Everything war perfect. Their hair stylists are prefectly experienced and know exactly what style…read moreis most suitable for me. They were very polite and they served me anything I want to eat and drink for free. They also had some profetional adviced.

I would not recommend to anyone! They ripped me off and over charged me, and the quality of the cut…read moreand color were the worst I've ever had! I made an appointment here and asked the prices before hand to know how much I should expect, and I asked for an English speaking stylist. Upon arrival, I was of course given a stylist who could not speak any English. After another stylist worked to communicate between us what I wanted for the haircut and color (thankfully I brought photos), I then sat for a hair cut (trim up my long bob) and "balayage" The prices on the website are apparently not correct - I was charged about 250 euros for a haircut and balayage that looked absolutely NO different than my hair before the balayage. If I had taken a before and after photo, you would not be able to tell the difference what so ever. They took advantage of me and decided to - without asking - give me a hair mask and another treatment while they did my hair - which are both an additional cost! They never mentioned they were doing these additional treatments or asked my permission. I would have declined this if asked in German or English (I can understand German fine, just preferred an English speaking stylist as that's my native language). I had prepared to pay a total of almost 100 euros less as that is what I was quoted when I made the appointment, and when I went to pay I was absolutely SHOCKED at the price! They charged me for things I didn't ask for or agree to. My hair cut was nothing like what the photo I brought in looked like, and the balayage was absolutely unnoticeable. All of my friends asked me why I didn't do the balayage, but I did! They just couldn't even tell it was different. I truly felt taken advantage of and ripped off. I have never left a salon crying, but with Shag I did. For 250 EUROS I could have gone tot the nicest salons in Munich! Such a waste of my money. Please don't go here. There are sooo many more options in Munich better than this.

They are amazingly limited with what they can offer. And they have serious attitude issues: the…read morecustomer is simply somebody to squeeze for money. They pretend to not understand the German language just to get away with it. I'll never go back there.