We have had great care and results with Jennifer Bagsby, LCSW, for our child. It is really difficult to find a therapist in the Richmond area for children 6-12, and I am grateful to have found Ms. Bagsby. My child adores her, and Ms Bagsby is a great practitioner. We genuinely have a good time at each appointment. If you are looking for someone to work with children who have ADHD or who are twice exceptional, as it is called, you will find a gem in Jennifer Bagsby. She is nurturing and understanding and works with one's parenting style. She explains theory in as much depth as you require. The office is friendly, courteous, and helpful. We have had nothing but ease and helpful service in regards to scheduling and working with our insurance. I cannot recommend this office more highly. read more

Behavioral Health Partners - Counseling & Mental Health Near Me - Richmond, Virginia

WOW.... very unfortunate situation with just simply trying to book an appt. I was originally referred by the Veterans Affairs Community Choice Network. They work hand and hand with the veteran and can book appointments for you or also work with you to book appointments yourself. I tried both ways. I worked with Orlando from the VA CCN organization, he let me know he put three calls in over the course of two weeks. I also reached out to make an appointment two weeks ago. The number for intake routes to a voicemail, says to give them 72 hours for a response. Also I filled out the intake paperwork and got a text from a "Lexi" that assured me my paperwork was good, even though the website glitched. I then waited for days. I finally texted again to find out an update. Lexi replied via text to say she was at a Dr appt with her daughter and they would follow up Monday. ...ok I wished her a good weekend. The following week.. again.. crickets... I let Orlando know what was happening and that we would try one more time. This week has now passed and again nothing...after three more texts and two more voicemails. Again all spaced within 72 hrs.... I am sure they might have good therapists here.. but trying to get in and get established is laughable and should not be this hard. I am moving on and will seek help elsewhere. The intake process here needs to be thoroughly examined as you are losing patients. This is stressful to people that are already in stress and need assistance. To be met with this type of unprofessionalism, apathy or just plain incompetence is really sad. read more

I have been a patient of Dr. Ashvin Patel's for almost 6 years. Instead of increasing my anti anxiety drug when I was experiencing higher than normal anxiety in my life, he gave me the name of a therapist to see in the practice. I reached out 3-4 times to get onto her schedule but after leaving several messages with reception and intake departments, no one would call me back. I even reached out to Dr. Patel for help with getting on her schedule. He just told me to keep calling. Completely stranded an established patient when she was in crisis. This practice has gone downhill and Dr. Patel is a joke. Update: It now seems like they are filing fraudulent insurance claims on me. I've gone round and round trying to get someone from the front office to look into it but they won't return phone calls. STAY AWAY FROM DOMINION BEHAVIORAL HEALTHCARE read more

Disgustingly rude receptionist. Arrogant and air-headed. I walked up to the counter and she didn't pause to stop what she was reading on her phone to greet me and tell that it'd be a moment, so I just stood there, ignored. Once we did start talking she was lazy, dim, and ugly. Unbelievable. read more

My family member was referred to DBHC by Cigna EAP. When we arrived for our appointment we were informed that they take Cigna but not EAP participants. We were offered the service if we paid out of pocket. I was sent away with a family member that needed help as soon as possible. DBHC obviously is not in this business to help people and will only pick and choose which patients they see depending on the type of visit. What a terrible way for a behavioral health facility to do business. Sad. read more

Very helpful and caring practice. Jennifer is a very dedicated professional and has helped my daughter to negotiate some difficult times in middle school. She has helped my daughter to gain the skills she needs to handle bullies and boost her self-esteem. read more

Our experience with Dr. Patel at the West End office was horrible. My daughter will NOT be going to see him again. This was my daughter's first time seeing a phyciatrist. She is 19 and wanted me there. He was rude, showed no emotion and again he is rude! read more

The girl upfront took my insurance and the following day called and told me she didn't and billed me 120$ for my consultation. I left 2 messages to councillor to ask if we could use my wife's insurance and they never returned my call. I'm gonna send them 5$ a month. read more