This florist didn't have the decency to reply to my email and I had to make a phone call to them 3 days after I placed an online order for flowers that was supposed to go out the same day (on a Saturday as their website confirmed). It's now Tuesday, 4/26/16 and I placed this order on Saturday, 4/23 to go out the same day as their website confirmed. Only to find out that they're not open Saturday or Sunday (as their website shows). However, they are open on Monday and the order still did not go out. When I spoke to them on the phone, Tuesday, 4/26/16, they asked if I'd like them to send out the order today? Are you serious??? What were they waiting on and how do they manage to stay in business? I instructed them on the phone today, NO - DO NOT PROCESS OR SEND OUT THIS ORDER. I WILL NOT BE DOING BUSINESS WITH YOU AND I WILL BE REPORTING YOU TO THE BETTER BUSINESS BUREAU AS WELL AS PROVIDING FEEDBACK IN A NEGATIVE REVIEW so others do not have to experience what I have experienced.
It's a shame as I like to support local businesses but they shouldn't be in business - their customer service is lacking and poor - I can only imagine the poor quality of their product. read more