. It was night time in a town I was unfamiliar with and the driver demanded a tip! I told him I had no money. I hadn't expected to be bumped from my flight. The driver kept saying "A TIP! A TIP! " then he said "Give me credit card!" I did and he proceeded to charge $20. He gave me my card back and said not to worry that he "only" charged me $20. He had a Russian accent and scared me very much read more

Today, I am giving zero stars. At the airport the cab guy that tells you which cab to get into was walking around the Uber waiting/general pick up area asking if people wanted a cab. Although he didn't ask me, I managed to get his attention after 3 attempts and told him that I needed a cab. I told him it's a. 10 minute drive. He actually told me to take an Uber. I verified twice with him that he didn't want to provide me a taxi, but was in fact telling me to call an Uber. I did get an Uber. I had my mom, 3 bags, and a dog in a soft kennel. While waiting for my Uber 2 other cab drivers asked me if I needed a taxi. I said, no. And I told them what happened and pointed out the man to them. When I left they were pressing him about driving business away. I won't be bothering with Bell Cab Service from the airport in the future. read more

I have been using then for years. Started back in the day when Uber and Lyft did no provide reliable coverage to go to Ontario airport. So out of habit I still used them. Ocassionally I use lift on the way back from the airport. Most of the time I jumped into bell cab at the airport because it was convenient. Over the years there were some problems but they either resolve or did not result in bad outcome. ie driver was 30 minutes late, I wasnt able to get proper b receipt for my ride, can't pay with credit card, ect... Anyway this last Tuesday, I called and reserved a ride for Wednesday to get picked up at 10:30am to Ontario airport. The agent that helped me who had an Indian accent with the name of Vince. Next day, around 10:15, I called to make sure someone was coming, it was Vince againhe said don't worry we got someone for you. 10:40 came, no one has come. I called and was told they're looking and will get me someone. 11 o'clock came, still no one. I called and vince Said they didn't have anyone and I don't know when they would find a drive for me. I incredulous, I went ahead and tried my luck with Lyft and was able to get a drover in 6 minutes. i called Vince back and canceled the bell ride. I asked if there would be cancellation fee, he said yes. Then I got upset and said you didnt have a ride for me. Vince then yelled at me no they won't charge. Anyway, at 11:50 I was about to board my plane, a bell cab driver called, and said he was going to pick me up. So besides being able to pick me up on short notice, Lyft cars are cleaner, and and cost 2/3 the price. Who needs cab service anymore? read more

Driver does not respect other local traffic, horn me for no reason on my way home from work during rush hour. read more

Bell Cab - Bell cab on the right was following me and horned when passing on the right - Taxis Near Me - Ontario, California

Bell Cab was a lifesaver. Uber does not go to the Ontario airport and Lyft had a limited number of drivers so I waited and waited. No drivers available. I called Bell Cab and Mohsen picked me up. I was home in 15 minutes. Dump Lyft and Uber at the airport and roll with Bell Cab company. read more

Horrible. Nightmare. Don't use! I called a day before to book an early morning ride to airpot. Was confirmed. Then cab didnt come...and when I called, they said it would be 45 minutes late. Missed my flight. You will regret this. read more

I took a Bell Cab from Ontario airport to the closest hotel 1.3 miles away. No problem. I asked the driver that I needed to catch a cab at 4:00 am to catch another flight at 5:30 am. No problem, this is a 24 hour cab service. I called at 4:00 am to catch a cab to the airport. They called me at 4:15 am and they cannot go to Ontario Canada. What?? This went on for 5 minutes on going to Canada. They couldn't find the hotel, which the hotel says they come here all the time. The wait time was over an hour and they told me it is 4:15 in the morning. Isn't this a 24 hour cab service???? I had to run 1.3 miles at 4:20 am in 40 degree weather to barely get checked in. This company is a joke. The people in the office had no idea where Ontario, CA was. read more

Great friendly service very helpful very fast good Musi and safely I Love the ride nice

Passengers Beware!!! I would leave a negative number rating if it were possible. Driver Abbas cab #1764 charged double what Lyft charged for the same trip. My husband was tired and mistakenly left his cell phone in the Bell cab/car. We called dispatch within minutes and got the driver, Abbas on the line. He claimed to look for the phone and said he had one other passenger who he knew well and said the phone wasn't in the cab. We used an app to locate the phone which last showed the phone in his car on the highway. We called again hours later because we were notified someone had my husband's phone at the Inland Empire Mall. This driver clearly has a nefarious side business while driving for Bell cab company. We will never use another cab company again and will stick with the more honest and forthright drivers we have had with Lyft. read more

was driving back home in Fontana california with my child in the passenger seat when a driver from this company swerved onto the shoulder of the road to cut me off and turn right even though i was turning right as well. they continued to drive around 80-100 miles on the freeway, constantly swerving lanes. it was a car from bell cab co. the number on the car was #1712 and i seriously hope he gets dealt with. read more

WARNING! Do Not Ride BELL TAXI without asking their BASIC TAXI FARE! Do Not trust Fare Meter inside of Bell Taxi. They will RIP you OFF. It was my mistake. After long long flight I was tired, so I just gave taxi driver my address, then fell asleep. I thought that the cost of a All taxi ride in regulated, and each taxi charges the same fare by meter inside. WRONG! NOT BELL TAXI! I have been using Taxi for several times a day for over month in US, foreign country and all of them were practicing Ride Fare Regulation by the Meter inside. NOT BELL TAXI. read more

The scariest ride of my life, and unfortunately for me, a 30+min ride. The driver was swerving all over the place, going 90mph on the freeway at one point, slamming on the gas constantly so I was being yanked back and forth in my seat, he slammed on his brakes from anywhere between 75-90mph to about 30mph multiple times *on the freeway* because he couldn't see the lines on the road, almost hit multiple cars, and was far more concerned about what was on one of the 4 screens in his cab rather than the road. Then he seemed super annoyed I only gave him a 15% tip when honestly I should have done $0 on the $100 fare! Way over priced, absolutely terrifying, will NEVER use this service again! read more

We waited for over an hour for a cab. I called Bell Cab twice and spoke to "Monica" who states that passengers will be pick up on a first come first serve. Well this was not true. When it was our turn we walked towards the cab, the driver got out and told us he was there to pick up a passenger and we would have to wait for the next cab. It was so hot and humid yesterday July 30 2021. Yes This happened after waiting for an hour and a half. Their costumer service was horrible. I will never call them again. We ended up renting a car for a day. We just wanted to get home. read more

Just had the worst FIRST time using this taxi service from Ontario Airport! I have never had a driver be more concern about other waiting customers than the actual customer they were picking up. Helen, the driver, had the nerve to tell me another customer has been waiting for a long time. I did not know cab drivers were clairvoyant...And wrong Even that customer corrected her and said they just got there. Furthermore, the other customers can call the cab company phone number JUST LIKE I DID! I get in the car and told her she went about this the wrong way. Her response was to remove her mask to talk to me. I told her to put her mask back on! This Helen should not be driving anyone! Her biases showed badly today and she met the wrong one. She even called in a car for the guy she claimed was there longer and describing what he was wearing. She thought I didn't understand Spanish. Yep, this moreno did. Not to mention the meter is suspect. Cost me double of what I would have paid Lyft. I should have just waited for Lyft. I noticed she had wrong address typed in and I'm wondering if that's what hiked the price up. Hmmm? $33 from Ontario Airport to Claremont. Welp, if she was looking for a tip, she can go back to the customer she claims was there longer. I will be calling her supervisor tomorrow per the suggestion of the dispatcher. read more

Bell Cab - Taxis Near Me - Ontario, California

As usual rude drivers speeding and trying to overcharge. Unfortunately Ontario airport does not let Uber or Lyft do any pick ups read more

DO NOT RECOMMEND!! We had scheduled an early pickup for an international flight. The morning of the pick up, we didn't receive our notification call informing us of our cab on its way. When we called the company to inquire about our cab they informed us that our driver was not in the area and wouldn't be and there was nothing they could do. Fortunately, Uber was able to pick us up and drop us off in time. I do not recommend this company. read more

How does one give 0 Stars?? Car REEKED of pot/weed/marijuana. Driver barely spoke English. Meter was running BEFORE I got into the car, and he tried to keep it running after he'd arrived at my destination and got out to get my bags out. I told him I knew that he was trying to play the meter and to shut it off. He tells me "I cannot turn off the meter until your bags are out of the car, sir." Normally the fare from ONT to my office is 9.00 (3.8m) He pushed it to $14.00, and then asked if I'd be OK tipping him 30% "because the card company charges 10% to taxi drivers. Screw that. No wonder ONT doesn't allow Uber, they have a great scam going. Dopers driving the general public, ripoff rates from the airport, city must have a great kickback happening. Bear in mind, it is the city of ONT that prevents Uber from airport pickups. read more

I live in Fontana & all the cab companies in 'current location' search were sketchy at best. I widened my search to Rancho Cucamonga & this company came up in Ontario. As I was going to the Ontario airport I thought I would give it a shot. I had an early morning flight. They were 10 minutes early in a newer model Prius. The driver was very polite, my only complaint was that he didn't seem comfortable driving in the dark. A couple of times he put on his high beams & slowed down to make the necessary turns to get on the freeway, merge, etc. Since there was no traffic, it didn't really matter. Got to the airport with time to spare. I will call them again for my next trip. read more

Cost $75 to go 8 miles, taxi stunk and had stains all over the back seats so I had to ask to sit in the front

If I can give a zero review I will!! This is far the worst cab service ever. I called at 6pm for a cab pick up at 8:30pm. The girl I spoke to was rude. I figured she was having a bad day so I was fine with it. I told this girl that my flight was at 9:50pm so I need to be picked up at 8:30pm. It is now 8:35pm. I called again to see where the cab is a rude lady picked up and she said there were never a schedule for pick up. She could careless that I'm about to miss my flight. Poor and worst customer service!! Do not use them or it's on your own risk!! The girls need customer service training! Surprised they are still in business!! read more

Soooo expensive! A ride from Ontario airport to my house is double what I would pay for Uber. Estimated cost from Uber was 25-30 dollars I paid the Bell Cab Co. $58.50 and the guy asked for a tip. I told him he should work for Uber. They have a monopoly at the airport!!! I'll never do that again!!! Next time I'll take a cab just outside the airport then get an Uber. GO UBER!!!! read more

If I could I would give them ratings in the negative. 1) The cab driver was WRECKLESS, rude, and demanding. He slammed on the break n my bags went flying to the ground. Fortunately, I had my seatbelt on. 2) At the start of the ride, I asked him if he took credit card and he said "yes." When It was time to pay and I said I wasn't giving him tip, he kept telling me to give him cash b/c the credit card company was going to charge him 10%. He was not asking either. I felt very UNSAFE in that car. 3) 3.5-miles trip and it cost 16. read more

Had a driver try to pass me on the right side! Apparently I wasn't going fast enough for him. I was approaching a right turn into a driveway and he was right on my butt, and he decided to pass me on the right. Almost crashed into eachother. I would not want to be in his car read more

We had a 1.5 mile drive from the Ontario airport. There were fares posted everywhere. $2.50 (ish) for the first 1/10 mile, then $.25 after that. Someone tell me how we ended up paying $15? We also downloaded the app to pay and when we asked how to use it, he said "Cash?" And refused to tell us how to use the credit card. We only had a $20 so we had to give him that because he claimed he had no change. It was ridiculous and I was sick on the ride over for 1.5 miles! Gross. read more

Entered the cab around 7:30 PM 8/17/21 at the Delta terminal, Ontario. First thing we noticed was the cab stunk of cigarette smoke, despite the no smoking sign in the back seat. We suspect the rule does not apply to the cab driver. He was unfriendly. He was a lousy driver: hard on the gas, hard on the brakes. Drove between 75-80 mph on the freeway to Claremont. Changed lanes frequently, suddenly, and without signals. Never wore a mask. Didn't put on his seatbelt until he approached the freeway. All in all, a perfectly lousy ride home. I hope you fire him. read more

I took a cab from the Ontario airport to my hotel. Cab number 5748. The cab was dirty, hot and the driver was...well not real nice. I know it was a short ride...about 5 miles. On a $15 fare I tip him $5 because it was a short ride. Not a thanks or anything. Where is uber when you need them? read more

Bell Cab - Taxis Near Me - Ontario, California

Horrible taxi company! Landed in Ontario and got a ride less than 8 miles and it cost $24 then giving the driver cash the driver then said he had 1 dollar change so ended forcing me to let drive keep the change meaning the driver kept $6 for him self. So a ride for 8miles cost $30!!! Lyft or uber is $8.36 for the same ride. Do not ever use this company especially at Ontario airport they line up at terminal just to take advantage of people. Not worth using bell can service at all F- read more

If I could give this company 0 stars I would. Took A cab from ONT to my hotel. cab driver complained he had to take me, dropped the f bomb numerous times, complained about using credit cards. I am a weekly business traveler so I take plenty of cabs and this ranks up there with the worst I've ever used. Since when do companies complain about getting business? Do yourself a favor and uber your next ride or just walk. I'd rather walk and get robbed than ever use this company again. Complete garbage company. read more

By far the most disgusting taxi ride I've had, and I travel all over the world. The car reeked, seats were stained, and it looked like the guy lived in his car. Not ever utilizing them again. read more

This is actually half a star!!! Don't understand why dispatchers give you a time frame that NEVER holds true. Veronica stated that I will have a cab in 30 minutes, 45 minutes later, still NO cab. Got lucky with Uber and made it to my destination on time. Still, cab companies don't understand that other services can take their lunch money if they don't improve their customer service. I don't think they all comprehend the meaning of reliability. read more

JERKS! I took a cab from ONT to Claremont and it was $31!!!! I feel so dirty from being gouged so badly from this ripoff rate. I'm ashamed that I had to pay so much. Ugh. Bell should change their names to BULL. read more

Unfortunately, I had the unpleasant experience of arriving at ONT late at night (international terminal). I usually try to use Uber to avoid the type of experience I was about to have, but there were no drivers at that time of night. So I walked out to the row of waiting cabs, which were only Bell cabs at the time. The driver asked where I was going, I told him, and then he said it would cost a flat rate. It was really high. I live very close by and have taken cabs before so I knew this was way out of line. I asked about the meter and he refused to use it. And since I really had no choice, and he knew it, I had to pay. Frankly, it felt like a shake down situation. I don't know if the drivers are independent so they can get away with this or if the company just allows their drivers to go rogue. I didn't have a choice, but if you do, I would never recommend this particular cab service. The shadiness of refusing to use the meter really tells the entire story about their professionalism and honesty. read more

Called in the evening to arrange a 4:45am cab, they arrived at 4:30 and the driver was irked when my husband pointed out the error. Sure early is better than late but accurate is even more appreciated. Sigh. read more

Is it possible to give NO star? Well if it was, I would. Let me just say, the driver was friendly- so no complaints there. But I certainly felt extremely ripped off seeing the meter go up multiple times a minute. I had taken an Uber for this trip before (18 miles) and cost less than $20. This trip in the Bell Cab, cost $60. Sixty dollars for 18 miles, seriously? Needless to say, do not, ever, take these cabs from Ontario Airport. read more

This morning I pulled up and dropped off my family at the Ontario Airport (CA). I had to drop off the van that I rented from a Hertz Office on Jurupa about 3 miles from the terminal and needed to get back to catch a flight home. I had paid them $13.00 to get there two days earlier). I simply asked if someone could meet at the Hertz office and bring me back to the terminal. The "captain" said he'd be happy to; He said he would have the cab follow me to the Hertz office, but he would have to start the cab fare from the terminal - in other words, at twice the cost - or $26.00! I told him forget it and walked away. I told the folks at the Hertz office what this rip-off cab agency tried to do and they (Hertz) brought me back to Terminal 2 for no cost. Recommendation: Do NOT patronize the white "Bell Cab" at Ontario Airport. Mario Rodriguez read more

Didn't even get to make a reservation. Whoever I was talking to sounded like she had me on speaker on phone attached to a selfie stick. There's no reason one should sound THAT far away. read more

I called the night before for a 5:45am pick up and the next morning that time came and went I called they said they only had 2 drivers it would be a couple mins I waited until 6:00 am nothing I called back to get an I'm sorry ma'am. Sorry doesn't make up for being late for work at all. This will be the last time I use this cab company. Also they charge you when your sitting at a red light. The same trip has cost me 4 different amounts. I will try uber. read more