Care and caregivers are great! Lindsey's team is top notch and always have their patients best…read moreinterests in mind.

My experience with FirstLight was top-notch. My mother needs help getting up and around the house,…read morewith her meals, light cleaning, and looking after her dog. They followed up with me immediately when I requested further information (after normal business hours on a Friday even), their onboarding process for new clients is very straightforward and transparent (not always the case with anything home-care related), and everything is organized and professional. The carers we've worked with have been genuinely concerned with my mom's well-being and comfort and are always asking what else they can help with around the house to make life easier. They're also very flexible on scheduling, which is not true of other agencies. I had a lot of anxiety over having someone else help out but Lindsey and her team handled everything easily.

Abandoned the care of my loved one repeatedly…read more When it was pointed out that no call no shows impact people they promised to no call no show more often to teach a lesson that it is "distressful" to say the no call no shows to scheduled hours impact the people being served and depending on someone showing up. Staff have no working phones on a regular basis ( due to not paying the phone bill), do not show up in time (4-5 hours late), leave cleaning supplies all over, will lock themselves in the bathroom for up to an hour "cleaning" and walk out with nothing cleaned. Threw away a working appliance without permission or any logical reason to do so. Staff were told that all the no call no shows of hours were causing a decline in health and remedy was needed and the reasons was "well we are not coming then today since you said that." They decided the appropriate remedy to neglect of an at risk adult is more neglect to tech a lesson to not speak up about neglect. They hired one administrative employee that was so verbally abusive witnesses filed a police report that person is no longer with the company but the issues are persisting. They freely celebrate neglect of clients by the staff they hire and if anyone says hey, we actually need to d are providers to show up, they they say they will cancel hours for mentioning no call no shows of schedule hours impact the people they are supposed to be caring for. One caregiver is so sloppy we came to our loved one's home with dirty dishes in the dish drainer with food all on them. Things were half done and we had to step in and clean up all the messes this person left. There is no management of this company. It's staffed by mean girls being mean and caregivers that do whatever the hell they what because no one is giving oversight. One time they sent many texted to our sick and disabled loved one arguing a week is 8 days long not 7 days long. No one understood the point. Poorly managed and operated company.

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

Profoundly bad experience compounded by icy cold response from management. I would strongly warn…read moreanyone against seeking care here. I worked with Karthik Reddy (Tiki), and Eve Langston and would not place myself in their care ever again. Midway through the infusion, a roof generator or HVAC unit kicked on and the resulting synesthesia was terrifying. When I attempted to use the call button, no one responded. This provoked a deep panic and sense of emergency and I had to begin asserting control and danger assessment and problem-solving thinking during the peak of the infusion. As I was clamping down the brakes on my trip, my mind was like: "Aliens? Apocalypse? Rapture? Terrorists? Guns? KUNG FU? Is the danger in the building? What will the world be like out there once I figure my way out of this chair?" "How do i get this IV out of my arm and tied off so I can roam through the post-apocalyptic landscape with my IV stand as my game-starter improvised weapon?" In this state of fear, when I attempted to again push the button, I knocked it out of its harness on the side table and had to sit up and grope for it on the ground. After I reasoned out that continuing use of the call button wouldn't help, I began vocalizing loudly that I needed someone. The nurse (not the Doc) came in, he did not perceive my distress. He took the call button out of my hand and told me the call system had to be restarted due to a problem (lied to me). He left the room. I continued to press the call button and asked for the doctor who wasn't available for some time. When Tiki did arrive, he was able to see that I was in distress and unable to cogently explain my state. He left me to attend to another patient for a long time. When Tiki came back, he thought that the effects of the ketamine had scared me, but I explained that the roof generator and the lack of call button response is what caused the problem. He explained that the call system wasn't malfunctioning as the assistant had indicated, but that he'd forgotten to wear his pager, and I got out of there asap. When I contacted Vitalitas' management team to ask for accountability and to make the financial situation right this was their response: "I am sorry that you had a difficult infusion in May. Unfortunately, we do not have control over what happens in the building outside of our office regarding noise or HVAC turning on and off. I reviewed the day with the staff in Westminster and and no one heard the loud noise that you described. During a ketamine infusion, sometimes things can be very distorted to patients. I am not saying you did not experience a loud noise, but perhaps it is not something that would have bothered you if you were not getting a ketamine infusion. We are not able to refund your money or offer any discounts going forward. We are happy to continue treating you if you would like, but we understand, given the circumstances is you would prefer to try a different clinic." Didn't even acknowledge their team's failure to respond to the call button. Gross. Totally gross.

I absolutely love this team and the service they provide. I fully encourage anyone thinking about…read moreKetamine speak with the team at Vitalitas as they are one of the longer providers in the field and know their stuff

I've been working for Argus Home Health for 20+ years as a staff physical therapist. If you are…read morelooking for quality, personalized RN, PT, OT or HHA/CNA care this agency will exceed your expectations.

Avoid this agency! My friend who lives with me and is disabled and legally blind experienced…read morecountless problems with their delivery of medical long-term care services. Their nurses did not show up on time, or did not show up at all. One nurse even put an incorrect number of pills in his medicine box! Another nurse, a supervisor, stopped him from taking his blood pressure pill after he had a very low blood pressure reading, without discussing the problem with his Primary Care Physician. Their Director of Nursing showed no compassion and caring towards him, refused to communicate with me as his Power of Attorney (POA) agent, and did not resolve problems he brought to her attention (including his report of Medicaid fraud by the supervisory nurse). Sad to say, this Director was rude, aggressive and disrespectful to him. The agency is totally incapable of delivering quality long-term care to persons with disability. We are giving the agency a rating of 1, just because we can't give it a rating of 0.

The team at Gateway is excellent. Regina and her team are always willing to help out with patients…read moreneeding home health care.

Quick, easy service with speedy delivery of care, communication and any topic of practice…read morecare/services. The office is small but not cramped as long as there isn't more than 5-7 people.

Excellent service! Highly recommended! Go see Dr. Lenny! It was simple and the office staff…read moreare friendly!

Great staff and physcial therapists! They've helped me get to my new normal and provide exceptional…read moreattention

Maddy at the front desk is rude and short and cuts you off while talking.. doesn't follow thru to…read morereturn your calls or answer your questions as if you are an inconvenience to the business. As an out of pocket customer spending $170 per week there I'd rather go to a different place that appreciates me a little more and acknowledges me as a walk in their door.

My boss recommended this place and I am so grateful! Been in almost a year as my situation went…read morefrom unknown cause, to direction from PT to a surgeon for assessment, to surgery, and PT post surgery. Casey has been great to work with to get me back on my feet properly moving to a normal life without pain. She is very knowledgeable and super easy to work with. All of the staff here is really friendly and makes scheduling and dealing with insurance a breeze!

They are in a funky strip center, right behind Wendy's. With a dance studio next door, you…read moresometimes get to hear the piano as you are working out with your therapist! The receptionists are friendly and accommodating and don't get too riled up if you have to change an appointment. Things happen and they realize it. They are flexible with how you work out your payment schedule. I preferred to pay monthly rather than each visit, and they were fine with that. One of our doctor's assistants goes there, too. Good recommendations. Would use them again.