Great customer service. The sales representative, Tory is amazing! She is always easy to get a hold…read moreof and is extremely helpful. We had to place a few warranty claims and had no issues. They are pretty quick with responding and attentive to the issues presented to them. Joe, one of the managers for the warranty was great! We went over issues and he fixed them all, even if he had to come back, he was pretty quick on getting back with us as well as kept his word. Great Customer Service!

This is a builder that doesn't stand by their word. The representative at Flintlock promised 5%…read moreusing my company as an Outside lender. Then he told the Buyer, he can only give 3%. When I got the builder rep back on the phone, he told me that he called his manager and was shut down and couldn't keep his word. He then said he was going to call his manager and call me back, but never did. He then told the customer that he never told me 5% even though I am a mortgage broker and I write down everything Then the salesman comes back and is giving 7% for their in-house Lender, when he could have given 5% contribution using my company I don't understand how things work out better that way, but the Buyer is the one that suffers as he cannot use the lender that he wants to because the builder rep doesn't stand by his word

I wouldn't let DR Horton build my dog a house. The…read morecontractors they use are horrible. After the warranty everything needs replacing or repairing. 3 year old house and every year the AC needs repairing. Same year had to have one whole side of the house rewired. Just shotty workmanship throughout the house.

Was told today that they were unable to fill the cracks and…read moreto "paint over it". Every family and friend I've talked to has said when they have had their home built that they've had the cracks filled from the home settling at the one year mark. We've been living in this home less than a year and it is a brand new build. Apparently DR Hornton doesn't do that. Had a crack in the tile in the bathtub wall and never heard anything back. The garage door randomly stopped working because it was jammed, which according to them must have been my own doing, but how? So obviously not covered. The superintendent tried to be helpful but it was really just a waste of both our times. Would not recommend and will not recommend in the future. Seriously disappointed with this company. They sell you on it and then don't care once you close.

After looking at multiple options, we chose Carothers Executive Homes to build a home for family…read moremembers. I've lived in a Carothers Home for 10+ years and been very happy. Choosing them again was a smart decision. They pay attention to detail, ensure that your vision is met and discuss timelines along the way. I could not be happier with the team (Jared, Brad, Anyce, Ashley). I highly recommend Carothers for a new build or renovation. I hardly ever write reviews but think it's quite important for a prospective buyer to see / hear / read accurate reviews from actual buyers.

Garbage. Nice decorated garbage. 1.Framing- flimsy rafters…read morewith additional bottom support sticks. 2.Windows- cheapest single pine. Frame is leaking air because after installation they dont seal gaps with foam and simple apply stucco inside over it. 3.Watch out exterior wall behind your fireplace-there likely no insulation-you will get drafts into the houses from the street. 4.doors. If you got more expensive house with you think so nice metal tall entry door-think twice! This door is cheap Durango trash door from Mexico with no thermal break, which means this metal door will conduct all extreme temperatures from outside. 4.Duct work-inadequate. You will get strong winds just under ceiling with no big impact of room temperatures. Position of air returns are created the stupid way to make all air flow in attic, not in the house. 5.Insulation. Don;t believe in fancy spray foam-it has the same R-value as regular mineral wool bats. But it is NON_BREATHABLE! This means you will get moisture build-up, especially in summer. In fact all neighbours who bit smarter have dehumidifying appliances working all summer to make space livable. 6. HVAC. Installing cheapest and greatly undersized units. See above=R value is same. House could be holding good, but sealed poor. Rooms are unevenly heated/cooled. And the most important-setting the larger house on smaller single stage cheap unit is not giving chance to take humidity away. 7.Grading-no slop from the foundation or putting one house over level of other house, which makes one house flooded with decent rain. ......you really care about color of tiles and type of countertops?....think more about important things.

Visited the showroom today. Very nice and lots of choices! We needed some information about a…read moreprevious purchase and couldn't recall the specifics but the lady went in the back and brought out our file from over 10 years ago with the specifics. Would do business with again!

I am very impressed with Gallery Design Center, they greeted me right away and answered all my…read morequestions as well as provided me with some excellent renovation recommendations. I highly recommend Gallery Design Center to anyone looking to remodel, renovate or just looking for a complete room makeover.

The Parsh Group company Renovations exceeded my expectations with their craftsmanship and customer…read moreservice. If you're looking for a reliable company for your small home projects, I highly recommend giving them a call.

Keith Carothers Homes built our house, and we couldn't be happier. Their client service and…read moreresponsiveness to our needs was amazing. I highly recommend them to anyone wanting to build their custom dream home.

Keith Carothers is one of the best home builders in the Killeen, Copperas Cove area. He built my…read morefirst home to the best quality I ever seen in a home back in 2005. They put great work into the quality they provide in their homes. They are one of the best custom home builders in the area. I would highly recommend them to anyone in the area. I moved out of the area a few years ago in 2012 and wish I could have had my second home built by them. I have yet to see another builder with his quality craftsmenship that he provides in a home. He is very reasonable and has great integrity than most builders in the area. Definitely go with this builder if you are looking to build a new home with high quality.

The beginning of the process with kiella was smooth, up until a month after we moved in. We have…read morealready had problems with the water heater, fridge, and yard. Heart of Texas who is contracted with kiella didn't grade our yard correctly and still haven't fixed the problem after 4 months of owning the home and say they are "working on the problem," when going back through paperwork I happened to find our plot plan for the house and noticed that the fence was a lot further up on the plot plan than our fence actually is right now. Contacted them about this and they stated "Sorry for the delay. I spoke with the superintendent and the VP of construction and they said that the plat shows the furthest point they could put the fence. They are placed for the best curb appeal and for them all to pretty much line up with the next home. You can always move the fence up but, that's is not something we will do. I hope this helps." When it is very misleading to put one thing on the plot plan and do something completely different. Not to mention we paid a lot premium for our corner house because of the big backyard and they skimped us on it by not putting the fence where it was intended to go. When it comes to the yard, whenever is in charge of fixing the problem they just walk in our backyard which now has a lock on it because he have a dog. They have no sense of privacy and are horrible at communication. Excellent communication when it comes to signing papers because they want the money but good luck trying to get anything fixed under warranty.

Every meeting I have had with Kiella Homebuilders was great. They answer all my questions and keep…read moreme updated on the current build.

If you are a buyer, get any promise made in writing! We bought a house in Troy area that had been a…read moreforeclosure purchase. They said that certain items would be taken care of and several items that would be removed. We ended up having to remove two dozen old tires and pay for the recycling. There was an old roll off dumpster in the pasture area that we worked a deal with another company that deals with roll off dumpsters. If you are trying to purchase VA or FHA, and they tell you that they would prefer going conventional without an inspection, walk away! I needed to repair electrical issues and clean up issues. There was a trailer full of previous owners stuff in the attic. All this was represented by Jimmy Torres.

Kylie is the best! She helped us sell our home and buy a new one, all within a matter of weeks…read morebefore my husband had to leave to go to school! The whole process was so fast but she walked us through everything and answered any questions we had along the way. Kylie is so knowledgeable and professional and made the whole process go so smooth. I definitely recommend her to anyone looking to buy or sell in this area!